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Queueing and Stochastic Networks

Single-server queues, Jackson and loss networks, heavy-traffic limits, fluid stability, and the control of queueing systems.

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Dynamic ProgrammingMarkov ChainOperations Research+2·Captain: mikedeng1

Stochastic Dynamic Programming and the Control of Queueing Systems VII: The (BOR) Assumptions and Positive Recurrence of Optimal PoliciesTextbook

Motivation

Queueing control problems (admission control, routing, service rate selection) are naturally modelled as Markov decision chains with a countably infinite state space and unbounded costs, for instance a holding cost that grows with the queue length. For such models the long-run average cost criterion is often the relevant one, and the central question is whether an optimal stationary policy exists and can be computed from an average cost optimality equation (ACOE). Chapter 7 of Linn I. Sennott, Stochastic Dynamic Programming and the Control of Queueing Systems (Wiley, 1999, doi:10.1002/9780470317037) develops a verifiable set of conditions, the (SEN) assumptions, under which an average cost optimality inequality (ACOI) holds and yields an optimal stationary policy. The inequality may be strict (Example 7.3.1), and an optimal policy may induce a Markov chain without positive recurrent states.

Sections 7.4 and 7.5 answer two practical questions: when is the ACOI in fact an equation, and how can (SEN) be checked in a concrete model? The answer culminates in the (BOR) assumptions, which require only one well-behaved stationary policy and the finiteness of a set of low-cost states.

According to the book's bibliographic notes (p. 163): the (BOR) assumptions modify a line of development due to Borkar (SIAM J. Control Optim. 22, 1984, and 27, 1989; monograph 1991) and are weaker than his original conditions; the proof that (BOR) implies (SEN) is from Cavazos-Cadena and Sennott (Oper. Res. Letters 11, 1992), and the version of (BOR) used here is from Sennott (Prob. Eng. Inform. Sci. 7, 1993). Proposition 7.5.5 and the (CAV*) assumptions go back to Cavazos-Cadena (Kybernetika 25, 1989); Proposition 7.5.3 and Corollary 7.5.4 to Sennott (Oper. Res. 37, 1989).

Setting

A Markov decision chain consists of a countable state space SSS, finite nonempty action sets AiA_iAi​, nonnegative finite costs C(i,a)C(i,a)C(i,a) and transition probabilities Pij(a)P_{ij}(a)Pij​(a). A policy θ\thetaθ may use the whole history and randomize. For α∈(0,1)\alpha\in(0,1)α∈(0,1) the discount value function is Vα(i)=inf⁡θVθ,α(i)V_\alpha(i)=\inf_\theta V_{\theta,\alpha}(i)Vα​(i)=infθ​Vθ,α​(i), the infimum of ∑tαtEθ[C(Xt,At)∣X0=i]\sum_t\alpha^tE_\theta[C(X_t,A_t)\mid X_0=i]∑t​αtEθ​[C(Xt​,At​)∣X0​=i]; the average cost of θ\thetaθ is Jθ(i)=lim sup⁡n1nEθ[∑t<nC(Xt,At)∣X0=i]J_\theta(i)=\limsup_n\frac1nE_\theta[\sum_{t<n}C(X_t,A_t)\mid X_0=i]Jθ​(i)=limsupn​n1​Eθ​[∑t<n​C(Xt​,At​)∣X0​=i] and the minimum average cost is J(i)=inf⁡θJθ(i)J(i)=\inf_\theta J_\theta(i)J(i)=infθ​Jθ​(i). All of these lie in [0,∞][0,\infty][0,∞].

For a distinguished state zzz the relative value is hα(i)=Vα(i)−Vα(z)h_\alpha(i)=V_\alpha(i)-V_\alpha(z)hα​(i)=Vα​(i)−Vα​(z). The (SEN) assumptions are: (SEN1) (1−α)Vα(z)(1-\alpha)V_\alpha(z)(1−α)Vα​(z) is bounded on (0,1)(0,1)(0,1); (SEN2) hα≤Mh_\alpha\le Mhα​≤M for a finite function M≥0M\ge0M≥0; (SEN3) hα≥−Lh_\alpha\ge-Lhα​≥−L for a finite constant L≥0L\ge0L≥0. Under (SEN), J=lim⁡α→1−(1−α)Vα(i)J=\lim_{\alpha\to1^-}(1-\alpha)V_\alpha(i)J=limα→1−​(1−α)Vα​(i) is a finite constant, and a limit function hhh is a pointwise limit of hβnh_{\beta_n}hβn​​ along some βn→1−\beta_n\to1^-βn​→1−. The ACOI and ACOE read

J+h(i) ≥ (resp. =) min⁡a∈Ai{C(i,a)+∑jPij(a)h(j)},i∈S.J+h(i)\ \ge\ (\text{resp. }=)\ \min_{a\in A_i}\Big\{C(i,a)+\sum_jP_{ij}(a)h(j)\Big\},\qquad i\in S.J+h(i) ≥ (resp. =) a∈Ai​min​{C(i,a)+j∑​Pij​(a)h(j)},i∈S.

For a nonempty set GGG the first passage time is T=min⁡{n≥1:Xn∈G}T=\min\{n\ge1:X_n\in G\}T=min{n≥1:Xn​∈G}. The class ℜ(i,G)\Re(i,G)ℜ(i,G) consists of the policies that, from iii, enter GGG with probability one in finite expected time miG(θ)m_{iG}(\theta)miG​(θ); ℜ∗(i,G)\Re^*(i,G)ℜ∗(i,G) adds a finite expected first passage cost ciG(θ)=Eθ[∑t<TC(Xt,At)]c_{iG}(\theta)=E_\theta[\sum_{t<T}C(X_t,A_t)]ciG​(θ)=Eθ​[∑t<T​C(Xt​,At​)]. A (randomized) stationary policy ddd is zzz standard if the Markov chain it induces has miz<∞m_{iz}<\inftymiz​<∞ and ciz<∞c_{iz}<\inftyciz​<∞ for every iii; it then has a single positive recurrent class Rd∋zR_d\ni zRd​∋z and a finite constant average cost JdJ_dJd​.

Formalization targets

Goal: Theorem 7.5.6

Assume (BOR): (BOR1) a zzz standard policy ddd exists; (BOR2) for some ε>0\varepsilon>0ε>0 the set D={i:C(i,a)≤Jd+ε for some a}D=\{i: C(i,a)\le J_d+\varepsilon\text{ for some }a\}D={i:C(i,a)≤Jd​+ε for some a} is finite; (BOR3) every i∈D−Rdi\in D-R_di∈D−Rd​ can be reached from zzz by some θi∈ℜ∗(z,i)\theta_i\in\Re^*(z,i)θi​∈ℜ∗(z,i). Then (SEN) holds and every limit function satisfies the ACOE; every average cost optimal stationary policy eee has a positive recurrent state in

D(e)={i:C(i,e)≤J+ε},D(e)=\{i: C(i,e)\le J+\varepsilon\},D(e)={i:C(i,e)≤J+ε},

at most ∣D(e)∣|D(e)|∣D(e)∣ positive recurrent classes and no null recurrent class; and a policy realizing the minimum in the ACOE satisfies e∈ℜ∗(i,D(e)∩R(e))e\in\Re^*(i,D(e)\cap R(e))e∈ℜ∗(i,D(e)∩R(e)) for every iii.

Milestones

  • Lemma 7.4.1: hα(i)≤ciz(θi)h_\alpha(i)\le c_{iz}(\theta_i)hα​(i)≤ciz​(θi​) for θi∈ℜ∗(i,z)\theta_i\in\Re^*(i,z)θi​∈ℜ∗(i,z), hence (SEN2).
  • Lemma 7.4.2: h(i)≤ciG(θ)−JmiG(θ)+Eθ[h(XT)]h(i)\le c_{iG}(\theta)-Jm_{iG}(\theta)+E_\theta[h(X_T)]h(i)≤ciG​(θ)−JmiG​(θ)+Eθ​[h(XT​)] for θ∈ℜ(i,G)\theta\in\Re(i,G)θ∈ℜ(i,G) under an integrability condition.
  • Theorem 7.4.3: four sufficient conditions for equality in the ACOI at a state.
  • Lemma 7.5.2: Jd=(1−α)∑i∈Rπi(d)Vd,α(i)J_d=(1-\alpha)\sum_{i\in R}\pi_i(d)V_{d,\alpha}(i)Jd​=(1−α)∑i∈R​πi​(d)Vd,α​(i) for a zzz standard ddd.
  • Proposition 7.5.3: a zzz standard policy gives (SEN1–2).
  • Corollary 7.5.4: on S={0,1,… }S=\{0,1,\dots\}S={0,1,…}, increasing VαV_\alphaVα​ plus a 000 standard policy gives (SEN), with nonnegative increasing limit functions.
  • Proposition 7.5.5: an optimal stationary policy has a positive recurrent state of cost at most J+εJ+\varepsilonJ+ε, reachable from iii, when (7.33) holds.
  • Corollaries 7.5.9 and 7.5.10: the (CAV) and (CAV*) conditions imply (BOR).

Significance

Theorem 7.5.6 reduces the verification of the ACOE for a queueing model to three checks that do not involve the discount value function: exhibit one stationary policy with finite mean return times and costs to a fixed state (typically a stable "serve at maximal rate" policy), check that low costs occur on a finite set (automatic when the holding cost grows without bound, Corollaries 7.5.9–7.5.10), and check reachability of finitely many states. Its conclusions go beyond existence: optimal stationary policies induce chains with positive recurrent classes located in a known finite set, and ACOE-realizing policies reach them in finite expected time and cost. This is what makes value iteration and approximating-sequence methods in later chapters of the book applicable to these models.

The results are proved in the book. The present mission produces machine-checked statements of the first passage calculus for general (history-dependent, randomized) policies, of (SEN) and limit functions, and of the chain of implications from (CAV*) to the ACOE. No machine-checked version of these statements is known.

Difficulty

The obvious approach to the ACOE is to pass to the limit α→1−\alpha\to1^-α→1− in the discount optimality equation. Exchanging this limit with ∑jPij(a)hα(j)\sum_jP_{ij}(a)h_\alpha(j)∑j​Pij​(a)hα​(j) requires a dominating function, and (SEN2) only gives a pointwise bound MMM whose expectation may be infinite; Fatou's lemma then yields only the inequality. Obtaining equality requires tracking first passages to sets and showing that the discrepancy Φ\PhiΦ vanishes along them, which in turn needs finiteness of ciGc_{iG}ciG​ that is not assumed but has to be derived. On the recurrence side, the average cost criterion is a limit superior of Cesàro averages over a countable state space, and mass can escape to infinity; the finiteness of the set DDD is what prevents an optimal policy from spending its time in transient or null recurrent states, and turning that into positive recurrence requires the renewal-type identities of Appendix C.

Formalization scope

States form a countable type SSS; action sets are nonempty Finsets; costs are in ℝ≥0; transition probabilities are ℝ≥0∞-valued with row sums one on admissible actions. Policies are general: a history is a state sequence and an action sequence, and all probabilities and expectations (hitting probabilities, miGm_{iG}miG​, ciGc_{iG}ciG​, Pθ(XT=j)P_\theta(X_T=j)Pθ​(XT​=j), Qij(n)Q^{(n)}_{ij}Qij(n)​) are computed from the history probabilities of the process. VαV_\alphaVα​, JθJ_\thetaJθ​, miGm_{iG}miG​ and ciGc_{iG}ciG​ take values in [0,∞][0,\infty][0,∞]; miG=∞m_{iG}=\inftymiG​=∞ when GGG is missed with positive probability; the first passage time satisfies T≥1T\ge1T≥1. hαh_\alphahα​ and ∑jPij(a)h(j)\sum_jP_{ij}(a)h(j)∑j​Pij​(a)h(j) are in the extended reals, with the book's convention that a function bounded below has an expectation in (−∞,+∞](-\infty,+\infty](−∞,+∞]. Limit functions are real valued. Positive recurrence, communicating classes and steady state probabilities πj=(mjj)−1\pi_j=(m_{jj})^{-1}πj​=(mjj​)−1 are the notions for the chain induced by a (randomized) stationary policy. JdJ_dJd​ is the average cost of ddd from zzz.

A formalization in which the ACOE is asserted for some convenient function instead of every limit function, or in which ∣D(e)∣|D(e)|∣D(e)∣ is a natural-number cardinality that vanishes on infinite sets, would trivialize part of the goal; the statements quantify over all limit functions and use Set.encard.

A complete development needs: history-dependent policies and their path laws on countable spaces; first passage decompositions (strong Markov property at TTT); Abelian limits of ∑tαtP(T=t)\sum_t\alpha^tP(T=t)∑t​αtP(T=t); Fatou and dominated convergence for series; and the renewal reward theorem for positive recurrent classes (Appendix C of the book). The first passage and Markov chain layer is reusable beyond this mission. Proofs of individual milestones, and sharper statements of the Appendix C facts they use, are welcome.

Selected references

  • L. I. Sennott, Stochastic Dynamic Programming and the Control of Queueing Systems, Wiley Series in Probability and Statistics, John Wiley & Sons, 1999. doi:10.1002/9780470317037
  • V. S. Borkar, "On minimum cost per unit time control of Markov chains", SIAM J. Control Optim. 22 (1984), 965–978.
  • V. S. Borkar, "Control of Markov chains with long-run average cost criterion: the dynamic programming equations", SIAM J. Control Optim. 27 (1989), 642–657.
  • V. S. Borkar, Topics in Controlled Markov Chains, Pitman Research Notes in Mathematics 240, Longman, 1991.
  • R. Cavazos-Cadena, "Weak conditions for the existence of optimal stationary policies in average Markov decision chains with unbounded costs", Kybernetika 25 (1989), 145–156.
  • R. Cavazos-Cadena and L. I. Sennott, "Comparing recent assumptions for the existence of average optimal stationary policies", Oper. Res. Letters 11 (1992), 33–37.
  • L. I. Sennott, "The average cost optimality equation and critical number policies", Prob. Eng. Inform. Sci. 7 (1993).
  • L. I. Sennott, "Average cost optimal stationary policies in infinite state Markov decision processes with unbounded costs", Operations Research 37 (1989), 626–633. doi:10.1287/opre.37.4.626
  • K. L. Chung, Markov Chains with Stationary Transition Probabilities, 2nd ed., Springer, 1967.
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Markov ChainOperations ResearchProbability+1·Captain: mikedeng1

Fundamentals of Queueing Theory I: Foster's Criterion for Positive RecurrenceTextbook

Motivation

Almost every model in queueing theory is analysed through a Markov chain. The number of customers in an M/M/c queue is a continuous-time birth–death chain; the number left behind by departing customers of an M/G/1 queue is a discrete-parameter chain on {0,1,2,… }\{0,1,2,\dots\}{0,1,2,…} (the imbedded Markov chain); networks of queues are chains on vectors of queue lengths. Before any steady-state formula (Erlang's formulas, the Pollaczek–Khintchine formula, product forms) can be used, one has to know that the chain has a steady state at all: that it is positive recurrent, so that a stationary distribution exists and equals the limiting distribution.

Chapter 1 of Gross, Shortle, Thompson and Harris, Fundamentals of Queueing Theory (4th ed., Wiley 2008, DOI 10.1002/9781118625651), collects the two ingredients the rest of the book stands on: the Poisson process with its exponential interarrival times (§§1.7–1.8), and the classification theory of discrete-parameter Markov chains (§1.9), ending with Foster's criterion (Theorem 1.2), a sufficient condition for positive recurrence in terms of a drift inequality. The criterion goes back to F. G. Foster, On the stochastic matrices associated with certain queuing processes, Ann. Math. Statist. 24 (1953) (DOI 10.1214/aoms/1177728976), and is the ancestor of the Foster–Lyapunov method used for stability of queueing networks and stochastic systems.

This mission is the first of a series formalizing the book chapter by chapter.

Setting

A homogeneous discrete-parameter Markov chain on {0,1,2,… }\{0,1,2,\dots\}{0,1,2,…} is given by a transition matrix P={pij}P=\{p_{ij}\}P={pij​} with pij≥0p_{ij}\ge0pij​≥0 and ∑jpij=1\sum_j p_{ij}=1∑j​pij​=1 for every iii. The mmm-step transition probabilities pij(m)p_{ij}^{(m)}pij(m)​ are the entries of PmP^mPm.

The first-passage probability fij(n)f_{ij}^{(n)}fij(n)​ is the probability that the chain started in iii enters jjj for the first time at step n≥1n\ge1n≥1; for i=ji=ji=j it is the probability of first return at step nnn. The return probability is fjj=∑n≥1fjj(n)f_{jj}=\sum_{n\ge1}f_{jj}^{(n)}fjj​=∑n≥1​fjj(n)​ and the mean recurrence time is mjj=∑n≥1nfjj(n)∈[0,∞]m_{jj}=\sum_{n\ge1}n f_{jj}^{(n)}\in[0,\infty]mjj​=∑n≥1​nfjj(n)​∈[0,∞]. A state is positive recurrent if fjj=1f_{jj}=1fjj​=1 and mjj<∞m_{jj}<\inftymjj​<∞; the chain is positive recurrent if every state is.

The chain is irreducible if for every pair of states (i,j)(i,j)(i,j) some pij(n)p_{ij}^{(n)}pij(n)​ is positive, and aperiodic if for every state kkk the greatest common divisor of {n≥1:pkk(n)>0}\{n\ge1:p_{kk}^{(n)}>0\}{n≥1:pkk(n)​>0} is 111. A stationary distribution is a probability vector π\piπ with π=πP\pi=\pi Pπ=πP, i.e. πj=∑iπipij\pi_j=\sum_i\pi_i p_{ij}πj​=∑i​πi​pij​ for every jjj.

For the Poisson part, T0,T1,…T_0,T_1,\dotsT0​,T1​,… are independent interarrival times, each exponentially distributed with rate λ>0\lambda>0λ>0; the arrival epochs are Sn=T0+⋯+Tn−1S_n=T_0+\dots+T_{n-1}Sn​=T0​+⋯+Tn−1​, and N(t)=#{n≥1:Sn≤t}N(t)=\#\{n\ge1:S_n\le t\}N(t)=#{n≥1:Sn​≤t} counts the arrivals in [0,t][0,t][0,t].

Formalization targets

Goal: Theorem 1.2 (Foster's criterion)

An irreducible, aperiodic chain is positive recurrent if there exist xj≥0x_j\ge0xj​≥0 with

∑j=0∞pijxj≤xi−1(i≠0),∑j=0∞p0jxj<∞.\sum_{j=0}^\infty p_{ij}x_j\le x_i-1\quad(i\ne0),\qquad\sum_{j=0}^\infty p_{0j}x_j<\infty .j=0∑∞​pij​xj​≤xi​−1(i=0),j=0∑∞​p0j​xj​<∞.

Milestones: the Markov chain theorems

  • Theorem 1.1(a). In an irreducible, positive recurrent chain, πj=1/mjj\pi_j=1/m_{jj}πj​=1/mjj​ is a stationary distribution, and it is the only one.
  • Theorem 1.1(c). If moreover the chain is aperiodic and all moments of π\piπ are finite, then lim⁡m→∞pij(m)=πj\lim_{m\to\infty}p_{ij}^{(m)}=\pi_jlimm→∞​pij(m)​=πj​ for all i,ji,ji,j.

Milestones: the Poisson process and the exponential distribution

  • Eqs. (1.11)–(1.14). The unique solution of p0′=−λp0p_0'=-\lambda p_0p0′​=−λp0​, pn′=−λpn+λpn−1p_n'=-\lambda p_n+\lambda p_{n-1}pn′​=−λpn​+λpn−1​ with p0(0)=1p_0(0)=1p0​(0)=1, pn(0)=0p_n(0)=0pn​(0)=0 is pn(t)=(λt)ne−λt/n!p_n(t)=(\lambda t)^n e^{-\lambda t}/n!pn​(t)=(λt)ne−λt/n!.
  • Eq. (1.15). With exponential interarrival times,
Pr⁡{N(t)≤n}=∫t∞λ(λx)nn!e−λxdx=∑i=0n(λt)ie−λti!.\Pr\{N(t)\le n\}=\int_t^\infty\frac{\lambda(\lambda x)^n}{n!}e^{-\lambda x}dx=\sum_{i=0}^n\frac{(\lambda t)^ie^{-\lambda t}}{i!}.Pr{N(t)≤n}=∫t∞​n!λ(λx)n​e−λxdx=i=0∑n​i!(λt)ie−λt​.
  • Eq. (1.16). Given N(L)=kN(L)=kN(L)=k, the arrival epochs have density k!/Lkk!/L^kk!/Lk on {0<t1<⋯<tk<L}\{0<t_1<\dots<t_k<L\}{0<t1​<⋯<tk​<L}.
  • Eq. (1.17) and its converse (p.21). The exponential law satisfies Pr⁡{T≤t1∣T≥t0}=Pr⁡{0≤T≤t1−t0}\Pr\{T\le t_1\mid T\ge t_0\}=\Pr\{0\le T\le t_1-t_0\}Pr{T≤t1​∣T≥t0​}=Pr{0≤T≤t1​−t0​}, and it is the only continuous distribution on [0,∞)[0,\infty)[0,∞) that does.
  • Nonhomogeneous Poisson law (p.22). With a continuous rate λ(t)\lambda(t)λ(t) the forward equations have the unique solution pn(t)=e−m(t)m(t)n/n!p_n(t)=e^{-m(t)}m(t)^n/n!pn​(t)=e−m(t)m(t)n/n!, m(t)=∫0tλ(s) dsm(t)=\int_0^t\lambda(s)\,dsm(t)=∫0t​λ(s)ds.

Significance

Foster's criterion reduces positive recurrence, a statement about return times, to exhibiting one test function xxx with negative drift outside a single state. In the book it is the tool that establishes the existence of steady state for imbedded chains of the M/G/1 and G/M/1 queues (Chapter 5); its generalizations are the standard stability proofs for queueing networks. Theorem 1.1 then supplies what positive recurrence buys: the stationary distribution exists, is unique, equals 1/mjj1/m_{jj}1/mjj​, and is the limit of the transition probabilities. The Poisson results justify the "Markovian" arrivals and services of Chapters 2–4.

All of these results are classical and proved in the literature; the book states Theorems 1.1 and 1.2 without proof. The Prove2Me platform already holds machine-checked versions of related Markov chain theorems in other missions (Levin–Peres–Wilmer's and Durrett's countable-chain convergence theorems), stated with different definitions and hypotheses. What this mission adds is a formal development in the book's own terms — first-passage probabilities fjj(n)f_{jj}^{(n)}fjj(n)​, mean recurrence times mjjm_{jj}mjj​, gcd periodicity — on which the later missions of the series (imbedded chains, birth–death processes) can build, together with a formal proof of Foster's criterion, which is not on the platform.

Difficulty

For Foster's criterion the natural first step, taking expectations of the drift inequality along the chain, only shows that the expected value of xxx decreases while the chain stays away from 000. Turning that into a bound on the expected return time to 000 requires an optional-stopping or telescoping argument over a random time, with the value xxx possibly unbounded, and a separate argument that positive recurrence of state 000 propagates to all states of an irreducible chain. The book's hypotheses include aperiodicity, which the argument does not use.

For Theorem 1.1, identifying the stationary distribution with 1/mjj1/m_{jj}1/mjj​ requires relating the matrix powers PnP^nPn to the first-passage probabilities (a renewal decomposition), and uniqueness over countably many states needs care with infinite sums. For the Poisson results, the difficulty is measure-theoretic: the distribution of the sum of n+1n+1n+1 exponential variables, and conditioning on the event {N(L)=k}\{N(L)=k\}{N(L)=k} for the order-statistics property.

Formalization scope

States are natural numbers; the transition matrix is a real function p:N×N→Rp:\mathbb N\times\mathbb N\to\mathbb Rp:N×N→R with nonnegative entries and rows summing to one (as a convergent series). The return probability and the mean recurrence time are valued in [0,∞][0,\infty][0,∞], so null recurrence (mjj=∞m_{jj}=\inftymjj​=∞) is representable. Irreducibility is the per-pair notion. Stationary equations are stated componentwise with convergent series.

In Foster's criterion the series ∑jpijxj\sum_j p_{ij}x_j∑j​pij​xj​ are required to converge for every iii, which is the book's condition ∑jp0jxj<∞\sum_j p_{0j}x_j<\infty∑j​p0j​xj​<∞ together with the finiteness implicit in the inequalities for i≠0i\ne0i=0; xxx is real-valued and nonnegative. Dropping the convergence requirement would let a divergent row series (whose Lean sum is 000) satisfy the inequality vacuously; allowing xj=∞x_j=\inftyxj​=∞ would make the hypothesis trivially satisfiable. Neither is permitted.

The closed forms stated explicitly are: πj=1/mjj\pi_j=1/m_{jj}πj​=1/mjj​ (Theorem 1.1(a), with both existence and uniqueness), the Poisson probabilities (λt)ne−λt/n!(\lambda t)^ne^{-\lambda t}/n!(λt)ne−λt/n! (1.14), the Erlang tail integral and the Poisson CDF (1.15), the density k!/Lkk!/L^kk!/Lk (1.16), and e−m(t)m(t)n/n!e^{-m(t)}m(t)^n/n!e−m(t)m(t)n/n! for the nonhomogeneous law. Equations (1.14) and the nonhomogeneous law are stated as "solves the equations with the initial conditions if and only if equals the closed form", so both existence and uniqueness are asserted.

The Poisson results use random variables on a probability space, with Mathlib's expMeasure for the exponential law and cond for conditional probability. The derivation of the forward equations from the o(Δt)o(\Delta t)o(Δt) axioms of §1.7 is not formalized; the Poisson law is reached from the equations and, separately, from exponential interarrival times.

Not formalized: Theorem 1.1(b) and the word "ergodic" in 1.1(c), which rest on the book's informal notion of ergodicity; Theorem 1.3, whose phrase "for Theorem 1.1 to be valid" for a continuous-time chain is not pinned down.

The Markov chain definitions are reusable by every later mission that studies an imbedded chain. Contributions welcome: proofs of the milestones, and supporting lemmas (Chapman–Kolmogorov, renewal decomposition of pjj(n)p_{jj}^{(n)}pjj(n)​, class properties of recurrence).

Selected references

  • D. Gross, J. F. Shortle, J. M. Thompson, C. M. Harris, Fundamentals of Queueing Theory, 4th ed., Wiley, 2008. https://doi.org/10.1002/9781118625651
  • F. G. Foster, On the stochastic matrices associated with certain queuing processes, Annals of Mathematical Statistics 24 (1953), 355–360. https://doi.org/10.1214/aoms/1177728976
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Fundamentals of Queueing Theory II: Erlang's Formulas and the Halfin–Whitt Square-Root Staffing LawTextbook

Why birth–death queues and Erlang's formulas

Every call center, hospital ward, cloud server pool and telephone exchange that is sized by formula is sized by one of a handful of explicit expressions from Markovian queueing theory. The two oldest are A. K. Erlang's: the Erlang-B (loss) formula of 1917, which gives the fraction of calls lost when ccc trunks carry an offered load of rrr erlangs, and the Erlang-C formula, which gives the probability that a customer of a ccc-server queue must wait. Both are still the default dimensioning rules of telecommunications and call-center workforce management (Gans, Koole & Mandelbaum 2003).

This mission formalizes Chapter 2, §§2.1–2.10, of Gross, Shortle, Thompson and Harris, Fundamentals of Queueing Theory, 4th ed. (Wiley 2008), which derives these formulas from a single result about birth–death processes and closes with the modern answer to the staffing question.

Timeline. Erlang (1917) obtained the loss formula; Vaulot (1927), Pollaczek (1932), Palm (1938) and Kosten (1948) completed its proof for general service times. Halfin and Whitt (1981) showed that in the M/M/nM/M/nM/M/n queue the delay probability converges to a limit strictly between 000 and 111 exactly when the number of servers exceeds the offered load by an amount of order n\sqrt nn​. This is the quality-and-efficiency-driven (QED) regime on which square-root staffing rests.

Setting

A birth–death process is a continuous-time Markov chain on the states n∈{0,1,2,… }n \in \{0, 1, 2, \dots\}n∈{0,1,2,…} that moves from nnn to n+1n+1n+1 at rate λn≥0\lambda_n \ge 0λn​≥0 (a birth, or arrival) and, for n≥1n \ge 1n≥1, from nnn to n−1n-1n−1 at rate μn>0\mu_n > 0μn​>0 (a death, or departure). A steady-state solution is a probability sequence {pn}\{p_n\}{pn​} (pn≥0p_n \ge 0pn​≥0, ∑npn=1\sum_n p_n = 1∑n​pn​=1) solving the global balance equations (2.1):

(λn+μn)pn=λn−1pn−1+μn+1pn+1 (n≥1),λ0p0=μ1p1.(\lambda_n + \mu_n)p_n = \lambda_{n-1}p_{n-1} + \mu_{n+1}p_{n+1}\ (n \ge 1), \qquad \lambda_0 p_0 = \mu_1 p_1.(λn​+μn​)pn​=λn−1​pn−1​+μn+1​pn+1​ (n≥1),λ0​p0​=μ1​p1​.

The queues of the chapter are birth–death processes with particular rates. The M/M/1M/M/1M/M/1 queue has λn=λ\lambda_n = \lambdaλn​=λ, μn=μ\mu_n = \muμn​=μ and traffic intensity ρ=λ/μ\rho = \lambda/\muρ=λ/μ. The M/M/cM/M/cM/M/c queue has λn=λ\lambda_n = \lambdaλn​=λ, μn=min⁡(n,c)μ\mu_n = \min(n, c)\muμn​=min(n,c)μ (2.30), offered load r=λ/μr = \lambda/\mur=λ/μ and ρ=r/c\rho = r/cρ=r/c. The M/M/c/cM/M/c/cM/M/c/c loss system is the same with λn=0\lambda_n = 0λn​=0 for n≥cn \ge cn≥c. The M/M/∞M/M/\inftyM/M/∞ queue has μn=nμ\mu_n = n\muμn​=nμ.

The explicit functions are the Erlang-B formula

B(c,r)=rc/c!∑i=0cri/i!,B(c, r) = \frac{r^c/c!}{\sum_{i=0}^{c} r^i/i!},B(c,r)=∑i=0c​ri/i!rc/c!​,

the Erlang-C formula, defined for ρ=r/c<1\rho = r/c < 1ρ=r/c<1,

C(c,r)=rc/(c!(1−ρ))rc/(c!(1−ρ))+∑n=0c−1rn/n!,C(c, r) = \frac{r^c/(c!(1-\rho))}{r^c/(c!(1-\rho)) + \sum_{n=0}^{c-1} r^n/n!},C(c,r)=rc/(c!(1−ρ))+∑n=0c−1​rn/n!rc/(c!(1−ρ))​,

and, with ϕ\phiϕ, Φ\PhiΦ the standard normal density and distribution function,

α(β)=ϕ(β)ϕ(β)+βΦ(β).\alpha(\beta) = \frac{\phi(\beta)}{\phi(\beta) + \beta\Phi(\beta)}.α(β)=ϕ(β)+βΦ(β)ϕ(β)​.

Formalization targets

Goal: the Halfin–Whitt theorem (§2.4, p.75)

For offered loads 0<rn<n0 < r_n < n0<rn​<n,

lim⁡n→∞C(n,rn)=α∈(0,1)  ⟺  lim⁡n→∞n−rnn=β>0,α=α(β).\lim_{n\to\infty} C(n, r_n) = \alpha \in (0,1) \iff \lim_{n\to\infty} \frac{n - r_n}{\sqrt n} = \beta > 0, \qquad \alpha = \alpha(\beta).n→∞lim​C(n,rn​)=α∈(0,1)⟺n→∞lim​n​n−rn​​=β>0,α=α(β).

It is stated as three facts: α\alphaα maps (0,∞)(0, \infty)(0,∞) into (0,1)(0, 1)(0,1); each α∈(0,1)\alpha \in (0, 1)α∈(0,1) has exactly one preimage β>0\beta > 0β>0; and for every β>0\beta > 0β>0 the two limits are equivalent.

Milestones

  1. (2.3)–(2.4): the steady-state solution of a general birth–death process, pn=p0∏i=1nλi−1/μip_n = p_0\prod_{i=1}^n \lambda_{i-1}/\mu_ipn​=p0​∏i=1n​λi−1​/μi​, and its existence if and only if 1+∑n≥1∏i=1nλi−1/μi<∞1 + \sum_{n\ge1}\prod_{i=1}^n \lambda_{i-1}/\mu_i < \infty1+∑n≥1​∏i=1n​λi−1​/μi​<∞.
  2. (2.9): M/M/1M/M/1M/M/1, pn=(1−ρ)ρnp_n = (1-\rho)\rho^npn​=(1−ρ)ρn, existing iff ρ<1\rho < 1ρ<1.
  3. (2.31)–(2.32): the M/M/cM/M/cM/M/c law, existing iff λ/(cμ)<1\lambda/(c\mu) < 1λ/(cμ)<1.
  4. (2.33): Lq=rcρ p0/(c!(1−ρ)2)L_q = r^c\rho\,p_0/(c!(1-\rho)^2)Lq​=rcρp0​/(c!(1−ρ)2).
  5. (2.37)–(2.38): 1−∑n<cpn=C(c,r)1 - \sum_{n<c} p_n = C(c, r)1−∑n<c​pn​=C(c,r).
  6. (2.52)–(2.53): the M/M/c/cM/M/c/cM/M/c/c law and pc=B(c,r)p_c = B(c, r)pc​=B(c,r).
  7. (2.54): B(c,r)=rB(c−1,r)/(c+rB(c−1,r))B(c, r) = rB(c-1, r)/(c + rB(c-1, r))B(c,r)=rB(c−1,r)/(c+rB(c−1,r)), B(0,r)=1B(0, r) = 1B(0,r)=1.
  8. (2.55): C(c,r)=cB(c,r)/(c−r+rB(c,r))C(c, r) = cB(c, r)/(c - r + rB(c, r))C(c,r)=cB(c,r)/(c−r+rB(c,r)).
  9. (2.57): M/M/∞M/M/\inftyM/M/∞, pn=rne−r/n!p_n = r^n e^{-r}/n!pn​=rne−r/n!.

Significance

The results. Items 1–9 are the working formulas of Markovian capacity planning: a stationary law for each basic model and the measures read off from it. (2.54) and (2.55) are how BBB and CCC are computed in practice, since the factorials of the closed forms overflow for c>170c > 170c>170. The Halfin–Whitt theorem is the reason the rule c≈r+βrc \approx r + \beta\sqrt rc≈r+βr​ holds a fixed service level, and it is the entry point to the QED heavy-traffic literature (diffusion limits of many-server queues, Garnett–Mandelbaum–Reiman, Gamarnik–Momčilović).

Formalizing them. All results are classical and proved in the literature. The book states the Halfin–Whitt theorem without proof, and (2.54)–(2.55) are left to exercises. The formalization would supply machine-checked versions of the Erlang identities and of the Halfin–Whitt limit theorem. No Lean development of either was found on the platform when this mission was drafted. A related Erlang-B statement from Kelly and Yudovina is on the platform, stated with detailed balance on a finite state space.

Difficulty

The stationary laws are induction plus geometric and exponential series, and the Erlang identities are finite algebra. The difficulty is concentrated in the goal. C(n,rn)C(n, r_n)C(n,rn​) is a ratio of a Poisson-type tail to a truncated exponential sum in which both nnn and rnr_nrn​ grow. The naive route, substituting Stirling's formula term by term, fails: the sums have Θ(n)\Theta(\sqrt n)Θ(n​) significant terms, each of relative size exp⁡(−k2/2n)\exp(-k^2/2n)exp(−k2/2n), and the error has to be controlled uniformly over them. The converse direction also requires showing that α(⋅)\alpha(\cdot)α(⋅) is strictly monotone. Without that, convergence of C(n,rn)C(n, r_n)C(n,rn​) does not force convergence of (n−rn)/n(n - r_n)/\sqrt n(n−rn​)/n​.

Formalization scope

Rates are real sequences indexed by N\mathbb NN, and a steady-state solution is a real sequence with HasSum p 1, nonnegative entries, and the balance equations (2.1) exactly as printed (global balance, not detailed balance). Every "the steady-state solution is X" is stated in both halves: X is a steady-state solution, and every steady-state solution equals X; the book's existence conditions (ρ<1\rho < 1ρ<1, λ/(cμ)<1\lambda/(c\mu) < 1λ/(cμ)<1, convergence of the series) are part of the statements. The M/M/c/cM/M/c/cM/M/c/c system is the N\mathbb NN-indexed process with λn=0\lambda_n = 0λn​=0 for n≥cn \ge cn≥c, as §2.5 sets it up; the statement records that states above ccc carry no mass.

The closed forms that are fixed in Lean: ∏i=1nλi−1/μi\prod_{i=1}^n \lambda_{i-1}/\mu_i∏i=1n​λi−1​/μi​ over Finset.Icc 1 n; B(c,r)B(c, r)B(c,r) and C(c,r)C(c, r)C(c,r) exactly as displayed above; ϕ\phiϕ = gaussianPDFReal 0 1, Φ\PhiΦ = the CDF of gaussianReal 0 1; Wq(0)=∑n=0c−1pnW_q(0) = \sum_{n=0}^{c-1} p_nWq​(0)=∑n=0c−1​pn​, as evaluated on p.69; Lq=∑n>c(n−c)pnL_q = \sum_{n > c}(n - c)p_nLq​=∑n>c​(n−c)pn​ as a convergent series.

C(c,r)C(c, r)C(c,r) is a total function in Lean, but its value for r≥cr \ge cr≥c carries no meaning. The goal assumes 0<rn<n0 < r_n < n0<rn​<n for n≥1n \ge 1n≥1, the book's standing condition ρ<1\rho < 1ρ<1. A statement about some other function with the same limiting behaviour, or with BBB and CCC left abstract, would not be this mission. Neither would one-directional or existence-only versions of the stationary laws.

Not included: the waiting-time distributions (2.28) and (2.39), which need an FCFS waiting-time model with arrival-point probabilities; the M/M/c/KM/M/c/KM/M/c/K measures (2.45)–(2.48); finite-source and state-dependent models (§§2.8–2.10). Useful contributions beyond the milestones are Poisson tail estimates at the n\sqrt nn​ scale and monotonicity of α(β)\alpha(\beta)α(β). Both are reusable in other many-server heavy-traffic statements.

Selected references

  • D. Gross, J. F. Shortle, J. M. Thompson, C. M. Harris, Fundamentals of Queueing Theory, 4th ed., Wiley, 2008. https://doi.org/10.1002/9781118625651
  • S. Halfin, W. Whitt, Heavy-traffic limits for queues with many exponential servers, Operations Research 29(3), 567–588, 1981. https://doi.org/10.1287/opre.29.3.567
  • N. Gans, G. Koole, A. Mandelbaum, Telephone call centers: tutorial, review, and research prospects, Manufacturing & Service Operations Management 5(2), 79–141, 2003. https://doi.org/10.1287/msom.5.2.79.16071
  • A. K. Erlang, Solution of some problems in the theory of probabilities of significance in automatic telephone exchanges, Elektroteknikeren 13, 1917 (English translation in The Life and Works of A. K. Erlang, 1948).
  • F. P. Kelly, E. Yudovina, Stochastic Networks, Cambridge University Press, 2014. https://doi.org/10.1017/CBO9781139565363
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Fundamentals of Queueing Theory III: The Transient M/M/1 Queue via Modified Bessel FunctionsTextbook

Motivation

Steady-state formulas describe a queue that has been running forever. Many practical questions are about a queue that has not: a call centre just after opening, a server just after a reset, a system under a burst of load. For these, the relevant quantity is the transient distribution pn(t)=Pr⁡{N(t)=n}p_n(t) = \Pr\{N(t) = n\}pn​(t)=Pr{N(t)=n} of the number N(t)N(t)N(t) in the system at a finite time ttt. It is also what determines how fast the steady state is approached, and it is needed for the busy period: the length of time a server stays busy once a customer arrives at an idle server.

For the single-server Markovian queue M/M/1 the transient distribution has an explicit closed form in modified Bessel functions. Its history is short and well documented. Ledermann and Reuter (1954) obtained it by spectral analysis of the birth–death process. Bailey (1954) found it by generating functions and Laplace transforms, and Champernowne (1956) by combinatorial methods. Bailey's route is the standard textbook derivation, and it is the one Gross, Shortle, Thompson and Harris outline in §2.11 of Fundamentals of Queueing Theory (4th ed., 2008). Abate and Whitt (1989) showed that computing with the resulting series is numerically delicate, which is one reason for having the formula pinned down exactly.

This mission formalizes §§2.11–2.12 of that book: the transient laws of M/M/1/1, M/M/1 and M/M/∞, and the M/M/1 busy period.

Setting

Customers arrive in a Poisson stream of rate λ>0\lambda > 0λ>0. Each service takes an exponential time of rate μ>0\mu > 0μ>0, and ρ=λ/μ\rho = \lambda/\muρ=λ/μ. The number in the system is a continuous-time Markov chain on {0,1,2,… }\{0, 1, 2, \dots\}{0,1,2,…}, and its state probabilities pn(t)p_n(t)pn​(t) satisfy the forward (differential–difference) equations. For M/M/1 started with N(0)=iN(0) = iN(0)=i they are, for t≥0t \ge 0t≥0,

pn′(t)=−(λ+μ)pn(t)+λpn−1(t)+μpn+1(t) (n>0),p0′(t)=−λp0(t)+μp1(t),(2.72)p_n'(t) = -(\lambda+\mu)p_n(t) + \lambda p_{n-1}(t) + \mu p_{n+1}(t)\ (n > 0), \qquad p_0'(t) = -\lambda p_0(t) + \mu p_1(t), \tag{2.72}pn′​(t)=−(λ+μ)pn​(t)+λpn−1​(t)+μpn+1​(t) (n>0),p0′​(t)=−λp0​(t)+μp1​(t),(2.72)

with pn(0)=1p_n(0) = 1pn​(0)=1 if n=in = in=i and 000 otherwise. The other systems are variants:

  • M/M/1/1, no waiting room: two states and equations (2.70).
  • M/M/∞, ample service: the death rate in state nnn is nμn\munμ, giving (2.76).
  • The busy-period system: (2.72) with 000 made absorbing (λ0=0\lambda_0 = 0λ0​=0) and N(0)=1N(0) = 1N(0)=1. Its p0(t)p_0(t)p0​(t) is the distribution function of the busy period TbpT_{bp}Tbp​.

A family (pn)(p_n)(pn​) solves a system on [0,∞)[0,\infty)[0,∞) when each pnp_npn​ has, at every t≥0t \ge 0t≥0, the prescribed derivative (a right derivative at t=0t = 0t=0). It is a probability solution when pn(t)≥0p_n(t) \ge 0pn​(t)≥0 and ∑npn(t)=1\sum_n p_n(t) = 1∑n​pn​(t)=1 for every t≥0t \ge 0t≥0. The modified Bessel function of the first kind is

In(y)=∑k=0∞(y/2)n+2kk! (n+k)!,I−n=In,I_n(y) = \sum_{k=0}^{\infty} \frac{(y/2)^{n+2k}}{k!\,(n+k)!}, \qquad I_{-n} = I_n,In​(y)=k=0∑∞​k!(n+k)!(y/2)n+2k​,I−n​=In​,

and the Laplace transform of fff is fˉ(s)=∫0∞e−stf(t) dt\bar f(s) = \int_0^\infty e^{-st} f(t)\,dtfˉ​(s)=∫0∞​e−stf(t)dt for Re⁡s>0\operatorname{Re} s > 0Res>0.

Formalization targets

Goal: the transient M/M/1 law, (2.75)

With y=2tλμy = 2t\sqrt{\lambda\mu}y=2tλμ​,

pn(t)=e−(λ+μ)t[ρ(n−i)/2In−i(y)+ρ(n−i−1)/2In+i+1(y)+(1−ρ)ρn∑j=n+i+2∞ρ−j/2Ij(y)].p_n(t) = e^{-(\lambda+\mu)t}\Big[\rho^{(n-i)/2} I_{n-i}(y) + \rho^{(n-i-1)/2} I_{n+i+1}(y) + (1-\rho)\rho^n \sum_{j=n+i+2}^{\infty} \rho^{-j/2} I_j(y)\Big].pn​(t)=e−(λ+μ)t[ρ(n−i)/2In−i​(y)+ρ(n−i−1)/2In+i+1​(y)+(1−ρ)ρnj=n+i+2∑∞​ρ−j/2Ij​(y)].

The goal asserts five things for every λ,μ>0\lambda, \mu > 0λ,μ>0 and every iii, with no restriction on ρ\rhoρ:

  1. the series converges;
  2. these functions solve (2.72);
  3. they meet the initial condition;
  4. they form a probability distribution at every ttt;
  5. they are the only probability solution.

Milestones

  1. (2.71): the M/M/1/1 solution p1(t)=λλ+μ(1−e−(λ+μ)t)+p1(0)e−(λ+μ)tp_1(t) = \frac{\lambda}{\lambda+\mu}(1-e^{-(\lambda+\mu)t}) + p_1(0)e^{-(\lambda+\mu)t}p1​(t)=λ+μλ​(1−e−(λ+μ)t)+p1​(0)e−(λ+μ)t, and the matching formula for p0p_0p0​.
  2. (2.74) and Rouché's theorem: for Re⁡s>0\operatorname{Re} s > 0Res>0, the quadratic (λ+μ+s)z−μ−λz2(\lambda+\mu+s)z - \mu - \lambda z^2(λ+μ+s)z−μ−λz2 has exactly one zero in ∣z∣<1|z| < 1∣z∣<1, namely z1=(λ+μ+s−(λ+μ+s)2−4λμ)/(2λ)z_1 = (\lambda+\mu+s-\sqrt{(\lambda+\mu+s)^2-4\lambda\mu})/(2\lambda)z1​=(λ+μ+s−(λ+μ+s)2−4λμ​)/(2λ).
  3. The transform of p0p_0p0​: pˉ0(s)=z1i+1/(μ(1−z1))\bar p_0(s) = z_1^{i+1}/(\mu(1-z_1))pˉ​0​(s)=z1i+1​/(μ(1−z1​)).
  4. The limit of (2.75): pn(t)→(1−ρ)ρnp_n(t) \to (1-\rho)\rho^npn​(t)→(1−ρ)ρn if ρ<1\rho < 1ρ<1, and pn(t)→0p_n(t) \to 0pn​(t)→0 if ρ≥1\rho \ge 1ρ≥1.
  5. (2.77), M/M/∞: started empty, pn(t)=a(t)ne−a(t)/n!p_n(t) = a(t)^n e^{-a(t)}/n!pn​(t)=a(t)ne−a(t)/n! with a(t)=(1−e−μt)λ/μa(t) = (1-e^{-\mu t})\lambda/\mua(t)=(1−e−μt)λ/μ. The statement says that this family solves (2.76), is the unique probability solution, and has generating function exp⁡((z−1)a(t))\exp((z-1)a(t))exp((z−1)a(t)).
  6. The busy-period transform: pˉ0(s)=2μ/(s[λ+μ+s+(λ+μ+s)2−4λμ])\bar p_0(s) = 2\mu/(s[\lambda+\mu+s+\sqrt{(\lambda+\mu+s)^2-4\lambda\mu}])pˉ​0​(s)=2μ/(s[λ+μ+s+(λ+μ+s)2−4λμ​]).
  7. The busy-period density: p0′(t)=μ/λ e−(λ+μ)tI1(2λμ t)/tp_0'(t) = \sqrt{\mu/\lambda}\,e^{-(\lambda+\mu)t} I_1(2\sqrt{\lambda\mu}\,t)/tp0′​(t)=μ/λ​e−(λ+μ)tI1​(2λμ​t)/t.
  8. (2.79): for λ<μ\lambda < \muλ<μ, E[Tbp]=1/(μ−λ)E[T_{bp}] = 1/(\mu-\lambda)E[Tbp​]=1/(μ−λ) and E[Tbc]=1/λ+1/(μ−λ)E[T_{bc}] = 1/\lambda + 1/(\mu-\lambda)E[Tbc​]=1/λ+1/(μ−λ).

Significance

The formula (2.75) is the exact finite-time law of the most basic queue. It gives the rate at which M/M/1 approaches equilibrium, and it gives the distribution of the queue under overload (ρ≥1\rho \ge 1ρ≥1), where no steady state exists. It is the reference against which numerical transient methods, such as the uniformization of Chapter 8 of the same book, are checked. The busy-period density and its mean (2.79) enter server-utilisation and vacation models, and the Laplace-transform method used here recurs in the M/G/1 analysis of Chapter 5.

All of these results are classical and proved in the literature. None of them is machine-checked, as far as the platform's catalogue and Mathlib show. The chain from a countable system of linear ODEs, through generating functions and a root-location argument, to a Bessel series is a standard pattern in applied probability, and a formal version of it is what this mission adds. The formal statements also make explicit what the book leaves implicit: the sense in which the equations hold at t=0t = 0t=0, and the class in which the solution is unique.

Difficulty

The forward equations (2.72) form an infinite linear system. The obvious approach is to treat it like a finite system of ODEs, whose solution is a matrix exponential, and read off (2.75). That fails for two reasons. The generator is an infinite matrix, so its exponential needs a functional-analytic setting. And uniqueness is not automatic for infinite systems: it needs a class, such as probability solutions, and an argument that works in that class.

The Bessel form is a second, independent difficulty. The transform pˉ0(s)\bar p_0(s)pˉ​0​(s) is fixed by a root-location argument in the complex plane. Inverting the transform, or verifying (2.75) directly, requires manipulating the three-term Bessel recurrence and exchanging infinite sums. The tail sum ∑jρ−j/2Ij\sum_{j} \rho^{-j/2} I_j∑j​ρ−j/2Ij​ has to be controlled uniformly enough to be differentiated term by term. For ρ≥1\rho \ge 1ρ≥1 the factor (1−ρ)(1-\rho)(1−ρ) is non-positive, so the nonnegativity of pn(t)p_n(t)pn​(t) is not visible from the formula.

Formalization scope

Conventions committed to:

  • Parameters. Rates are real with λ,μ>0\lambda, \mu > 0λ,μ>0, and ρ=λ/μ\rho = \lambda/\muρ=λ/μ. States are ℕ (Fin 2 for M/M/1/1).
  • Solutions. "Solves on [0,∞)[0,\infty)[0,∞)" is HasDerivWithinAt on Set.Ici 0 at every t≥0t \ge 0t≥0. Uniqueness is asserted among solutions that are probability distributions at every time.
  • Special functions. Half-integer powers of ρ\rhoρ are real powers, and I−m=ImI_{-m} = I_mI−m​=Im​ is part of the definition. Laplace transforms are complex Bochner integrals over (0,∞)(0,\infty)(0,∞), and each statement also asserts the integrability it needs. Square roots with positive real part are hypotheses r2=(λ+μ+s)2−4λμr^2 = (\lambda+\mu+s)^2 - 4\lambda\mur2=(λ+μ+s)2−4λμ, Re⁡r>0\operatorname{Re} r > 0Rer>0.

The closed forms stated exactly as in the book are:

  • (2.71);
  • z1z_1z1​ and z2z_2z2​ of (2.74);
  • pˉ0(s)=z1i+1/(μ(1−z1))\bar p_0(s) = z_1^{i+1}/(\mu(1-z_1))pˉ​0​(s)=z1i+1​/(μ(1−z1​));
  • (2.75), with the Bessel series of p.101;
  • the M/M/∞ law and (2.77);
  • the busy-period transform and density of p.102;
  • (2.79).

The book derives (2.79) by a steady-state ratio argument valid for M/G/1. Here it is stated for M/M/1, as the mean of the explicit density.

A statement of (2.75) that only asserts the right-hand side is well defined, or checks only n=0n = 0n=0, is ruled out: the goal requires the ODE system, the initial condition, the probability property and uniqueness. For the same reason, the M/M/∞ law is tied to the system (2.76) and does not reduce to a Taylor expansion.

Needed infrastructure that Mathlib lacks:

  • modified Bessel functions of integer order;
  • Laplace transforms;
  • a Rouché-type zero count or a direct root-location lemma;
  • uniqueness for countable linear ODE systems with bounded or linearly growing rates.

The Bessel and Laplace definitions, and the uniqueness lemma for birth–death forward equations, are reusable beyond this mission. Contributions of those as separate lemmas are welcome.

Selected references

  • D. Gross, J. F. Shortle, J. M. Thompson, C. M. Harris, Fundamentals of Queueing Theory, 4th ed., Wiley, 2008, §§2.11–2.12, pp.97–103. https://doi.org/10.1002/9781118625651
  • N. T. J. Bailey, "A continuous time treatment of a simple queue using generating functions", J. Royal Statistical Society B 16 (1954) 288–291. https://doi.org/10.1111/j.2517-6161.1954.tb00172.x
  • W. Ledermann, G. E. H. Reuter, "Spectral theory for the differential equations of simple birth and death processes", Phil. Trans. Royal Society A 246 (1954) 321–369. https://doi.org/10.1098/rsta.1954.0001
  • D. G. Champernowne, "An elementary method of solution of the queueing problem with a single server and constant parameters", J. Royal Statistical Society B 18 (1956) 125–128. https://doi.org/10.1111/j.2517-6161.1956.tb00217.x
  • J. Abate, W. Whitt, "Calculating time-dependent performance measures for the M/M/1 queue", IEEE Trans. Communications 37 (1989) 1102–1104. https://doi.org/10.1109/26.41165
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Markov ChainOperations ResearchProbability+1·Captain: mikedeng1

Fundamentals of Queueing Theory IV: The Stationary Distribution of the M/M/1 Retrial QueueTextbook

Motivation

In many service systems a customer who finds every server busy does not join a queue. A caller who hears a busy signal hangs up and redials later; a request rejected by a saturated server is resent after a timeout; an aircraft that cannot land circles and tries again. These retrial queues are the subject of a substantial literature in telephone traffic engineering, computer networks and call-centre design, surveyed in the monograph of Falin and Templeton (1997) and the bibliography of Artalejo (1999). Their analysis is harder than that of ordinary queues: the blocked customers form an orbit whose size is part of the state, so even the simplest model is a two-dimensional Markov chain, and explicit stationary distributions are rare.

This mission is the fourth of a series formalizing Gross, Shortle, Thompson and Harris, Fundamentals of Queueing Theory (4th ed., Wiley 2008). Its goal is the explicit stationary distribution of the single-server retrial queue, Eq. (3.57) of §3.5.1, one of the few retrial models solvable in closed form. Chapter 3 of the book treats Markovian queues that are not birth–death processes: bulk arrivals, bulk service, Erlang phases, priority disciplines and retrials. The milestones also collect three capstone formulas from the chapter's other sections: the bulk-input queue, the partial-batch bulk-service queue, and Cobham's formula for nonpreemptive priorities (Cobham, 1954).

Setting

In the M/M/1M/M/1M/M/1 retrial queue customers arrive according to a Poisson process with rate λ\lambdaλ and are served one at a time by a single server, with exponential service times of mean 1/μ1/\mu1/μ. An arrival that finds the server busy enters the orbit and stays there for an exponential time with mean 1/γ1/\gamma1/γ, after which it tries again; each customer in orbit retries independently. No customer leaves because of impatience. With Ns(t)∈{0,1}N_s(t) \in \{0,1\}Ns​(t)∈{0,1} the number in service and No(t)N_o(t)No​(t) the number in orbit, the pair is a continuous-time Markov chain on states {i,n}\{i, n\}{i,n}, i∈{0,1}i \in \{0,1\}i∈{0,1}, n∈{0,1,2,… }n \in \{0,1,2,\dots\}n∈{0,1,2,…}. Writing pi,np_{i,n}pi,n​ for the steady-state probability of {i,n}\{i,n\}{i,n}, the rate-balance equations are

(λ+nγ)p0,n=μp1,n,n≥0,(3.47)(λ+μ)p1,n=λp0,n+(n+1)γp0,n+1+λp1,n−1,n≥1,(3.48)(λ+μ)p1,0=λp0,0+γp0,1.(3.49)\begin{aligned} (\lambda + n\gamma)p_{0,n} &= \mu p_{1,n}, && n \ge 0, && (3.47)\\ (\lambda+\mu)p_{1,n} &= \lambda p_{0,n} + (n+1)\gamma p_{0,n+1} + \lambda p_{1,n-1}, && n \ge 1, && (3.48)\\ (\lambda+\mu)p_{1,0} &= \lambda p_{0,0} + \gamma p_{0,1}. && && (3.49) \end{aligned}(λ+nγ)p0,n​(λ+μ)p1,n​(λ+μ)p1,0​​=μp1,n​,=λp0,n​+(n+1)γp0,n+1​+λp1,n−1​,=λp0,0​+γp0,1​.​​n≥0,n≥1,​​(3.47)(3.48)(3.49)​

Following the book's convention (§1.9, and the footnote on p.118), a steady-state solution is a nonnegative solution of these equations whose total mass ∑n(p0,n+p1,n)\sum_n (p_{0,n} + p_{1,n})∑n​(p0,n​+p1,n​) equals 111. The traffic intensity is ρ=λ/μ\rho = \lambda/\muρ=λ/μ, and the partial generating functions are P0(z)=∑nznp0,nP_0(z) = \sum_n z^n p_{0,n}P0​(z)=∑n​znp0,n​ and P1(z)=∑nznp1,nP_1(z) = \sum_n z^n p_{1,n}P1​(z)=∑n​znp1,n​.

The other models of the mission use the same convention. In the bulk-input queue M[X]/M/1M^{[X]}/M/1M[X]/M/1, batches arrive at rate λ\lambdaλ with batch-size probabilities cn=Pr⁡{X=n}c_n = \Pr\{X = n\}cn​=Pr{X=n}, n≥1n \ge 1n≥1, and batch-size generating function C(z)=∑ncnznC(z) = \sum_n c_n z^nC(z)=∑n​cn​zn. In the partial-batch bulk-service queue M/M[K]/1M/M^{[K]}/1M/M[K]/1, single arrivals come at rate λ\lambdaλ and the server serves up to KKK customers together in an exponential time of mean 1/μ1/\mu1/μ. In the nonpreemptive priority queue there are rrr classes with rates λk\lambda_kλk​ and μk\mu_kμk​, loads ρk=λk/μk\rho_k = \lambda_k/\mu_kρk​=λk​/μk​ and cumulative loads σk=ρ1+⋯+ρk\sigma_k = \rho_1 + \cdots + \rho_kσk​=ρ1​+⋯+ρk​.

Formalization targets

Goal: the stationary distribution (3.57)

For λ,μ,γ>0\lambda, \mu, \gamma > 0λ,μ,γ>0 and ρ<1\rho < 1ρ<1, the numbers

p0,n=(1−ρ)(λ/γ)+1ρnn! γn∏i=0n−1(λ+iγ),p1,n=(1−ρ)(λ/γ)+1ρn+1n! γn∏i=1n(λ+iγ)p_{0,n} = (1-\rho)^{(\lambda/\gamma)+1}\frac{\rho^n}{n!\,\gamma^n}\prod_{i=0}^{n-1}(\lambda+i\gamma), \qquad p_{1,n} = (1-\rho)^{(\lambda/\gamma)+1}\frac{\rho^{n+1}}{n!\,\gamma^n}\prod_{i=1}^{n}(\lambda+i\gamma)p0,n​=(1−ρ)(λ/γ)+1n!γnρn​i=0∏n−1​(λ+iγ),p1,n​=(1−ρ)(λ/γ)+1n!γnρn+1​i=1∏n​(λ+iγ)

form a steady-state solution of (3.47)–(3.49), and every steady-state solution equals them.

Milestones on the retrial queue

The generating functions satisfy (3.50)–(3.52) on (−1,1)(-1,1)(−1,1), including the separable equation

P0′(z)=λργ(1−ρz)P0(z),P_0'(z) = \frac{\lambda\rho}{\gamma(1-\rho z)}P_0(z),P0′​(z)=γ(1−ρz)λρ​P0​(z),

their closed form is (3.55),

P0(z)=(1−ρz)(1−ρ1−ρz)(λ/γ)+1,P1(z)=ρ(1−ρ1−ρz)(λ/γ)+1,P_0(z) = (1-\rho z)\left(\frac{1-\rho}{1-\rho z}\right)^{(\lambda/\gamma)+1}, \qquad P_1(z) = \rho\left(\frac{1-\rho}{1-\rho z}\right)^{(\lambda/\gamma)+1},P0​(z)=(1−ρz)(1−ρz1−ρ​)(λ/γ)+1,P1​(z)=ρ(1−ρz1−ρ​)(λ/γ)+1,

and the mean orbit size is (3.58), Lo=ρ21−ρ⋅μ+γγL_o = \frac{\rho^2}{1-\rho}\cdot\frac{\mu+\gamma}{\gamma}Lo​=1−ρρ2​⋅γμ+γ​.

Milestones from the rest of Chapter 3

The bulk-input generating function (3.3), p0=1−ρp_0 = 1 - \rhop0​=1−ρ with ρ=λE[X]/μ\rho = \lambda\mathrm E[X]/\muρ=λE[X]/μ, and the mean (3.4); the unique root r0∈(0,1)r_0 \in (0,1)r0​∈(0,1) of μrK+1−(λ+μ)r+λ=0\mu r^{K+1} - (\lambda+\mu)r + \lambda = 0μrK+1−(λ+μ)r+λ=0 and the geometric law pn=(1−r0)r0np_n = (1-r_0)r_0^npn​=(1−r0​)r0n​ (3.9); and Cobham's formula (3.41)/(3.43), the unique solution of the linear system (3.40).

Significance

The closed form (3.57) makes every performance measure of the M/M/1M/M/1M/M/1 retrial queue explicit. The server is busy a fraction ρ\rhoρ of the time, exactly as without retrials. The mean orbit size (3.58) is the M/M/1M/M/1M/M/1 mean queue length multiplied by (μ+γ)/γ(\mu+\gamma)/\gamma(μ+γ)/γ, and the mean time in orbit (3.59) follows from Little's law. These formulas quantify the cost of retrials against an ordinary queue and are the reference case against which approximations for multi-server retrial systems are checked.

The results are classical and proved in the book, partly through exercises (Problems 3.39–3.41). None of them is formalized in any proof assistant, as far as the platform's catalogue shows: there is no retrial, bulk or priority queue on Prove2Me. The mission produces machine-checked statements and, once solved, proofs of the chapter's main closed forms. It also produces a small reusable layer: generating functions of probability sequences on the closed unit disc, and the "probability solution of the balance equations" pattern for chains with countable state spaces.

Difficulty

The derivation in the book is formal. It differentiates power series term by term, divides by 1−z1 - z1−z, integrates ln⁡P0\ln P_0lnP0​, and fixes the constant by setting z=1z = 1z=1, without justifying any of these steps. A formal proof has to show that the series converge and are differentiable on (−1,1)(-1,1)(−1,1), that the differential equation determines P0P_0P0​ up to a constant, and that the values at z=1z = 1z=1 are the limits of the values inside the disc (Abel's theorem). The uniqueness half of the goal is the hardest part. The book never proves it; it follows from the ODE argument only once every step is shown to hold for an arbitrary probability solution. Verifying that (3.57) solves (3.47)–(3.49) is only the easy half. The same pattern recurs in the bulk-input queue, where z=1z = 1z=1 is a removable singularity of (3.3). In the bulk-service queue the root r0r_0r0​ is only characterized as the unique root in (0,1)(0,1)(0,1), so existence and uniqueness of the root are part of the claim.

Formalization scope

A steady-state solution is a pair p0 p1 : ℕ → ℝ (resp. one sequence p : ℕ → ℝ) that is pointwise nonnegative, has total mass 111 as a HasSum, and solves the book's balance equations exactly as printed, global balance and not detailed balance. Every "the steady-state solution is X" is stated with both halves: X is a steady-state solution, and every steady-state solution equals X. Stating only that (3.57) solves (3.47)–(3.49), without normalization or uniqueness, would be a trivializing formalization. So would taking r0r_0r0​ as a given root in (3.9), or taking the Wq(i)W_q^{(i)}Wq(i)​ in (3.41) as numbers assumed to satisfy it. None of these is used. The closed forms instantiated are (3.52), (3.55), (3.57), (3.58), (3.3), (3.4), (3.9), (3.41) and (3.43), each written out in full, with the real power (1−ρ)(λ/γ)+1(1-\rho)^{(\lambda/\gamma)+1}(1−ρ)(λ/γ)+1 as Real.rpow.

The conventions are as follows. The retrial generating functions take real arguments, on (−1,1)(-1,1)(−1,1) for the differential equations and on [−1,1][-1,1][−1,1] for the closed form. The bulk-input generating function takes complex arguments with ∣z∣≤1|z| \le 1∣z∣≤1, z≠1z \ne 1z=1, because (3.3) is 0/00/00/0 at z=1z = 1z=1. The condition ρ<1\rho < 1ρ<1 is a hypothesis of every retrial statement. For the bulk-service queue the book's unnamed condition is stated as λ<Kμ\lambda < K\muλ<Kμ. For bulk input, E[X]<∞\mathrm E[X] < \inftyE[X]<∞ is assumed throughout, and the mean (3.4) is asserted under the further condition E[X2]<∞\mathrm E[X^2] < \inftyE[X2]<∞, which it requires. For Cobham's formula only the algebraic content is formalized; the mean-value argument that yields (3.40) and (3.42) is not.

Needed infrastructure: power series of summable nonnegative sequences on the closed unit disc (convergence, term-by-term differentiation, Abel continuity), the binomial series (1−x)−a=∑na(a+1)⋯(a+n−1)n!xn(1 - x)^{-a} = \sum_n \frac{a(a+1)\cdots(a+n-1)}{n!}x^n(1−x)−a=∑n​n!a(a+1)⋯(a+n−1)​xn for real aaa, and uniqueness of invariant probability vectors for irreducible chains. All of this is reusable beyond the mission. Proofs of any milestone, of the easy half of the goal, or of the needed series facts are welcome contributions.

Selected references

  • D. Gross, J. F. Shortle, J. M. Thompson, C. M. Harris, Fundamentals of Queueing Theory, 4th ed., Wiley, 2008, §§3.1, 3.2.0.1, 3.4.2, 3.5.1. https://doi.org/10.1002/9781118625651
  • G. I. Falin, J. G. C. Templeton, Retrial Queues, Chapman & Hall, 1997. https://doi.org/10.1007/978-1-4899-2977-8
  • J. R. Artalejo, Accessible bibliography on retrial queues, Mathematical and Computer Modelling 30 (1999) 1–6. https://doi.org/10.1016/S0895-7177(99)00128-4
  • A. Cobham, Priority assignment in waiting line problems, Journal of the Operations Research Society of America 2 (1954) 70–76. https://doi.org/10.1287/opre.2.1.70
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Markov ChainOperations ResearchProbability+1·Captain: mikedeng1

Fundamentals of Queueing Theory V: Closed Jackson Networks and the Mean-Value RecursionTextbook

Motivation

Networks of queues model systems in which a job visits several service stations in turn: jobs in a computer system alternating between CPU and disks, machines cycling between operation and repair, parts routed through a job shop. In a closed network no job enters or leaves; a fixed population of NNN customers circulates among kkk nodes. Closed networks are the standard model of multiprogrammed computer systems and of machine-repair and finite-source systems, and they are the setting of chapter 4 of Gross, Shortle, Thompson and Harris, Fundamentals of Queueing Theory (4th ed., Wiley 2008, doi:10.1002/9781118625651).

The chapter's results form a short line of computational ideas:

  • Jackson (1957, 1963) showed that open networks of exponential servers with Markovian routing have a product-form steady state; Gordon and Newell (1967) gave the closed-network version, (4.15)–(4.18) of the book.
  • Buzen (1973) gave a convolution recursion for the normalizing constant G(N)G(N)G(N) and for marginal distributions, (4.19)–(4.22).
  • Reiser and Lavenberg (1980) introduced mean-value analysis (MVA), which computes mean queue lengths, waiting times and throughputs population by population without ever forming G(N)G(N)G(N), (4.23)–(4.25); the book presents it following Bruell and Balbo (1980).
  • The book closes the section with a recursion for the full marginal distributions, (4.26), which it proves from the product form (pp.207–209).

This mission formalizes that line, ending at (4.26).

Setting

A closed Jackson network has nodes i=1,…,ki = 1, \dots, ki=1,…,k, each with a single server whose service times are exponential with rate μi>0\mu_i > 0μi​>0. A customer finishing service at node iii moves to node jjj with probability rijr_{ij}rij​; the routing matrix R=(rij)R = (r_{ij})R=(rij​) has nonnegative entries and rows summing to one, and it is irreducible: every node can be reached from every other. The state is nˉ=(n1,…,nk)\bar n = (n_1, \dots, n_k)nˉ=(n1​,…,nk​), the number of customers at each node, with n1+⋯+nk=Nn_1 + \cdots + n_k = Nn1​+⋯+nk​=N; this state space is finite.

The steady-state distribution pnˉp_{\bar n}pnˉ​ is the probability vector on the state space that solves the flow-balance equations (4.14),

∑j=1k∑i=1i≠jkμirij pnˉ;i+j−=∑i=1kμi(1−rii) pnˉ,\sum_{j=1}^{k}\sum_{\substack{i=1\\ i\ne j}}^{k} \mu_i r_{ij}\, p_{\bar n;i^+j^-} = \sum_{i=1}^{k}\mu_i(1-r_{ii})\,p_{\bar n},j=1∑k​i=1i=j​∑k​μi​rij​pnˉ;i+j−​=i=1∑k​μi​(1−rii​)pnˉ​,

where nˉ;i+j−\bar n;i^+j^-nˉ;i+j− has one more customer at iii and one fewer at jjj, and terms with a negative subscript or with μi\mu_iμi​ at an empty node vanish. The traffic equations (4.16) are μiρi=∑jμjrjiρj\mu_i\rho_i = \sum_j \mu_j r_{ji}\rho_jμi​ρi​=∑j​μj​rji​ρj​; they determine ρ=(ρ1,…,ρk)\rho = (\rho_1, \dots, \rho_k)ρ=(ρ1​,…,ρk​) up to a positive factor. The normalizing constant is

G(N)=∑n1+⋯+nk=Nρ1n1⋯ρknk,G(N) = \sum_{n_1+\cdots+n_k=N}\rho_1^{n_1}\cdots\rho_k^{n_k},G(N)=n1​+⋯+nk​=N∑​ρ1n1​​⋯ρknk​​,

and more generally, with fi(n)=ρi n/ai(n)f_i(n) = \rho_i^{\,n}/a_i(n)fi​(n)=ρin​/ai​(n) for cic_ici​-server nodes ((4.13)), G(N)=∑∏ifi(ni)G(N) = \sum \prod_i f_i(n_i)G(N)=∑∏i​fi​(ni​) and Buzen's function gm(n)=∑n1+⋯+nm=n∏i≤mfi(ni)g_m(n) = \sum_{n_1+\cdots+n_m=n}\prod_{i\le m} f_i(n_i)gm​(n)=∑n1​+⋯+nm​=n​∏i≤m​fi​(ni​).

For each population NNN write pi(n,N)=Pr⁡{Ni=n}p_i(n, N) = \Pr\{N_i = n\}pi​(n,N)=Pr{Ni​=n} for the marginal distribution at node iii, Pˉi(n;N)=Pr⁡{Ni≥n}\bar P_i(n; N) = \Pr\{N_i \ge n\}Pˉi​(n;N)=Pr{Ni​≥n}, Li(N)L_i(N)Li​(N) for the mean number at node iii, and

λi(N)=Pr⁡{server busy at node i}⋅μi\lambda_i(N) = \Pr\{\text{server busy at node } i\}\cdot\mu_iλi​(N)=Pr{server busy at node i}⋅μi​

for the throughput of node iii.

Formalization targets

Goal: the marginal recursion (4.26)

For every node iii,

pi(0,0)=1,pi(n,N)=λi(N)μi pi(n−1,N−1)(n,N≥1).p_i(0,0) = 1, \qquad p_i(n, N) = \frac{\lambda_i(N)}{\mu_i}\,p_i(n-1, N-1) \quad (n, N \ge 1).pi​(0,0)=1,pi​(n,N)=μi​λi​(N)​pi​(n−1,N−1)(n,N≥1).

It involves only the steady-state distributions and quantities computed from them; it holds for every irreducible routing matrix and every choice of rates.

Milestones

  1. Product form (4.14)–(4.16). For any positive solution ρ\rhoρ of (4.16), a probability distribution solves (4.14) if and only if pnˉ=G(N)−1ρ1n1⋯ρknkp_{\bar n} = G(N)^{-1}\rho_1^{n_1}\cdots\rho_k^{n_k}pnˉ​=G(N)−1ρ1n1​​⋯ρknk​​.
  2. Buzen's algorithm (4.19)–(4.21). G(N)=gk(N)G(N) = g_k(N)G(N)=gk​(N), gm(n)=∑i=0nfm(i) gm−1(n−i)g_m(n) = \sum_{i=0}^{n} f_m(i)\,g_{m-1}(n-i)gm​(n)=∑i=0n​fm​(i)gm−1​(n−i), g1=f1g_1 = f_1g1​=f1​, gm(0)=1g_m(0) = 1gm​(0)=1.
  3. Marginal at the last node (4.22). pk(n)=fk(n) gk−1(N−n)/G(N)p_k(n) = f_k(n)\,g_{k-1}(N-n)/G(N)pk​(n)=fk​(n)gk−1​(N−n)/G(N) for 0≤n≤N0 \le n \le N0≤n≤N.
  4. Complementary marginal (p.208). Pˉi(ni;N)=ρi niG(N−ni)/G(N)\bar P_i(n_i; N) = \rho_i^{\,n_i}G(N-n_i)/G(N)Pˉi​(ni​;N)=ρini​​G(N−ni​)/G(N).
  5. Mean-value analysis (4.23)–(4.25). Li(0)=0L_i(0) = 0Li​(0)=0; Li(N)=λi(N)Wi(N)L_i(N) = \lambda_i(N)W_i(N)Li​(N)=λi​(N)Wi​(N) with Wi(N)=(1+Li(N−1))/μiW_i(N) = (1 + L_i(N-1))/\mu_iWi​(N)=(1+Li​(N−1))/μi​; and for vvv solving vi=∑jvjrjiv_i = \sum_j v_j r_{ji}vi​=∑j​vj​rji​ with vl=1v_l = 1vl​=1, λl(N)=N/∑iviWi(N)\lambda_l(N) = N/\sum_i v_iW_i(N)λl​(N)=N/∑i​vi​Wi​(N) and λi(N)=λl(N)vi\lambda_i(N) = \lambda_l(N)v_iλi​(N)=λl​(N)vi​.

Significance

The product form reduces a (N+k−1N)\binom{N+k-1}{N}(NN+k−1​)-state Markov chain to the constants G(0),…,G(N)G(0), \dots, G(N)G(0),…,G(N), and Buzen's recursion computes them in O(kN2)O(kN^2)O(kN2) operations. Mean-value analysis goes further and avoids G(N)G(N)G(N), whose magnitude can overflow or underflow for large populations; it is the method used in capacity planning of computer systems. The recursion (4.26) extends MVA from means to full marginal distributions, so a single pass over NNN yields every nodal distribution.

All of these results are classical and proved in the literature; the book proves (4.26) itself. What the mission adds is a machine-checked development of them from the global balance equations: the product form with its uniqueness, the convolution identities, the marginal formulas, and the correctness of the MVA iteration as stated by the book, all over one shared definition layer. A search of the platform on 2026-09-28 found no formal statement of Buzen's algorithm or of MVA. The platform has Kelly's closed migration process theorem (KellyStochasticNetworks.closed_migration_equilibrium), which shows that the unnormalized product form satisfies the equilibrium equations under Kelly's conventions; the normalization, uniqueness and everything downstream of the product form are new here.

Difficulty

The combinatorial identities (Buzen's recursion, the tail marginal) are reindexings of finite sums over compositions of NNN; in Lean the work is in bijections between the state spaces {n1+⋯+nk=N}\{n_1+\cdots+n_k = N\}{n1​+⋯+nk​=N} for different kkk and NNN. The substantive step is uniqueness in the product-form theorem: the global balance equations have a one-dimensional solution space only because the chain on the NNN-customer states is irreducible on the population level, which is a property of the network chain and not of the routing matrix alone. The goal and MVA also need a positive solution of the traffic equations, which is not among the hypotheses and has to come from irreducibility of RRR. The book's own intuitive derivation of MVA via the arrival theorem is not the route the statements require; they are stated in terms of the steady-state distributions alone.

Formalization scope

Nodes are Fin k (book node iii is index i−1i-1i−1); states are n : Fin k → ℕ with ∑ i, n i = N, collected in a Finset, and all sums are finite. A distribution is a real function on Nk\mathbb N^kNk that is nonnegative, vanishes off the NNN-customer states and sums to one there. The balance equations are (4.14) verbatim with the book's boundary convention (p.188), not detailed balance. All results except Buzen's algorithm and (4.22) are for single-server nodes, as in the book; (4.13)'s multiserver factor ai(n)a_i(n)ai​(n) enters only (4.19)–(4.22).

Closed forms instantiated in the statements: the product form G(N)−1∏iρiniG(N)^{-1}\prod_i\rho_i^{n_i}G(N)−1∏i​ρini​​ ((4.15)); G(N)G(N)G(N) as the explicit sum (4.18)/(4.19); ai(n)a_i(n)ai​(n) from (4.13); gmg_mgm​ from (4.20); pk(n)=fk(n)gk−1(N−n)/G(N)p_k(n) = f_k(n)g_{k-1}(N-n)/G(N)pk​(n)=fk​(n)gk−1​(N−n)/G(N) ((4.22)); Pˉi(n;N)=ρinG(N−n)/G(N)\bar P_i(n;N) = \rho_i^nG(N-n)/G(N)Pˉi​(n;N)=ρin​G(N−n)/G(N) (p.208); Wi(N)=(1+Li(N−1))/μiW_i(N) = (1+L_i(N-1))/\mu_iWi​(N)=(1+Li​(N−1))/μi​ ((4.23)); λl(N)=N/∑iviWi(N)\lambda_l(N) = N/\sum_i v_iW_i(N)λl​(N)=N/∑i​vi​Wi​(N) (MVA step (iii)(b)).

Two trivializing formalizations are ruled out: λi(N)\lambda_i(N)λi​(N) in (4.26) and (4.24) is the throughput computed from the steady-state distribution, not a free constant (which would make (4.26) a definition); and gmg_mgm​ is defined by the sum (4.20), so the recursion (4.21) is a theorem rather than rfl. The product-form statement is an equivalence, so it asserts both that the product form is a steady state and that it is the only one.

Needed infrastructure: bijections between compositions of NNN into kkk and k−1k-1k−1 parts, uniqueness of stationary distributions of irreducible finite continuous-time chains (stated directly via the balance equations), and existence of positive solutions of v=vRv = vRv=vR for irreducible stochastic RRR. The last two are reusable beyond this mission. Contributions welcome: proofs of the milestones in any order, and helper lemmas on these three points.

Not formalized: open Jackson networks (4.11) and Burke's theorem (4.5)–(4.6), multiclass networks (§4.2.1), the multiserver recursion (4.27) and cyclic queues (§4.4).

Selected references

  • D. Gross, J. F. Shortle, J. M. Thompson, C. M. Harris, Fundamentals of Queueing Theory, 4th ed., Wiley, 2008, §4.3, pp.195–209. https://doi.org/10.1002/9781118625651
  • J. R. Jackson, "Jobshop-like queueing systems", Management Science 10(1), 1963. https://doi.org/10.1287/mnsc.10.1.131
  • W. J. Gordon, G. F. Newell, "Closed queuing systems with exponential servers", Operations Research 15(2), 1967. https://doi.org/10.1287/opre.15.2.254
  • J. P. Buzen, "Computational algorithms for closed queueing networks with exponential servers", Communications of the ACM 16(9), 1973. https://doi.org/10.1145/362342.362345
  • M. Reiser, S. S. Lavenberg, "Mean-value analysis of closed multichain queuing networks", Journal of the ACM 27(2), 1980. https://doi.org/10.1145/322186.322195
  • S. C. Bruell, G. Balbo, Computational Algorithms for Closed Queueing Networks, North-Holland, 1980.
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Fundamentals of Queueing Theory VI: The Pollaczek–Khintchine Transform for the M/G/1 QueueTextbook

Motivation

The M/G/1 queue is the single-server queue with Poisson arrivals and an arbitrary service-time distribution. It is the first queueing model beyond the birth–death family in which exact formulas survive. It is also the model a practitioner reaches for when service times are measured and visibly not exponential: repair times, transmission times of variable-length packets, machining times. Its central result is the Pollaczek–Khintchine formula, first obtained by Pollaczek (1930) and Khintchine (1932). It expresses the stationary queue in terms of the service distribution, and it shows that the mean wait grows linearly in the squared coefficient of variation of service. That makes variability, and not only load, a measurable driver of congestion.

The textbook treatment followed here is Gross, Shortle, Thompson and Harris, Fundamentals of Queueing Theory, 4th ed. (Wiley 2008), §5.1. It derives the result through Kendall's (1953) imbedded Markov chain of system sizes at departure epochs. It then obtains the transforms of the waiting times and the busy-period functional equation of Takács (1962).

Setting

Customers arrive in a Poisson stream of rate λ>0\lambda > 0λ>0. Service times SSS are independent with distribution BBB, a probability distribution on [0,∞)[0,\infty)[0,∞) with mean E[S]\mathrm E[S]E[S], and the discipline is first-come first-served. The traffic intensity is ρ=λ E[S]\rho = \lambda\,\mathrm E[S]ρ=λE[S].

Let XnX_nXn​ be the number of customers the nnnth departing customer leaves behind. The number of arrivals during one service time equals iii with probability

ki=∫0∞e−λt(λt)ii! dB(t),k_i = \int_0^\infty \frac{e^{-\lambda t}(\lambda t)^i}{i!}\,dB(t),ki​=∫0∞​i!e−λt(λt)i​dB(t),

and (Xn)(X_n)(Xn​) is a Markov chain on {0,1,2,… }\{0,1,2,\dots\}{0,1,2,…} whose transition matrix PPP has first row (k0,k1,k2,… )(k_0,k_1,k_2,\dots)(k0​,k1​,k2​,…) and, for i≥1i \ge 1i≥1, entries pij=kj−i+1p_{ij} = k_{j-i+1}pij​=kj−i+1​ for j≥i−1j \ge i-1j≥i−1 and 000 otherwise. A stationary distribution is a probability vector π\piπ with πP=π\pi P = \piπP=π. Its generating function is Π(z)=∑iπizi\Pi(z) = \sum_i \pi_i z^iΠ(z)=∑i​πi​zi, and that of the arrivals per service is K(z)=∑ikiziK(z) = \sum_i k_i z^iK(z)=∑i​ki​zi, for complex ∣z∣≤1|z| \le 1∣z∣≤1. The Laplace–Stieltjes transform of a distribution FFF on [0,∞)[0,\infty)[0,∞) is F∗(s)=∫0∞e−st dF(t)F^*(s) = \int_0^\infty e^{-st}\,dF(t)F∗(s)=∫0∞​e−stdF(t). In the Lean development these are arrivalProb, transitionMatrix, IsStationaryDist, pgf, utilization and lst in the namespace QueueingFundamentals.MG1.

Formalization targets

Goal: the Pollaczek–Khintchine transform formula (5.15)–(5.16)

If E[S]<∞\mathrm E[S] < \inftyE[S]<∞ and ρ<1\rho < 1ρ<1, the chain has a stationary distribution, and every stationary distribution satisfies π0=1−ρ\pi_0 = 1-\rhoπ0​=1−ρ and

Π(z)=(1−ρ)(1−z)K(z)K(z)−z,∣z∣≤1, z≠1,\Pi(z) = \frac{(1-\rho)(1-z)K(z)}{K(z)-z}, \qquad |z| \le 1,\ z \ne 1,Π(z)=K(z)−z(1−ρ)(1−z)K(z)​,∣z∣≤1, z=1,

with K(z)≠zK(z) \ne zK(z)=z at each such zzz. It leaves the service distribution completely general.

Milestones

  1. The stationary equations (5.12): πi=π0ki+∑j=1i+1πjki−j+1\pi_i = \pi_0 k_i + \sum_{j=1}^{i+1}\pi_j k_{i-j+1}πi​=π0​ki​+∑j=1i+1​πj​ki−j+1​.
  2. The transform (5.14), Π(z)=π0(1−z)K(z)/(K(z)−z)\Pi(z) = \pi_0(1-z)K(z)/(K(z)-z)Π(z)=π0​(1−z)K(z)/(K(z)−z), with π0\pi_0π0​ free and no condition on ρ\rhoρ.
  3. Ergodicity (§5.1.4): a unique stationary distribution exists if and only if ρ<1\rho < 1ρ<1.
  4. The departure-point mean (5.7): L(D)=ρ+(ρ2+λ2σB2)/(2(1−ρ))L^{(D)} = \rho + (\rho^2+\lambda^2\sigma_B^2)/(2(1-\rho))L(D)=ρ+(ρ2+λ2σB2​)/(2(1−ρ)).
  5. K(z)=B∗[λ(1−z)]K(z) = B^*[\lambda(1-z)]K(z)=B∗[λ(1−z)] (5.32).
  6. The system-wait transform (5.29), (5.33): Π(z)=W∗[λ(1−z)]\Pi(z) = W^*[\lambda(1-z)]Π(z)=W∗[λ(1−z)] and W∗(s)=(1−ρ)sB∗(s)/(s−λ[1−B∗(s)])W^*(s) = (1-\rho)sB^*(s)/(s-\lambda[1-B^*(s)])W∗(s)=(1−ρ)sB∗(s)/(s−λ[1−B∗(s)]).
  7. The line-wait transform (5.34): Wq∗(s)=(1−ρ)s/(s−λ[1−B∗(s)])W_q^*(s) = (1-\rho)s/(s-\lambda[1-B^*(s)])Wq∗​(s)=(1−ρ)s/(s−λ[1−B∗(s)]).
  8. The busy-period equation (5.37): G∗(s)=B∗[s+λ−λG∗(s)]G^*(s) = B^*[s+\lambda-\lambda G^*(s)]G∗(s)=B∗[s+λ−λG∗(s)].
  9. The mean busy period: E[X]=1/(μ−λ)\mathrm E[X] = 1/(\mu-\lambda)E[X]=1/(μ−λ) with μ=1/E[S]\mu = 1/\mathrm E[S]μ=1/E[S].

Significance

The transform formula determines the whole stationary departure-point distribution from the service distribution. Its derivatives at z=1z = 1z=1 give every moment of the system size, including the mean-value formula (5.7). Combined with the transform identity (5.32), it gives the waiting-time transforms (5.33)–(5.34). Those in turn give the classical geometric-series representation of the line-wait distribution through the residual service time. The busy-period equation is the starting point for busy-period moments and for the M/G/1 analysis of priority and vacation models later in the book.

All results here are classical and proved in the literature. As far as a search of the platform shows (2026-09-28), none is machine-checked: there is no M/G/1 queue, imbedded departure-point chain, Laplace–Stieltjes transform of a service distribution, or busy-period equation on Prove2Me. Mathlib has Poisson distributions and measure convolution but no generating-function theory for countable Markov chains, no Laplace–Stieltjes transform, and no identity theorem in the form these statements need. The mission produces a checked statement of the Pollaczek–Khintchine formulas that later queueing developments (vacations, priorities, M/G/1-type chains) can build on.

Difficulty

Turning the stationary equations into (5.14) is formal power-series algebra. The difficulties lie elsewhere. First, the formula must hold for complex zzz on the closed disk, which needs the non-vanishing of K(z)−zK(z)-zK(z)−z away from z=1z = 1z=1. That fact fails for ρ>1\rho > 1ρ>1, where KKK has a fixed point inside the disk. Second, (5.15) evaluates π0\pi_0π0​ from Π(1)=1\Pi(1) = 1Π(1)=1 by a limit at the point where the formula is 0/00/00/0, and this uses K′(1)=ρK'(1) = \rhoK′(1)=ρ, an interchange of sum and integral. Third, the existence half of the goal requires positive recurrence of a chain with unbounded jumps. The book obtains it from Foster's criterion, which is not in Mathlib. Fourth, the waiting-time and busy-period transforms are stated for all real s>0s > 0s>0, while the generating-function route reaches only s=λ(1−z)∈(0,2λ]s = \lambda(1-z) \in (0, 2\lambda]s=λ(1−z)∈(0,2λ]. Extending the identity requires either analyticity arguments or a direct derivation. A formal proof of (5.14) alone does not touch any of these.

Formalization scope

The service distribution is a Measure ℝ with IsProbabilityMeasure B and B (Set.Iio 0) = 0; no density is assumed. The arrival rate is lam : ℝ with 0 < lam. Stationarity is IsStationaryDist P π: nonnegative entries, HasSum π 1, and HasSum (fun i => π i * P i j) (π j) for every j. That is global balance on ℕ, as the book writes it. Generating functions take a complex argument with ‖z‖ ≤ 1; transforms take a complex argument, and the waiting-time and busy-period statements use real s. The mean and variance of B are Bochner integrals, and every statement that uses them assumes Integrable. The mean busy period assumes 0 < E[S], so that μ=1/E[S]\mu = 1/\mathrm E[S]μ=1/E[S] is the book's service rate.

Closed forms carried by the statements: π0=1−ρ\pi_0 = 1-\rhoπ0​=1−ρ (5.15); (1−ρ)(1−z)K(z)/(K(z)−z)(1-\rho)(1-z)K(z)/(K(z)-z)(1−ρ)(1−z)K(z)/(K(z)−z) (5.16); π0(1−z)K(z)/(K(z)−z)\pi_0(1-z)K(z)/(K(z)-z)π0​(1−z)K(z)/(K(z)−z) (5.14); ρ+(ρ2+λ2σB2)/(2(1−ρ))\rho + (\rho^2+\lambda^2\sigma_B^2)/(2(1-\rho))ρ+(ρ2+λ2σB2​)/(2(1−ρ)) (5.7); B∗[λ(1−z)]B^*[\lambda(1-z)]B∗[λ(1−z)] (5.32); (1−ρ)sB∗(s)/(s−λ[1−B∗(s)])(1-\rho)sB^*(s)/(s-\lambda[1-B^*(s)])(1−ρ)sB∗(s)/(s−λ[1−B∗(s)]) (5.33); (1−ρ)s/(s−λ[1−B∗(s)])(1-\rho)s/(s-\lambda[1-B^*(s)])(1−ρ)s/(s−λ[1−B∗(s)]) (5.34); B∗[s+λ−λG∗(s)]B^*[s+\lambda-\lambda G^*(s)]B∗[s+λ−λG∗(s)] (5.37); 1/(μ−λ)1/(\mu-\lambda)1/(μ−λ) for the mean busy period.

The waiting-time distribution WWW enters through the book's FCFS relation πn=1n!∫(λt)ne−λt dW(t)\pi_n = \frac1{n!}\int(\lambda t)^n e^{-\lambda t}\,dW(t)πn​=n!1​∫(λt)ne−λtdW(t), and WqW_qWq​ through W=Wq∗BW = W_q * BW=Wq​∗B; both are hypotheses, as in the book. The busy-period distribution GGG enters through the equation (5.36) in CDF form, with nnn-fold convolutions built from Mathlib's Measure.conv.

The goal is not the algebraic consequence of (5.12) for an arbitrary sequence: π\piπ must be a probability vector, π0\pi_0π0​ is determined as 1−ρ1-\rho1−ρ, and the existence of a stationary distribution is part of the conclusion, so the statement cannot hold vacuously. The departure-point/time-average equality (§5.1.3, via PASTA) is not formalized.

Useful infrastructure, reusable beyond this mission: generating functions of stationary distributions on ℕ, Poisson mixtures, Laplace–Stieltjes transforms of measures on [0,∞)[0,\infty)[0,∞), and a Foster-type drift criterion for countable chains. Contributions proving any milestone, or those tools, are welcome.

Selected references

  • D. Gross, J. F. Shortle, J. M. Thompson, C. M. Harris, Fundamentals of Queueing Theory, 4th ed., Wiley, 2008, §5.1. https://doi.org/10.1002/9781118625651
  • D. G. Kendall, Stochastic processes occurring in the theory of queues and their analysis by the method of the imbedded Markov chain, Annals of Mathematical Statistics 24 (1953) 338–354. https://doi.org/10.1214/aoms/1177728975
  • F. G. Foster, On the stochastic matrices associated with certain queuing processes, Annals of Mathematical Statistics 24 (1953) 355–360. https://doi.org/10.1214/aoms/1177728976
  • L. Takács, Introduction to the Theory of Queues, Oxford University Press, 1962.
  • F. Pollaczek, Über eine Aufgabe der Wahrscheinlichkeitstheorie, Mathematische Zeitschrift 32 (1930) 64–100. https://doi.org/10.1007/BF01194620
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Fundamentals of Queueing Theory VII: The Geometric Arrival-Point Law of the G/M/1 QueueTextbook

Motivation

Most queueing models with a closed-form answer assume Poisson arrivals. In practice the times between arrivals are often far from exponential: scheduled appointments, batch releases from an upstream process, or arrivals timed by a machine cycle. The G/M/1 queue keeps the service side exponential and makes no assumption about the arrival stream beyond independent, identically distributed interarrival times. It is the standard counterpart of the M/G/1 queue, and its solution is the one used in teaching and in practice whenever the input is not Poisson (Gross, Shortle, Thompson & Harris, Fundamentals of Queueing Theory, 4th ed., Wiley 2008, §5.3.1, DOI 10.1002/9781118625651).

The answer has an unusually clean form. The number of customers that an arriving customer finds in the system is geometric, exactly as in the M/M/1 queue, with the traffic intensity ρ\rhoρ replaced by a number r0r_0r0​ that depends on the whole interarrival distribution through a single scalar equation. This mission is the seventh of a series formalizing the book chapter by chapter; it covers the G/M/1 half of §5.3 (printed pp.259–263).

Setting

Customers arrive at a single server. The interarrival times are independent with common law AAA, a probability distribution on [0,∞)[0,\infty)[0,∞) with CDF A(t)A(t)A(t) and finite mean E[T]=1/λE[T] = 1/\lambdaE[T]=1/λ, λ>0\lambda > 0λ>0. Service times are independent exponential random variables with rate μ>0\mu > 0μ>0, and the discipline is first come, first served.

Let XnX_nXn​ be the number of customers in the system just before the nnnth arrival. Between two arrivals the server completes a Poisson number of services (truncated by the number present), so {Xn}\{X_n\}{Xn​} is a Markov chain on {0,1,2,… }\{0,1,2,\dots\}{0,1,2,…}. Its transition probabilities are built from

bk=∫0∞e−μt(μt)kk! dA(t)(k≥0),b_k = \int_0^\infty \frac{e^{-\mu t}(\mu t)^k}{k!}\,dA(t) \qquad (k \ge 0),bk​=∫0∞​k!e−μt(μt)k​dA(t)(k≥0),

the probability of exactly kkk completions during one interarrival time (Eq. (5.50)): pi0=1−∑k=0ibkp_{i0} = 1 - \sum_{k=0}^{i} b_kpi0​=1−∑k=0i​bk​, pij=bi+1−jp_{ij} = b_{i+1-j}pij​=bi+1−j​ for 1≤j≤i+11 \le j \le i+11≤j≤i+1, and pij=0p_{ij} = 0pij​=0 otherwise (Eq. (5.51)). A stationary arrival-point distribution is a probability vector q={qn}q = \{q_n\}q={qn​} with qP=qqP = qqP=q and qe=1qe = 1qe=1 (Eq. (5.52)); qnq_nqn​ is the long-run probability that an arrival finds nnn customers present.

The characteristic equation of the chain is

z=β(z),β(z)=∑n≥0bnzn,z = \beta(z), \qquad \beta(z) = \sum_{n \ge 0} b_n z^n ,z=β(z),β(z)=n≥0∑​bn​zn,

where β\betaβ is the probability generating function of {bn}\{b_n\}{bn​} (Eq. (5.55)). Equivalently z=A∗[μ(1−z)]z = A^*[\mu(1-z)]z=A∗[μ(1−z)] (Eq. (5.56)), where A∗(s)=∫0∞e−sx dA(x)A^*(s) = \int_0^\infty e^{-sx}\,dA(x)A∗(s)=∫0∞​e−sxdA(x) is the Laplace–Stieltjes transform of the interarrival law. The traffic intensity is ρ=λ/μ\rho = \lambda/\muρ=λ/μ.

Formalization targets

Goal: Eq. (5.60), the geometric arrival-point law

If ρ=λ/μ<1\rho = \lambda/\mu < 1ρ=λ/μ<1, there is a number r0r_0r0​ with 0<r0<10 < r_0 < 10<r0​<1 and r0=β(r0)r_0 = \beta(r_0)r0​=β(r0​), it is the only complex root of z=β(z)z = \beta(z)z=β(z) in the open unit disk, and

qn=(1−r0) r0 n(n≥0)q_n = (1 - r_0)\, r_0^{\,n} \qquad (n \ge 0)qn​=(1−r0​)r0n​(n≥0)

is a stationary arrival-point distribution and the only one. The root is part of the conclusion, not an assumption.

Milestones

  1. Eqs. (5.51)–(5.53): for a probability vector qqq, qP=qqP = qqP=q is equivalent to qi=∑k≥0qi+k−1bkq_i = \sum_{k\ge0} q_{i+k-1}b_kqi​=∑k≥0​qi+k−1​bk​ (i≥1i \ge 1i≥1) and q0=∑j≥0qj(1−∑k=0jbk)q_0 = \sum_{j\ge0} q_j\bigl(1 - \sum_{k=0}^{j} b_k\bigr)q0​=∑j≥0​qj​(1−∑k=0j​bk​).
  2. p.261: 0<b0<10 < b_0 < 10<b0​<1, bn>0b_n > 0bn​>0 for all nnn, β(1)=1\beta(1) = 1β(1)=1, and β′(1)=∑nnbn=μ/λ\beta'(1) = \sum_n n b_n = \mu/\lambdaβ′(1)=∑n​nbn​=μ/λ.
  3. Eq. (5.56): β(z)=A∗[μ(1−z)]\beta(z) = A^*[\mu(1-z)]β(z)=A∗[μ(1−z)] for ∣z∣≤1|z| \le 1∣z∣≤1.
  4. Eq. (5.58), Figure 5.2: z=β(z)z = \beta(z)z=β(z) has at most one root in (0,1)(0,1)(0,1), and one exists if and only if λ/μ<1\lambda/\mu < 1λ/μ<1.
  5. p.262: when λ/μ<1\lambda/\mu < 1λ/μ<1, z=β(z)z = \beta(z)z=β(z) has exactly one root with ∣z∣<1|z| < 1∣z∣<1.
  6. Eq. (5.59): successive substitution z(k+1)=β(z(k))z^{(k+1)} = \beta(z^{(k)})z(k+1)=β(z(k)) from any 0<z(0)<10 < z^{(0)} < 10<z(0)<1 converges to r0r_0r0​.
  7. Eq. (5.61): L(A)=r0/(1−r0)L^{(A)} = r_0/(1-r_0)L(A)=r0​/(1−r0​) and Lq(A)=r02/(1−r0)L_q^{(A)} = r_0^2/(1-r_0)Lq(A)​=r02​/(1−r0​).
  8. Eq. (5.62): Wq(t)=1−r0e−μ(1−r0)tW_q(t) = 1 - r_0 e^{-\mu(1-r_0)t}Wq​(t)=1−r0​e−μ(1−r0​)t and W(t)=1−e−μ(1−r0)tW(t) = 1 - e^{-\mu(1-r_0)t}W(t)=1−e−μ(1−r0​)t for t≥0t \ge 0t≥0.
  9. Eq. (5.63): Wq=r0/(μ(1−r0))W_q = r_0/(\mu(1-r_0))Wq​=r0​/(μ(1−r0​)) and W=1/(μ(1−r0))W = 1/(\mu(1-r_0))W=1/(μ(1−r0​)).

Significance

The result. Equation (5.60) reduces the analysis of a queue with arbitrary renewal input to one scalar root. Every arrival-point performance measure of the M/M/1 queue then carries over with ρ\rhoρ replaced by r0r_0r0​: the mean number found by an arrival, the mean queue found by an arrival, and the full distributions of line delay and system time seen by arrivals (Eqs. (5.61)–(5.63)). The same root drives the multiserver G/M/c analysis later in §5.3 and the relation between arrival-point and time-average probabilities in §6.3. The result also illustrates a point the book stresses: qnq_nqn​ is the distribution seen by arrivals, and it equals the time-average distribution pnp_npn​ only when the input is Poisson.

Formalizing it. The mathematics is classical (the embedded-chain method goes back to Kendall, 1953) and fully proved in the textbook literature; nothing here is open. To our knowledge none of it has a machine-checked proof: the platform had no G/M/1, embedded-chain, or Rouché-type statement when this mission was drafted. The work is to formalize the known argument, which touches analytic facts about power series with nonnegative coefficients, a mixture-of-Poisson computation, a counting of roots in the unit disk, and the uniqueness of the stationary law of an irreducible countable chain.

Difficulty

Locating a real root in (0,1)(0,1)(0,1) is a one-variable question. The hard step is excluding every other complex root inside the unit disk: a real-variable argument says nothing about complex roots, and the book's route relies on Rouché's theorem, which Mathlib does not have. A second point is uniqueness of the stationary vector: showing that the geometric vector solves qP=qqP = qqP=q does not show that no other probability vector does, and the goal asserts both. Computing ∑nnbn=μ/λ\sum_n n b_n = \mu/\lambda∑n​nbn​=μ/λ requires interchanging a sum with the integral against AAA, which is where the finite mean of the interarrival law enters.

Formalization scope

The interarrival law is a measure A : Measure ℝ with IsProbabilityMeasure A, A (Set.Iio 0) = 0, integrable identity, and ∫ x ∂A = 1/λ (the structure IsInterarrivalLaw). Every theorem also assumes λ>0\lambda > 0λ>0 and μ>0\mu > 0μ>0. The integrals defining bkb_kbk​ and A∗A^*A∗ are over [0,∞)[0,\infty)[0,∞), closed at 000. The generating function β\betaβ takes complex arguments; real roots are written with the real-to-complex coercion. A stationary vector is a function q : ℕ → ℝ with qn≥0q_n \ge 0qn​≥0, HasSum q 1, and HasSum (fun i => q i * p i j) (q j) for every jjj.

The explicit closed forms the statements carry are: the transition matrix (5.51); the equations (5.53); β(z)=A∗[μ(1−z)]\beta(z) = A^*[\mu(1-z)]β(z)=A∗[μ(1−z)] (5.56); β′(1)=μ/λ\beta'(1) = \mu/\lambdaβ′(1)=μ/λ; qn=(1−r0)r0nq_n = (1-r_0)r_0^nqn​=(1−r0​)r0n​ (5.60); r0/(1−r0)r_0/(1-r_0)r0​/(1−r0​) and r02/(1−r0)r_0^2/(1-r_0)r02​/(1−r0​) (5.61); 1−r0e−μ(1−r0)t1 - r_0e^{-\mu(1-r_0)t}1−r0​e−μ(1−r0​)t and 1−e−μ(1−r0)t1 - e^{-\mu(1-r_0)t}1−e−μ(1−r0​)t (5.62); r0/(μ(1−r0))r_0/(\mu(1-r_0))r0​/(μ(1−r0​)) and 1/(μ(1−r0))1/(\mu(1-r_0))1/(μ(1−r0​)) (5.63). The waiting-time CDFs are defined as in §2.2.5 of the book: Wq(t)=q0+∑n≥1qnPr⁡{n completions in≤t}W_q(t) = q_0 + \sum_{n\ge1} q_n \Pr\{n \text{ completions in} \le t\}Wq​(t)=q0​+∑n≥1​qn​Pr{n completions in≤t} with the Erlang type-nnn CDF, and W(t)W(t)W(t) likewise with n+1n+1n+1 completions. The means in (5.63) are ∫0∞[1−Wq(t)] dt\int_0^\infty [1 - W_q(t)]\,dt∫0∞​[1−Wq​(t)]dt and ∫0∞[1−W(t)] dt\int_0^\infty [1 - W(t)]\,dt∫0∞​[1−W(t)]dt.

A trivializing formalization would take "r0∈(0,1)r_0 \in (0,1)r0​∈(0,1) solves z=β(z)z = \beta(z)z=β(z)" as a hypothesis of the goal, which turns (5.60) into a geometric-series check; here existence, location and uniqueness of the root, and uniqueness of the stationary vector, are all conclusions.

Out of scope for this mission: the M/G/c and M/G/∞ results of §5.2 and the multiserver G/M/c analysis of §5.3.2. Reusable pieces include a Rouché-type or fixed-point counting lemma for power series with nonnegative coefficients summing to one, and the uniqueness of stationary laws for irreducible chains on N\mathbb NN. Contributions of either kind are welcome.

Selected references

  • D. Gross, J. F. Shortle, J. M. Thompson, C. M. Harris, Fundamentals of Queueing Theory, 4th ed., Wiley, 2008, §5.3.1, pp.259–263. https://doi.org/10.1002/9781118625651
  • D. G. Kendall, "Stochastic processes occurring in the theory of queues and their analysis by the method of the imbedded Markov chain", Annals of Mathematical Statistics 24(3), 1953, 338–354. https://doi.org/10.1214/aoms/1177728975
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Fundamentals of Queueing Theory VIII: Lindley's Integral Equation for the G/G/1 QueueTextbook

Why the G/G/1 queue

The single-server queue with general interarrival times and general service times, written G/G/1 in Kendall's notation, is the model left when every distributional assumption is removed from the classical single-server queue. Customers arrive one at a time, wait in line in first-come, first-served order, and are served one at a time. Almost nothing about it can be computed in closed form. What survives is a recursion for the waiting times of successive customers and the integral equation of its steady state, due to Lindley (Lindley, 1952). Every exact and approximate treatment of the G/G/1 waiting time, including the bounds of the next chapter of the book, starts from that equation.

This mission is the eighth of a series formalizing Gross, Shortle, Thompson and Harris, Fundamentals of Queueing Theory (4th ed., Wiley 2008, DOI 10.1002/9781118625651). It covers Chapter 6, "General Models and Theoretical Topics". The chapter also treats the G/E_k/1 characteristic equation (§6.1), the M/D/c queue (§6.3) and maximum-likelihood estimation for M/M/1 (§6.7), which appear here as further milestones.

Timeline. Lindley (1952) derived the recursion and the integral equation and showed that a limiting waiting-time distribution exists when the mean service time is smaller than the mean interarrival time. Loynes (1962) gave the stationary solution as a supremum over the past of a random walk, for stationary rather than independent inputs. Clarke (1957) derived the maximum-likelihood estimators for M/M/1, and Crommelin (1932) the M/D/c generating function. Chaudhry, Harris and Marchal (1990) located the roots of the G/E_k/1 characteristic equation.

Setting

The interarrival times T(n)T^{(n)}T(n) are independent with common distribution AAA, the service times S(n)S^{(n)}S(n) are independent with common distribution BBB, and the two sequences are independent. Both AAA and BBB are lifetime laws: probability distributions on [0,∞)[0,\infty)[0,∞). The means are E[T]=1/λ\mathrm E[T]=1/\lambdaE[T]=1/λ and E[S]=1/μ\mathrm E[S]=1/\muE[S]=1/μ, and the traffic intensity is ρ=λ/μ=E[S]/E[T]\rho=\lambda/\mu=\mathrm E[S]/\mathrm E[T]ρ=λ/μ=E[S]/E[T].

The line delay Wq(n)W_q^{(n)}Wq(n)​ of the nnnth customer satisfies Lindley's recursion

Wq(n+1)=max⁡(0,  Wq(n)+S(n)−T(n)).W_q^{(n+1)}=\max\bigl(0,\;W_q^{(n)}+S^{(n)}-T^{(n)}\bigr).Wq(n+1)​=max(0,Wq(n)​+S(n)−T(n)).

Write UUU for the distribution of S−TS-TS−T with S∼BS\sim BS∼B and T∼AT\sim AT∼A independent. Since Wq(n)W_q^{(n)}Wq(n)​ is independent of (S(n),T(n))(S^{(n)},T^{(n)})(S(n),T(n)), one step of the recursion sends the distribution ν\nuν of Wq(n)W_q^{(n)}Wq(n)​ to the distribution of max⁡(0,W+U)\max(0,W+U)max(0,W+U) with W∼νW\sim\nuW∼ν independent of UUU. A stationary delay distribution is a probability distribution ν\nuν that this step maps to itself; its CDF is Wq(t)=ν((−∞,t])W_q(t)=\nu((-\infty,t])Wq​(t)=ν((−∞,t]).

Formalization targets

Goal: Lindley's equation (6.8)

If E[T]\mathrm E[T]E[T] and E[S]\mathrm E[S]E[S] are finite and ρ<1\rho<1ρ<1, then a stationary delay distribution exists, and the CDF of every stationary delay distribution satisfies

Wq(t)={∫−∞tWq(t−x) dU(x)(0≤t<∞),0(t<0),U(x)=∫max⁡(0,x)∞B(y) dA(y−x).W_q(t)=\begin{cases}\displaystyle\int_{-\infty}^{t}W_q(t-x)\,dU(x) & (0\le t<\infty),\\ 0 & (t<0),\end{cases} \qquad U(x)=\int_{\max(0,x)}^{\infty}B(y)\,dA(y-x).Wq​(t)=⎩⎨⎧​∫−∞t​Wq​(t−x)dU(x)0​(0≤t<∞),(t<0),​U(x)=∫max(0,x)∞​B(y)dA(y−x).

The goal consists of the existence statement and the equation together. The equation alone is close to unfolding one step of the recursion. Existence is what ties it to a queue in steady state.

Milestones

  • (6.9), the CDF of U=S−TU=S-TU=S−T as a convolution of BBB and AAA.
  • The one-step convolution (p.285): Wq(n+1)(t)=∫−∞tWq(n)(t−x) dU(x)W_q^{(n+1)}(t)=\int_{-\infty}^{t}W_q^{(n)}(t-x)\,dU(x)Wq(n+1)​(t)=∫−∞t​Wq(n)​(t−x)dU(x) for t≥0t\ge0t≥0.
  • (6.10)–(6.12), the Wiener–Hopf form: Wq−(t)+Wq(t)=∫−∞tWq(t−x) dU(x)W_q^-(t)+W_q(t)=\int_{-\infty}^t W_q(t-x)\,dU(x)Wq−​(t)+Wq​(t)=∫−∞t​Wq​(t−x)dU(x) for all ttt, and Wˉq(s)=Wˉq−(s)/(A∗(−s)B∗(s)−1)\bar W_q(s)=\bar W_q^-(s)/(A^*(-s)B^*(s)-1)Wˉq​(s)=Wˉq−​(s)/(A∗(−s)B∗(s)−1) for two-sided Laplace transforms.
  • The G/E_k/1 root result (p.278): the characteristic equation zk=A∗[kμ(1−z)]z^k=A^*[k\mu(1-z)]zk=A∗[kμ(1−z)] has exactly one root in (0,1)(0,1)(0,1), one in (−1,0)(-1,0)(−1,0) exactly when kkk is even, and, when A∗=[A1∗]kA^*=[A_1^*]^kA∗=[A1∗​]k, exactly kkk distinct roots in the open unit disk.
  • (6.18)–(6.20), the M/D/c generating function and p0p_0p0​ in terms of the roots of zc=e−λ(1−z)z^c=e^{-\lambda(1-z)}zc=e−λ(1−z).
  • (6.33), the maximum-likelihood estimators λ^=na/t\hat\lambda=n_a/tλ^=na​/t, μ^=nc/tb\hat\mu=n_c/t_bμ^​=nc​/tb​ for M/M/1.

Significance

Lindley's equation characterizes the stationary G/G/1 waiting time without any distributional assumption. The M/M/1, M/G/1 and G/M/1 waiting-time distributions of earlier chapters are its special cases. The transform relation (6.12) reduces the G/G/1 delay to a factorization problem for A∗(−s)B∗(s)−1A^*(-s)B^*(s)-1A∗(−s)B∗(s)−1. The recursion and the equation are the starting point of Kingman's bound, of heavy-traffic approximations and of simulation of single-server systems.

All of these results are classical and proved. As far as a search of the platform shows, none of them is formalized. The platform's forward-coupling mission proves convergence to a stationary workload of a continuous-time queue that it assumes to exist. It proves neither the existence of a stationary law of Lindley's discrete recursion nor Lindley's equation. The mission therefore produces a machine-checked account of the G/G/1 recursion on distributions, a Loynes-type existence theorem for it, and the Wiener–Hopf transform identity. Its definitions (lifetime laws, the law of S−TS-TS−T, the law map of the recursion, two-sided transforms) are reusable for Kingman's bound in the next mission of the series.

Difficulty

The obvious route to existence is to iterate the recursion from Wq(0)=0W_q^{(0)}=0Wq(0)​=0 and take a limit. The distributions of Wq(n)W_q^{(n)}Wq(n)​ from zero increase stochastically, but a limit of CDFs need not be a probability distribution: mass can escape to infinity, and it does when ρ>1\rho>1ρ>1. Ruling this out under ρ<1\rho<1ρ<1 is the whole content of the existence half. It is a statement about the entire past of the input sequences, not about one step of the recursion, and the book asserts it without argument ("In the steady state (ρ<1\rho<1ρ<1) …", p.285).

The transform identity (6.12) needs the right strip of convergence, which the book does not state. A∗(−s)A^*(-s)A∗(−s) is finite only where the interarrival time has an exponential moment.

Formalization scope

Distributions are Mathlib measures on R\mathbb RR. AAA and BBB are probability measures with no mass on (−∞,0)(-\infty,0)(−∞,0), with integrable identity where means are used. ρ<1\rho<1ρ<1 is stated as E[S]/E[T]<1\mathrm E[S]/\mathrm E[T]<1E[S]/E[T]<1 with E[T]>0\mathrm E[T]>0E[T]>0. Independence is encoded by product measures: UUU is the image of B⊗AB\otimes AB⊗A under (s,t)↦s−t(s,t)\mapsto s-t(s,t)↦s−t, and one step of the recursion is the image of ν⊗U\nu\otimes Uν⊗U under (w,u)↦max⁡(0,w+u)(w,u)\mapsto\max(0,w+u)(w,u)↦max(0,w+u). Stieltjes integrals over (−∞,t](-\infty,t](−∞,t] are Lebesgue integrals over the closed half-line, so the atom Wq(0)=q0W_q(0)=q_0Wq​(0)=q0​ is counted. Transforms take complex arguments.

The closed forms carried by the statements are the following.

  • (6.8), in both of the book's forms, ∫−∞tWq(t−x) dU(x)\int_{-\infty}^t W_q(t-x)\,dU(x)∫−∞t​Wq​(t−x)dU(x) and −∫0∞Wq(y) dU(t−y)-\int_0^\infty W_q(y)\,dU(t-y)−∫0∞​Wq​(y)dU(t−y).
  • (6.9) as an integral against the law of T+xT+xT+x.
  • U∗(s)=A∗(−s)B∗(s)U^*(s)=A^*(-s)B^*(s)U∗(s)=A∗(−s)B∗(s) and (6.12), for 0<Re⁡s0<\operatorname{Re}s0<Res with ∫e(Re⁡s)x dA(x)<∞\int e^{(\operatorname{Re}s)x}\,dA(x)<\infty∫e(Res)xdA(x)<∞. The division is stated only where A∗(−s)B∗(s)≠1A^*(-s)B^*(s)\ne1A∗(−s)B∗(s)=1.
  • (6.18) and (6.19) with the denominator 1−zceλ(1−z)1-z^ce^{\lambda(1-z)}1−zceλ(1−z) cleared on ∣z∣≤1|z|\le1∣z∣≤1, and (6.20) for c≥2c\ge2c≥2. The roots z1,…,zc−1z_1,\dots,z_{c-1}z1​,…,zc−1​ are hypotheses: distinct, ≠1\ne1=1, and exhausting the roots in the closed disk.
  • (6.33) as the unique maximizer of −λt−μtb+naln⁡λ+ncln⁡μ-\lambda t-\mu t_b+n_a\ln\lambda+n_c\ln\mu−λt−μtb​+na​lnλ+nc​lnμ over λ,μ>0\lambda,\mu>0λ,μ>0.

A stationary delay distribution is a fixed point of the law map of the recursion, not an arbitrary CDF assumed to satisfy (6.8). A statement of (6.8) for "any CDF with Wq=Wq∗UW_q=W_q*UWq​=Wq​∗U on [0,∞)[0,\infty)[0,∞)" would assume its own conclusion, and is excluded. The statement for M/D/c includes existence of a steady state under λ<c\lambda<cλ<c as well as the formula for every steady state.

Not formalized: §6.1.1–6.1.2 (G/PH_k/1, quasi-birth–death processes), §6.4 (semi-Markov processes, whose limit theorems the book quotes without hypotheses), §6.5 (random-order and last-come service, series representations), §6.6 (design and control), and the rest of §6.7.

Contributions are welcome on the random-walk representation of the recursion, on the existence theorem under ρ<1\rho<1ρ<1, and on the transform identities. The first two are reusable for any single-server or storage model driven by a reflected random walk.

Selected references

  • D. Gross, J. F. Shortle, J. M. Thompson, C. M. Harris, Fundamentals of Queueing Theory, 4th ed., Wiley, 2008. https://doi.org/10.1002/9781118625651
  • D. V. Lindley, "The theory of queues with a single server", Mathematical Proceedings of the Cambridge Philosophical Society 48(2), 1952. https://doi.org/10.1017/S0305004100027638
  • R. M. Loynes, "The stability of a queue with non-independent inter-arrival and service times", Mathematical Proceedings of the Cambridge Philosophical Society 58(3), 1962. https://doi.org/10.1017/S0305004100036094
  • W. Feller, An Introduction to Probability Theory and Its Applications, Vol. II, 2nd ed., Wiley, 1971.
  • A. B. Clarke, "Maximum likelihood estimates in a simple queue", Annals of Mathematical Statistics 28(4), 1957. https://doi.org/10.1214/aoms/1177706796
  • M. L. Chaudhry, C. M. Harris, W. G. Marchal, "Robustness of rootfinding in single-server queueing models", ORSA Journal on Computing 2(3), 1990. https://doi.org/10.1287/ijoc.2.3.273
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Dynamic Scheduling of a System with Two Parallel Servers in Heavy Traffic with Resource Pooling: The Threshold Policy Is Asymptotically OptimalResearch Paper

Motivation

Many service systems route several classes of work to servers with overlapping skills: call centers with cross-trained agents, manufacturing cells with flexible machines, computing clusters with heterogeneous processors. Choosing which server works on which class at each moment is a dynamic scheduling problem. Exact optimal policies are out of reach except in toy cases, so heavy-traffic theory replaces the queueing system by a Brownian control problem, solves that limit problem, and then asks for a policy in the original system whose performance converges to the Brownian optimum. This programme was proposed by Harrison (Harrison 1988), and the parallel server system studied here is the example Harrison used (Harrison, Ann. Appl. Probab. 1998) to show that the greedy static priority rule can be very inefficient.

Bell and Williams (2001) gave the first proof of asymptotic optimality of a continuous-review policy for this system, with renewal arrivals and general service times. Harrison (1998) had treated Poisson arrivals and deterministic service times with a discrete-review policy and a pathwise criterion. Harrison and López (Queueing Systems, 1999) identified the complete resource pooling condition for general parallel server systems. The threshold policy and the proof method of Bell and Williams were later extended to multiserver systems (Bell and Williams, Electron. J. Probab., 2005).

Setting

There are two job classes and two servers. Server 1 serves class 1 (activity 1); server 2 serves class 1 (activity 2) and class 2 (activity 3). A sequence of such systems is indexed by r→∞r\to\inftyr→∞. On a probability space, i.i.d. sequences uˇk(i)\check u_k(i)uˇk​(i) (k=1,2k=1,2k=1,2) and vˇj(i)\check v_j(i)vˇj​(i) (j=1,2,3j=1,2,3j=1,2,3), i≥1i\ge1i≥1, are fixed: strictly positive, mutually independent, with mean one and finite variances αk2,βj2\alpha_k^2,\beta_j^2αk2​,βj2​. In system rrr the interarrival times are ukr(i)=uˇk(i)/λkru_k^r(i)=\check u_k(i)/\lambda_k^rukr​(i)=uˇk​(i)/λkr​ and the service times are vjr(i)=vˇj(i)/μjrv_j^r(i)=\check v_j(i)/\mu_j^rvjr​(i)=vˇj​(i)/μjr​. The renewal processes Akr(t)A_k^r(t)Akr​(t) and Sjr(t)S_j^r(t)Sjr​(t) count arrivals and potential service completions.

A scheduling control policy is an allocation T=(T1,T2,T3)T=(T_1,T_2,T_3)T=(T1​,T2​,T3​), where Tj(t)T_j(t)Tj​(t) is the time devoted to activity jjj in [0,t][0,t][0,t]. Each Tj(t)T_j(t)Tj​(t) is a random variable, each TjT_jTj​ is continuous and nondecreasing from 000, and so are the idle times I1=t−T1I_1=t-T_1I1​=t−T1​ and I2=t−T2−T3I_2=t-T_2-T_3I2​=t−T2​−T3​. The queue lengths

Q1(t)=A1(t)−S1(T1(t))−S2(T2(t)),Q2(t)=A2(t)−S3(T3(t))Q_1(t)=A_1(t)-S_1(T_1(t))-S_2(T_2(t)),\qquad Q_2(t)=A_2(t)-S_3(T_3(t))Q1​(t)=A1​(t)−S1​(T1​(t))−S2​(T2​(t)),Q2​(t)=A2​(t)−S3​(T3​(t))

must be nonnegative. Policies may anticipate the future. The rates satisfy Assumption 3.1: λ1>μ1\lambda_1>\mu_1λ1​>μ1​, 1−(λ1−μ1)/μ2=λ2/μ31-(\lambda_1-\mu_1)/\mu_2=\lambda_2/\mu_31−(λ1​−μ1​)/μ2​=λ2​/μ3​, and the rates converge at rate 1/r1/r1/r to limits with second-order parameters θ1,θ2\theta_1,\theta_2θ1​,θ2​. Assumption 3.2 is h1μ2≥h2μ3h_1\mu_2\ge h_2\mu_3h1​μ2​≥h2​μ3​, and Assumption 3.3 gives finite exponential moments near 000. With Q^r(t)=r−1Qr(r2t)\hat Q^r(t)=r^{-1}Q^r(r^2t)Q^​r(t)=r−1Qr(r2t) the cost is

J^r(Tr)=E(∫0∞e−γt h⋅Q^r(t) dt).\hat J^r(T^r)=\mathbf E\Big(\int_0^\infty e^{-\gamma t}\,h\cdot\hat Q^r(t)\,dt\Big).J^r(Tr)=E(∫0∞​e−γth⋅Q^​r(t)dt).

The threshold policy with Lr=[clog⁡r]L^r=[c\log r]Lr=[clogr] works as follows. Server 1 works whenever it has a class 1 job available. Server 2 serves class 1 with preemptive-resume priority when more than LrL^rLr class 1 jobs are present, and otherwise serves class 2. The Brownian benchmark is built from a two-dimensional Brownian motion X~\tilde XX~ with drift θ\thetaθ and diagonal covariance, from y=(1,μ2/μ3)y=(1,\mu_2/\mu_3)y=(1,μ2​/μ3​), and from the reflected process W~∗=y⋅X~+V~∗\tilde W^*=y\cdot\tilde X+\tilde V^*W~∗=y⋅X~+V~∗ with V~∗(t)=−inf⁡s≤ty⋅X~(s)\tilde V^*(t)=-\inf_{s\le t}y\cdot\tilde X(s)V~∗(t)=−infs≤t​y⋅X~(s). Its cost is J∗=E∫0∞e−γth2 W~∗(t)/y2 dtJ^*=\mathbf E\int_0^\infty e^{-\gamma t}h_2\,\tilde W^*(t)/y_2\,dtJ∗=E∫0∞​e−γth2​W~∗(t)/y2​dt.

Formalization targets

Goal: Theorem 5.3

For ccc larger than a constant c0c_0c0​ that depends only on the model data, and for every sequence {Tr}\{T^r\}{Tr} of scheduling control policies,

lim inf⁡r→∞J^r(Tr) ≥ J∗ = lim⁡r→∞J^r(Tr,∗),J∗<∞.\liminf_{r\to\infty}\hat J^r(T^r)\ \ge\ J^*\ =\ \lim_{r\to\infty}\hat J^r(T^{r,*}),\qquad J^*<\infty .r→∞liminf​J^r(Tr) ≥ J∗ = r→∞lim​J^r(Tr,∗),J∗<∞.

Milestones

  • Proposition B.1: the one-dimensional Skorokhod problem, its explicit solution and its minimality.
  • Appendix A, (181) and (184): Cramér-type deviation bounds for delayed renewal processes.
  • Theorem 7.2: after first reaching LrL^rLr, the class 1 queue stays within Lr−1L^r-1Lr−1 of the threshold, with probability tending to one.
  • Theorem 7.1: (Q^1r,I^1r)⇒(0,0)(\hat Q_1^r,\hat I_1^r)\Rightarrow(0,0)(Q^​1r​,I^1r​)⇒(0,0) under the threshold policy.
  • Lemma 8.1: the fluid-scaled threshold allocations converge to Tˉ∗(t)=(t,λ1−μ1μ2t,λ2μ3t)\bar T^*(t)=(t,\frac{\lambda_1-\mu_1}{\mu_2}t,\frac{\lambda_2}{\mu_3}t)Tˉ∗(t)=(t,μ2​λ1​−μ1​​t,μ3​λ2​​t).
  • Theorem 5.2 (state-space collapse): (Q^1r,Q^2r,I^1r,I^2r)⇒(0,Q~2∗,0,I~2∗)(\hat Q_1^r,\hat Q_2^r,\hat I_1^r,\hat I_2^r)\Rightarrow(0,\tilde Q_2^*,0,\tilde I_2^*)(Q^​1r​,Q^​2r​,I^1r​,I^2r​)⇒(0,Q~​2∗​,0,I~2∗​).
  • Lemma 9.3: along a subsequence achieving a finite lim inf⁡\liminfliminf cost, the fluid-scaled processes converge to (0,λt,μt,Tˉ∗,0)(0,\lambda t,\mu t,\bar T^*,0)(0,λt,μt,Tˉ∗,0).

A further draft theorem states that Definition 5.1 determines an admissible allocation, unique pathwise, whenever Lr≥1L^r\ge1Lr≥1.

Significance

The theorem proves that a simple state-dependent rule, which sends server 2 to class 1 only when the class 1 queue exceeds a logarithmic safety stock, is asymptotically optimal among all policies, including those that anticipate the future. The limiting cost is the explicit optimum of the Brownian control problem. The proof gives a template for heavy-traffic asymptotic optimality under complete resource pooling: a lower bound valid for every policy, and state-space collapse under the proposed policy. The residual process analysis of Section 7 shows how a threshold of order log⁡r\log rlogr makes starvation of server 1 negligible on the diffusion time scale.

The paper's results are proved but not machine-checked; no formal proof exists in any proof assistant. The mission asks for formal statements of the paper's main theorem and its supporting lemmas, followed by formal proofs. Parts of the development are independent of the paper: the one-dimensional Skorokhod map, renewal large deviation bounds, and convergence encodings on path space.

Difficulty

The lower bound must hold for arbitrary, possibly anticipating, policies, so no Markov structure is available. The argument has to pass through fluid limits of an arbitrary cost-minimizing subsequence and a pathwise minimality property, and Fatou's lemma for the limit needs uniform control. For the upper bound, the obvious approach, a static priority rule, is known to fail: it starves server 1 and produces a large class 1 queue. With a threshold policy, the hard step is to show that the class 1 queue, once at the threshold, rarely moves Lr−1L^r-1Lr−1 away from it over a time interval of length r2tr^2tr2t. That requires large deviation estimates for renewal processes started at random, multiparameter stopping times. Showing that J^r(Tr,∗)\hat J^r(T^{r,*})J^r(Tr,∗) converges to J∗J^*J∗, rather than only that the processes converge in distribution, also requires uniform integrability of the scaled queue lengths.

Formalization scope

Classes and activities are indexed by Fin 2 and Fin 3. The i.i.d. sequences keep the paper's index base i≥1i\ge1i≥1, and the systems are indexed by n∈Nn\in\mathbb Nn∈N with r=rn∈[1,∞)r=r_n\in[1,\infty)r=rn​∈[1,∞), rn→∞r_n\to\inftyrn​→∞. Time is real, and every condition is imposed for t≥0t\ge0t≥0. Admissibility is exactly (11)–(14). Measurability in (11) is with respect to the completion of P\mathbf PP, since the paper's space is complete. Finiteness of the renewal processes everywhere on Ω\OmegaΩ, which the paper obtains by discarding a null set, is a hypothesis. Queue lengths are real, costs are lower Lebesgue integrals in [0,∞][0,\infty][0,∞], counting processes take values in N∪{∞}\mathbb N\cup\{\infty\}N∪{∞}, and Λ\LambdaΛ, Λ∗\Lambda^*Λ∗ take values in the extended reals.

The constant c0c_0c0​ is existential and is chosen after the model data and before ccc, the policies and the Brownian motions. The threshold relations are required only for the systems with Lr≥1L^r\ge1Lr≥1, which are all but finitely many. Each convergence to a deterministic limit (Theorem 7.1, Lemmas 8.1 and 9.3) is stated as u.o.c. convergence in probability, the paper's own equivalence (p. 633). Theorem 5.2 is stated in coupling form: there are copies of the processes on one probability space, with Skorokhod paths and the same laws, that converge almost surely uniformly on compacts. This is equivalent to weak convergence in D4\mathbf D^4D4 to a limit with continuous paths. J∗J^*J∗ is defined by (44) from an arbitrary pair of independent standard Brownian motions (Mathlib's IsBrownianReal), not by a closed form.

Two formalizations would make the goal trivial, and both are excluded. Leaving out the requirement that Tr,∗T^{r,*}Tr,∗ actually follow the policy would make the goal false or empty. Narrowing the class of competing policies, for example to non-anticipating ones, would weaken the theorem. A draft theorem also states that the threshold allocation exists and is unique pathwise, so the hypothesis on Tr,∗T^{r,*}Tr,∗ can be satisfied.

The development needs renewal theory (functional central limit theorems, Cramér bounds), multiparameter stopping times, tightness in D\mathbf DD, the Skorokhod representation theorem, the reflection map, and properties of reflected Brownian motion. Contributions are welcome at every level: proofs of milestones, reusable lemmas on renewal processes and the Skorokhod map, and further lemmas of the paper (Lemmas 7.5, 7.6 and 9.2 are not yet stated).

Selected references

  • S. L. Bell and R. J. Williams, Dynamic scheduling of a system with two parallel servers in heavy traffic with resource pooling: asymptotic optimality of a threshold policy, Ann. Appl. Probab. 11 (2001) 608–649. https://doi.org/10.1214/aoap/1015345343
  • J. M. Harrison, Heavy traffic analysis of a system with parallel servers: asymptotic optimality of discrete-review policies, Ann. Appl. Probab. 8 (1998) 822–848.
  • J. M. Harrison and M. J. López, Heavy traffic resource pooling in parallel-server systems, Queueing Systems 33 (1999) 339–368.
  • J. M. Harrison, Brownian models of queueing networks with heterogeneous customer populations, in Stochastic Differential Systems, Stochastic Control Theory and Their Applications, Springer (1988) 147–186.
  • S. L. Bell and R. J. Williams, Dynamic scheduling of a parallel server system in heavy traffic with complete resource pooling: asymptotic optimality of a threshold policy, Electron. J. Probab. 10 (2005) 1044–1115.
  • J. M. Harrison, Brownian Motion and Stochastic Flow Systems, Wiley (1985).
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Operations ResearchProbabilityStochastic Systems·Captain: mikedeng1

Fundamentals of Queueing Theory IX: Kingman's Upper Bound on the G/G/1 Queue WaitTextbook

Motivation

The single-server queue with general independent interarrival and service times, the G/G/1 queue, is the basic model of a congested resource: a machine, a link, a checkout. For Markovian arrivals or services the mean wait has a closed form (the Pollaczek–Khintchine formula for M/G/1, the geometric law for G/M/1). For general distributions it has none, and the mean wait depends on the whole distributions of the interarrival and service times, not only on their moments. Capacity planning still needs numbers. Bounds that use only the first two moments are therefore the practical tool. They say how bad congestion can be for any queue with a given arrival rate, service rate and variabilities, and they become exact as the traffic intensity approaches one.

This mission formalizes Chapter 7, §7.1 of Gross, Shortle, Thompson and Harris, Fundamentals of Queueing Theory (4th ed., Wiley 2008, DOI 10.1002/9781118625651), together with the heavy-traffic Theorem 7.1 of §7.2.3.

Timeline. Lindley (Proc. Cambridge Philos. Soc., 1952) derived the recursion for successive waiting times and characterized the stationary law. Kingman (Proc. Cambridge Philos. Soc., 1961, 1962) proved the heavy-traffic exponential limit. In "Some inequalities for the queue GI/G/1" (Biometrika, 1962) he proved the two-moment upper bound. Marshall (1968) derived further moment relations and bounds (Operations Research, 1968). Marchal (Operations Research, 1978) gave the lower bound (7.14).

Setting

A G/G/1 queue is specified by two probability laws on [0,∞)[0,\infty)[0,∞): the law AAA of an interarrival time TTT and the law BBB of a service time SSS. Both have finite second moments, and

E[T]=1λ,E[S]=1μ,σA2=Var[T],σB2=Var[S],ρ=λμ.E[T] = \frac1\lambda,\quad E[S] = \frac1\mu,\quad \sigma_A^2 = \mathrm{Var}[T],\quad \sigma_B^2 = \mathrm{Var}[S],\quad \rho = \frac{\lambda}{\mu}.E[T]=λ1​,E[S]=μ1​,σA2​=Var[T],σB2​=Var[S],ρ=μλ​.

The pairs (S(n),T(n))(S^{(n)}, T^{(n)})(S(n),T(n)) are independent and identically distributed, and S(n)S^{(n)}S(n) is independent of T(n)T^{(n)}T(n). Customers are served first come, first served. The line delay Wq(n)W_q^{(n)}Wq(n)​ of the nnnth customer obeys Lindley's recursion

Wq(n+1)=max⁡(0, Wq(n)+U(n)),U(n)=S(n)−T(n),(7.1)W_q^{(n+1)} = \max\bigl(0,\ W_q^{(n)} + U^{(n)}\bigr), \qquad U^{(n)} = S^{(n)} - T^{(n)}, \tag{7.1}Wq(n+1)​=max(0, Wq(n)​+U(n)),U(n)=S(n)−T(n),(7.1)

and Wq(n)W_q^{(n)}Wq(n)​ is independent of (S(n),T(n))(S^{(n)}, T^{(n)})(S(n),T(n)). The idle gap X(n)=−min⁡(0,Wq(n)+U(n))X^{(n)} = -\min(0, W_q^{(n)} + U^{(n)})X(n)=−min(0,Wq(n)​+U(n)) is the time between the nnnth departure and the next start of service.

The queue is stationary when the law ν\nuν of Wq(n)W_q^{(n)}Wq(n)​ does not depend on nnn, that is, when one step of (7.1) maps ν\nuν to itself. The mean stationary line delay is Wq=E[Wq(n)]=∫w dν(w)W_q = E[W_q^{(n)}] = \int w\,d\nu(w)Wq​=E[Wq(n)​]=∫wdν(w). In the Lean development these objects are IsGG1Input A B lam mu, lindley, idleX, IsStationaryWaitLaw A B ν and meanWait ν, in the namespace QueueingFundamentals.Bounds.

Formalization targets

Goal: Kingman's upper bound (7.13)

For every stationary G/G/1 queue with ρ<1\rho < 1ρ<1, WqW_qWq​ is finite and

Wq≤λ(σA2+σB2)2(1−ρ).W_q \le \frac{\lambda(\sigma_A^2 + \sigma_B^2)}{2(1-\rho)}.Wq​≤2(1−ρ)λ(σA2​+σB2​)​.

Milestones

  • the idle-gap identity E[X]=−E[U]=1/λ−1/μE[X] = -E[U] = 1/\lambda - 1/\muE[X]=−E[U]=1/λ−1/μ (7.4), and the mean-wait formula (7.7)
Wq=E[X2]−E[U2]2E[U];W_q = \frac{E[X^2] - E[U^2]}{2E[U]};Wq​=2E[U]E[X2]−E[U2]​;
  • the variance of the interdeparture time D=S(n+1)+X(n)D = S^{(n+1)} + X^{(n)}D=S(n+1)+X(n) (7.12): Var[D]=2σB2+σA2−2Wq(1/λ−1/μ)\mathrm{Var}[D] = 2\sigma_B^2 + \sigma_A^2 - 2W_q(1/\lambda - 1/\mu)Var[D]=2σB2​+σA2​−2Wq​(1/λ−1/μ);
  • Marchal's lower bound (7.14), Wq≥(λ2σB2+ρ(ρ−2))/(2λ(1−ρ))W_q \ge (\lambda^2\sigma_B^2 + \rho(\rho-2))/(2\lambda(1-\rho))Wq​≥(λ2σB2​+ρ(ρ−2))/(2λ(1−ρ));
  • the distributional lower bound Wq≥r0W_q \ge r_0Wq​≥r0​, with r0r_0r0​ the unique nonnegative root of f(z)=z−∫−z∞[1−U(t)] dtf(z) = z - \int_{-z}^\infty [1 - U(t)]\,dtf(z)=z−∫−z∞​[1−U(t)]dt and U(t)U(t)U(t) the CDF of S−TS - TS−T ((7.15), (7.16));
  • the two-sided estimate (7.17), max⁡(0,r0,λ2σB2+ρ(ρ−2)2λ(1−ρ))≤Wq≤λ(σA2+σB2)2(1−ρ)\max\bigl(0, r_0, \tfrac{\lambda^2\sigma_B^2 + \rho(\rho-2)}{2\lambda(1-\rho)}\bigr) \le W_q \le \tfrac{\lambda(\sigma_A^2+\sigma_B^2)}{2(1-\rho)}max(0,r0​,2λ(1−ρ)λ2σB2​+ρ(ρ−2)​)≤Wq​≤2(1−ρ)λ(σA2​+σB2​)​;
  • Theorem 7.1 (heavy traffic): for a sequence of G/G/1 queues with ρj→1\rho_j \to 1ρj​→1, αj=−E[Sj−Tj]\alpha_j = -E[S_j - T_j]αj​=−E[Sj​−Tj​] and βj2=Var[Sj−Tj]\beta_j^2 = \mathrm{Var}[S_j - T_j]βj2​=Var[Sj​−Tj​], under convergence of the input laws, Var[S−T]>0\mathrm{Var}[S - T] > 0Var[S−T]>0 and uniformly bounded (2+δ)(2+\delta)(2+δ)-moments,
2αjβj2 Wq,j→dExp(1).\frac{2\alpha_j}{\beta_j^2}\,W_{q,j} \xrightarrow{d} \mathrm{Exp}(1).βj2​2αj​​Wq,j​d​Exp(1).

The goal is (7.13) rather than the stronger (7.17) because it depends only on the first two moments of the input.

Significance

Kingman's bound is the most widely used performance estimate for single-server queues. It needs no distributional form, only two means and two variances. It yields the "Kingman formula" approximation used across manufacturing and service operations, and it is asymptotically exact as ρ→1\rho \to 1ρ→1 (Theorem 7.1). The departure variance (7.12) drives the decomposition approximations for networks of §7.3. The heavy-traffic theorem is the entry point to diffusion approximations of queues.

All results here are proved in the literature (Theorem 7.1 is stated in the book without proof). This mission produces the first machine-checked versions. As far as a search of the platform shows, none of these statements, and no stationary Lindley recursion, has been formalized. The substrate it needs is reusable for any mission on G/G/1, G/G/c or random walks: stationary laws of a recursion on distributions, moment identities for max⁡(0,⋅)\max(0,\cdot)max(0,⋅), and convergence in distribution.

Difficulty

The book's derivation squares (7.3) and takes expectations, using E[(Wq(n+1))2]=E[(Wq(n))2]E[(W_q^{(n+1)})^2] = E[(W_q^{(n)})^2]E[(Wq(n+1)​)2]=E[(Wq(n)​)2]. That step is valid only if the stationary wait has a finite second moment. It is not assumed here and fails in general: with finite second moments of SSS and TTT the stationary wait has a finite mean, but its second moment is finite only if E[S3]<∞E[S^3] < \inftyE[S3]<∞. So the moment identity (7.7) cannot be obtained by cancelling second moments. A truncation or limiting argument is needed, and even the finiteness of WqW_qWq​ has to be proved rather than assumed. The lower bound Wq≥r0W_q \ge r_0Wq​≥r0​ further needs a Jensen argument for the conditional mean of one Lindley step. Theorem 7.1 needs a uniform-integrability argument across a sequence of queues.

Formalization scope

Conventions committed to in Lean:

  • laws, not random variables: AAA, BBB and the stationary law ν\nuν are Measure ℝ; independence of Wq(n),S(n),T(n)W_q^{(n)}, S^{(n)}, T^{(n)}Wq(n)​,S(n),T(n) (and S(n+1)S^{(n+1)}S(n+1) for DDD) is the product measure;
  • the input laws are probability measures on [0,∞)[0,\infty)[0,∞) with finite second moments (MemLp id 2), E[T]=1/λE[T] = 1/\lambdaE[T]=1/λ, E[S]=1/μE[S] = 1/\muE[S]=1/μ, λ,μ>0\lambda, \mu > 0λ,μ>0, ρ=λ/μ<1\rho = \lambda/\mu < 1ρ=λ/μ<1;
  • stationarity is invariance of the whole law ν\nuν under one step of (7.1), not equality of means;
  • WqW_qWq​, the variances (Mathlib variance) and f1f_1f1​ are Lebesgue integrals. Every theorem therefore asserts, as part of its conclusion, that ν\nuν has a finite mean, and none assumes a finite second moment of ν\nuν;
  • U(t)U(t)U(t) is Mathlib's cdf of the law of S−TS - TS−T;
  • convergence in distribution is convergence of ∫g\int g∫g for all bounded continuous ggg, and Exp(1)\mathrm{Exp}(1)Exp(1) is expMeasure 1.

Closed forms carried by the statements: (7.4), (7.7), (7.12), (7.13), (7.14) and (7.17) exactly as printed, and the scaling 2αj/βj22\alpha_j/\beta_j^22αj​/βj2​ of Theorem 7.1.

Stating (7.13) with WqW_qWq​, E[X2]E[X^2]E[X2] or the idle probability as free real numbers constrained by (7.7) would reduce it to algebra. Here WqW_qWq​ is always the mean of a stationary law of the queue.

Not formalized: (7.5) and (7.8), which need the idle-period law III and the arrival-point probability q0q_0q0​ as separate objects, and the multiserver bounds of §7.1.3. Proofs of any milestone are welcome, as are reusable lemmas on stationary laws of Lindley's recursion (existence, uniqueness, and finiteness of the mean under E[S2]<∞E[S^2] < \inftyE[S2]<∞).

Selected references

  • D. Gross, J. F. Shortle, J. M. Thompson, C. M. Harris, Fundamentals of Queueing Theory, 4th ed., Wiley, 2008. https://doi.org/10.1002/9781118625651
  • D. V. Lindley, The theory of queues with a single server, Math. Proc. Cambridge Philos. Soc. 48 (1952)
  • J. F. C. Kingman, The single server queue in heavy traffic, Math. Proc. Cambridge Philos. Soc. 57 (1961)
  • J. F. C. Kingman, Some inequalities for the queue GI/G/1, Biometrika 49 (1962)
  • K. T. Marshall, Some inequalities in queuing, Operations Research 16 (1968)
  • W. G. Marchal, Some simpler bounds on the mean queuing time, Operations Research 26 (1978)
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Operations ResearchOptimizationProbability+1·Captain: mikedeng1

Dimensioning Large Call Centers I: The Rationalized Staffing Function Is Asymptotically OptimalResearch Paper

Motivation

A call center with NNN agents facing Poisson arrivals at rate λ\lambdaλ and exponential service at rate μ\muμ is the M/M/N (Erlang-C) queue. Choosing NNN trades the cost of agents against the cost of customers waiting, and in practice it is done with the square-root safety-staffing rule N≈R+yRN \approx R + y\sqrt RN≈R+yR​, where R=λ/μR = \lambda/\muR=λ/μ is the offered load. Borst, Mandelbaum and Reiman (CWI Report PNA-R0015, 2000; published in Operations Research 52(1), 2004, doi:10.1287/opre.1030.0081) turned that rule of thumb into an optimization result: for a general convex staffing cost and a general waiting-cost function, they identify the safety factor yyy that makes the rule asymptotically optimal as the arrival rate grows.

Timeline of the asymptotic regime the paper builds on:

  • 1917. Erlang's delay formula π(N,ν)\pi(N,\nu)π(N,ν) for the M/M/N queue.
  • 1981. Halfin and Whitt (Oper. Res. 29(3)) show that with N=R+βRN = R + \beta\sqrt RN=R+βR​ servers the probability of waiting converges to a limit P(β)∈(0,1)P(\beta) \in (0,1)P(β)∈(0,1), the quality-and-efficiency-driven regime.
  • 2000/2004. Borst, Mandelbaum and Reiman classify cost structures into a rationalized, an efficiency-driven and a quality-driven regime, and prove asymptotic optimality of an explicit staffing rule in each.

This mission is the first of a series of four on that paper and covers the rationalized regime (Section 5), where staffing and waiting costs are of the same order.

Setting

The service rate μ>0\mu > 0μ>0 is fixed and the arrival rate λ\lambdaλ grows. A staffing cost FFF, defined on (0,∞)(0,\infty)(0,∞), is convex and strictly increasing; it does not depend on λ\lambdaλ. For each λ>0\lambda > 0λ>0 a waiting-cost function DλD_\lambdaDλ​ satisfies Dλ(0)=0D_\lambda(0)=0Dλ​(0)=0, is strictly increasing on [0,∞)[0,\infty)[0,∞), and makes

G(N,λ)=(Nμ−λ)∫0∞Dλ(t) e−(Nμ−λ)t dtG(N,\lambda) = (N\mu-\lambda)\int_0^\infty D_\lambda(t)\,e^{-(N\mu-\lambda)t}\,dtG(N,λ)=(Nμ−λ)∫0∞​Dλ​(t)e−(Nμ−λ)tdt

finite for every N>λ/μN > \lambda/\muN>λ/μ. With the Erlang-C formula

π(N,ν)=νNN!{(1−νN)∑n=0N−1νnn!+νNN!}−1,\pi(N,\nu) = \frac{\nu^N}{N!}\Big\{\big(1-\tfrac{\nu}{N}\big)\sum_{n=0}^{N-1}\frac{\nu^n}{n!}+\frac{\nu^N}{N!}\Big\}^{-1},π(N,ν)=N!νN​{(1−Nν​)n=0∑N−1​n!νn​+N!νN​}−1,

the expected total cost of staffing N>λ/μN > \lambda/\muN>λ/μ agents is C(N,λ)=F(N)+λ π(N,λ/μ) G(N,λ)C(N,\lambda) = F(N) + \lambda\,\pi(N,\lambda/\mu)\,G(N,\lambda)C(N,λ)=F(N)+λπ(N,λ/μ)G(N,λ), and Nλ∗N^*_\lambdaNλ∗​ is any integer N>λ/μN > \lambda/\muN>λ/μ minimizing it (7).

In normalized units Nλ(x)=λ/μ+xλ/μN_\lambda(x) = \lambda/\mu + x\sqrt{\lambda/\mu}Nλ​(x)=λ/μ+xλ/μ​ the paper defines Fλ(x)=F(Nλ(x))−F(λ/μ)F_\lambda(x) = F(N_\lambda(x)) - F(\lambda/\mu)Fλ​(x)=F(Nλ​(x))−F(λ/μ), Gλ(x)=λG(Nλ(x),λ)G_\lambda(x) = \lambda G(N_\lambda(x),\lambda)Gλ​(x)=λG(Nλ​(x),λ), the continuous delay probability πλ(x)=H(Nλ(x),λ/μ)\pi_\lambda(x) = H(N_\lambda(x),\lambda/\mu)πλ​(x)=H(Nλ​(x),λ/μ) with

H(M,α)={α∫0∞e−αt t (1+t)M−1 dt}−1,H(M,\alpha) = \Big\{\alpha\int_0^\infty e^{-\alpha t}\,t\,(1+t)^{M-1}\,dt\Big\}^{-1},H(M,α)={α∫0∞​e−αtt(1+t)M−1dt}−1,

and Cλ(x)=Fλ(x)+πλ(x)Gλ(x)C_\lambda(x) = F_\lambda(x) + \pi_\lambda(x)G_\lambda(x)Cλ​(x)=Fλ​(x)+πλ​(x)Gλ​(x), minimized at xλ∗x^*_\lambdaxλ∗​ (8). A surrogate C[z;F^,π^,G^]=F^(z)+π^(z)G^(z)C[z;\hat F,\hat\pi,\hat G] = \hat F(z)+\hat\pi(z)\hat G(z)C[z;F^,π^,G^]=F^(z)+π^(z)G^(z) approximates it. Rounding is measured by

Sλ(x)=min⁡{C(⌊Nλ(x)⌋,λ), C(⌈Nλ(x)⌉,λ)}.(10)S_\lambda(x) = \min\{C(\lfloor N_\lambda(x)\rfloor,\lambda),\,C(\lceil N_\lambda(x)\rceil,\lambda)\}. \tag{10}Sλ​(x)=min{C(⌊Nλ​(x)⌋,λ),C(⌈Nλ​(x)⌉,λ)}.(10)

The Halfin–Whitt delay function is P(x)=(1+x/h(−x))−1P(x) = \big(1 + x/h(-x)\big)^{-1}P(x)=(1+x/h(−x))−1, with h=ϕ/(1−Φ)h = \phi/(1-\Phi)h=ϕ/(1−Φ) the standard normal hazard rate (11). Asymptotic equality aλ≈∞bλa_\lambda \stackrel{\infty}{\approx} b_\lambdaaλ​≈∞bλ​ means aλ/bλ→1a_\lambda/b_\lambda \to 1aλ​/bλ​→1 as λ→∞\lambda\to\inftyλ→∞.

Formalization targets

Goal: Theorem 5.1

Assume the rationalized condition (18): for some κ>0\kappa > 0κ>0, Fλ(κ)/Gλ(κ)→γ∈(0,∞)F_\lambda(\kappa)/G_\lambda(\kappa) \to \gamma \in (0,\infty)Fλ​(κ)/Gλ​(κ)→γ∈(0,∞). Let yλ∗y^*_\lambdayλ∗​ minimize Fλ(y)+P(y)Gλ(y)F_\lambda(y) + P(y)G_\lambda(y)Fλ​(y)+P(y)Gλ​(y) over y>0y>0y>0 (19). Then

lim⁡λ→∞Sλ(yλ∗)−F(λ/μ)C(Nλ∗,λ)−F(λ/μ)=1.\lim_{\lambda\to\infty}\frac{S_\lambda(y^*_\lambda) - F(\lambda/\mu)}{C(N^*_\lambda,\lambda) - F(\lambda/\mu)} = 1.λ→∞lim​C(Nλ∗​,λ)−F(λ/μ)Sλ​(yλ∗​)−F(λ/μ)​=1.

The goal fixes no constant and no rate: it asserts only that the excess cost of the explicit rule is asymptotically the optimal excess cost.

Milestones

  • Lemma C.1: GλG_\lambdaGλ​ is strictly convex and strictly decreasing on (0,∞)(0,\infty)(0,∞).
  • Section 3, p. 12: H(N,ν)=π(N,ν)H(N,\nu) = \pi(N,\nu)H(N,ν)=π(N,ν) at integers N>ν>0N > \nu > 0N>ν>0.
  • Lemma 3.1, Lemma 3.2, Corollary 3.3: the approximation principle. If the surrogate approximates CλC_\lambdaCλ​ at both xλ∗x^*_\lambdaxλ∗​ and its own minimizer zλ∗z^*_\lambdazλ∗​, then rounding Nλ(zλ∗)N_\lambda(z^*_\lambda)Nλ​(zλ∗​) is asymptotically optimal.
  • Eqs. (13)–(14): FλF_\lambdaFλ​ preserves lim sup⁡\limsuplimsup-separation of ratios.
  • Lemma 4.1 (Halfin & Whitt): for bounded xλx_\lambdaxλ​, πλ(xλ)/P(xλ)→1\pi_\lambda(x_\lambda)/P(x_\lambda) \to 1πλ​(xλ​)/P(xλ​)→1.

Significance

The theorem justifies the square-root staffing rule from first principles for a broad cost class. In Example 5.3 of the paper (linear staffing cost ccc per agent, linear waiting cost aaa per unit time) it gives N∗≈R+y∗(a/c)RN^* \approx R + y^*(a/c)\sqrt RN∗≈R+y∗(a/c)R​, with y∗(r)y^*(r)y∗(r) the minimizer of y+rP(y)/yy + rP(y)/yy+rP(y)/y, a one-dimensional rule computable once for all loads. Corollary 3.3 is reused verbatim by the efficiency-driven and quality-driven theorems of the paper (missions II and III of this series), and Lemma 4.1 is the analytic input of all three.

The result has been proved since 2000; no machine-checked proof of it, or of the Halfin–Whitt limit for the continuous extension πλ\pi_\lambdaπλ​, is known to exist. The mission produces a formal proof of the regime theorem together with reusable formal statements of the Erlang-C function, its integral representation, and the Halfin–Whitt limit.

Difficulty

The reduction from discrete to continuous staffing (Lemmas 3.1–3.2) is elementary once unimodality of CλC_\lambdaCλ​ is available, but unimodality rests on convexity of πλ\pi_\lambdaπλ​, which the paper cites rather than proves, and on Lemma C.1, which needs differentiation under an improper integral. The central difficulty is Lemma 4.1: the paper derives it from Halfin and Whitt's limit theorem, which is stated for integer server counts, while πλ\pi_\lambdaπλ​ is evaluated at non-integer Nλ(xλ)N_\lambda(x_\lambda)Nλ​(xλ​); a proof needs a uniform Laplace-type asymptotic for the integral defining HHH. A further obstacle is bounding xλ∗x^*_\lambdaxλ∗​: the obvious route through continuity of the optimizer fails because nothing converges, and the paper instead argues by contradiction via (14).

Formalization scope

All objects live in DimCallCenters.Rationalized. The arrival rate is a real lam, and every limit is Filter.atTop on R\mathbb RR with μ\muμ fixed. The queue itself is not modelled; the paper's theorems are statements about the closed-form cost C(N,λ)C(N,\lambda)C(N,λ), and so are these. Committed conventions:

  1. The standing assumptions are a structure WaitModel (μ>0\mu>0μ>0; Dλ(0)=0D_\lambda(0)=0Dλ​(0)=0; DλD_\lambdaDλ​ strictly increasing on [0,∞)[0,\infty)[0,∞); t↦Dλ(t)e−θtt\mapsto D_\lambda(t)e^{-\theta t}t↦Dλ​(t)e−θt integrable on (0,∞)(0,\infty)(0,∞) for every θ>0\theta>0θ>0, which is the paper's finiteness of GGG). FFF is convex and strictly increasing on (0,∞)(0,\infty)(0,∞).
  2. Staffing levels in C(N,λ)C(N,\lambda)C(N,λ) are natural numbers; GGG and HHH take real NNN.
  3. Argmins (Nλ∗N^*_\lambdaNλ∗​, xλ∗x^*_\lambdaxλ∗​, zλ∗z^*_\lambdazλ∗​, yλ∗y^*_\lambdayλ∗​) are hypotheses that a given function is a minimizer, for every λ>0\lambda>0λ>0; ties are allowed and the theorems hold for every choice.
  4. In SλS_\lambdaSλ​ the floor term is omitted when ⌊Nλ(x)⌋≤λ/μ\lfloor N_\lambda(x)\rfloor \le \lambda/\mu⌊Nλ​(x)⌋≤λ/μ, where CCC is undefined.
  5. lim sup⁡\limsuplimsup and lim inf⁡\liminfliminf relations are written with ∃ᶠ/∀ᶠ, not Filter.limsup on R\mathbb RR.
  6. Added hypothesis. The goal assumes G(N,λ)→∞G(N,\lambda)\to\inftyG(N,λ)→∞ as N↓λ/μN\downarrow\lambda/\muN↓λ/μ. The paper asserts this limit on p. 12, but it does not follow from its assumptions (it fails for bounded DλD_\lambdaDλ​); it is equivalent to DλD_\lambdaDλ​ being unbounded and is what makes the continuous optimum exist.

The hypotheses are met by linear staffing and waiting costs (F(N)=cNF(N)=cNF(N)=cN, Dλ(t)=atD_\lambda(t)=atDλ​(t)=at), for which (18) holds with γ=cκ2/a\gamma = c\kappa^2/aγ=cκ2/a, so the goal is not vacuous. It is not trivialized by junk values either: the ratio's denominator is positive at every λ>0\lambda>0λ>0, and SλS_\lambdaSλ​ never evaluates CCC at an unstable level.

Needed infrastructure: Laplace asymptotics for ∫0∞e−αtt(1+t)M−1dt\int_0^\infty e^{-\alpha t}t(1+t)^{M-1}dt∫0∞​e−αtt(1+t)M−1dt, differentiation under the integral sign for GGG, and convexity of πλ\pi_\lambdaπλ​. All of these are reusable for missions II–IV. Proofs of the milestones in any order are welcome, as are proofs of the convexity facts the paper cites from its references [9], [10].

Selected references

  • S. Borst, A. Mandelbaum, M. I. Reiman, Dimensioning Large Call Centers, CWI Report PNA-R0015, 2000; Operations Research 52(1):17–34, 2004. https://doi.org/10.1287/opre.1030.0081
  • S. Halfin, W. Whitt, Heavy-Traffic Limits for Queues with Many Exponential Servers, Operations Research 29(3):567–588, 1981. https://doi.org/10.1287/opre.29.3.567
  • A. K. Erlang, Solution of some problems in the theory of probabilities of significance in automatic telephone exchanges, Elektroteknikeren 13, 1917.
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Open Queueing Networks in Heavy Traffic: Reflected Brownian Motion Limit for the Queue Length ProcessResearch Paper

Motivation

Open networks of single-server queues with general interarrival and service distributions are the standard model of job shops, communication networks and service systems. Outside the product-form (Jackson) case their queue-length distributions are not known in closed form. When every station is close to saturation, a heavy-traffic limit replaces the network by a diffusion process. Martin I. Reiman's paper Open Queueing Networks in Heavy Traffic (Mathematics of Operations Research 9(3), 1984) proves such a limit for the vector of queue lengths of a general open network. The limit is a reflected Brownian motion on the nonnegative orthant. That process has since become the default diffusion approximation for open networks, and it is the starting point of later work on its stationary distribution and on control of networks in heavy traffic.

Timeline:

  • Iglehart and Whitt (1970a,b) proved heavy-traffic limits for a single multiple-server station and for acyclic networks, in which no customer visits a station twice.
  • Harrison (1973, 1978) treated tandem queues; the 1978 paper introduced reflected Brownian motion on the nonnegative orthant as the diffusion limit.
  • Harrison and Reiman (1981a, Ann. Probab. 9:302–308) constructed reflected Brownian motion on the orthant through a continuous reflection mapping. That paper is the source of Lemma 1 here.

(These attributions follow Reiman's own account, pp. 441–442 of the 1984 paper.)

  • Reiman (1984) proved the limit for general open networks with Markovian routing (Theorem 1). The paper also proves a limit for sojourn times along fixed routes (Theorem 2).

Setting

There are KKK single-server stations and a nonempty set J⊆{1,…,K}\mathcal J\subseteq\{1,\dots,K\}J⊆{1,…,K} of stations that receive customers from outside. The primitives are mutually independent sequences of IID random variables: interarrival times uki>0u_k^i>0uki​>0 (k∈Jk\in\mathcal Jk∈J), service times vki>0v_k^i>0vki​>0, and routing indicators ϕki∈{0,1,…,K}\phi_k^i\in\{0,1,\dots,K\}ϕki​∈{0,1,…,K}. When the iiith customer served at station kkk finishes, it moves to station ϕki\phi_k^iϕki​, or leaves if ϕki=0\phi_k^i=0ϕki​=0. The parameters are the service rates μk=(Evk1)−1\mu_k=(E v_k^1)^{-1}μk​=(Evk1​)−1, the service-time variances sk=var⁡vk1s_k=\operatorname{var} v_k^1sk​=varvk1​, the arrival rates λk=(Euk1)−1\lambda_k=(E u_k^1)^{-1}λk​=(Euk1​)−1 (with λk=0\lambda_k=0λk​=0 for k∉Jk\notin\mathcal Jk∈/J), and the interarrival variances ak=var⁡uk1a_k=\operatorname{var} u_k^1ak​=varuk1​. The routing matrix P=(pkj)P=(p_{kj})P=(pkj​), pkj=P{ϕk1=j}p_{kj}=P\{\phi_k^1=j\}pkj​=P{ϕk1​=j}, has spectral radius strictly less than one, so every customer eventually leaves.

Let Ak(t)A_k(t)Ak​(t) be the number of exogenous arrivals to station kkk by time ttt, and Sk(t)S_k(t)Sk​(t) the number of service completions at kkk in ttt units of busy time. Let S^k(t)=∑i≤Sk(t)eϕki−Sk(t)ek\hat S_k(t)=\sum_{i\le S_k(t)}e_{\phi_k^i}-S_k(t)e_kS^k​(t)=∑i≤Sk​(t)​eϕki​​−Sk​(t)ek​, with e0=0e_0=0e0​=0. The queue length Q(t)∈Z+KQ(t)\in\mathbb Z_+^KQ(t)∈Z+K​ and the busy time B(t)B(t)B(t) are the unique solution of

Q(t)=A(t)+∑k=1KS^k(Bk(t)),Bk(t)=∫0t1{Qk(s)>0} ds,B(0)=0.Q(t)=A(t)+\sum_{k=1}^K\hat S_k(B_k(t)),\qquad B_k(t)=\int_0^t1_{\{Q_k(s)>0\}}\,ds,\qquad B(0)=0 .Q(t)=A(t)+k=1∑K​S^k​(Bk​(t)),Bk​(t)=∫0t​1{Qk​(s)>0}​ds,B(0)=0.

A sequence of such networks, indexed by nnn, shares KKK, J\mathcal JJ and PPP. Its parameters μ(n),s(n),λ(n),a(n)\mu(n),s(n),\lambda(n),a(n)μ(n),s(n),λ(n),a(n) converge to finite limits μ,s,λ,a\mu,s,\lambda,aμ,s,λ,a. With ν(n)=λ(n)+μ(n)P\nu(n)=\lambda(n)+\mu(n)Pν(n)=λ(n)+μ(n)P, the heavy-traffic condition is

ck(n)=n (νk(n)−μk(n))→ck.c_k(n)=\sqrt n\,(\nu_k(n)-\mu_k(n))\to c_k .ck​(n)=n​(νk​(n)−μk​(n))→ck​.

Moments of order 2+ϵ2+\epsilon2+ϵ of the interarrival and service times are bounded uniformly in nnn. The scaled queue length is Zn(t)=n−1/2Qn(nt)Z^n(t)=n^{-1/2}Q^n(nt)Zn(t)=n−1/2Qn(nt), 0≤t≤10\le t\le10≤t≤1.

Formalization targets

Goal: Theorem 1

Let ξ\xiξ be a Brownian motion with drift ccc and covariance matrix A\mathcal AA, where

Aii=λi3ai+μi3si(1−2pii)+∑jμjpji(1−pji+pjiμj2sj),\mathcal A_{ii}=\lambda_i^3a_i+\mu_i^3s_i(1-2p_{ii})+\sum_j\mu_jp_{ji}(1-p_{ji}+p_{ji}\mu_j^2s_j),Aii​=λi3​ai​+μi3​si​(1−2pii​)+j∑​μj​pji​(1−pji​+pji​μj2​sj​), Aij=−[μi3sipij+μj3sjpji+∑kμkpkipkj(1−μk2sk)](i≠j).\mathcal A_{ij}=-\Big[\mu_i^3s_ip_{ij}+\mu_j^3s_jp_{ji}+\sum_k\mu_kp_{ki}p_{kj}(1-\mu_k^2s_k)\Big]\quad(i\ne j).Aij​=−[μi3​si​pij​+μj3​sj​pji​+k∑​μk​pki​pkj​(1−μk2​sk​)](i=j).

Let Z=ϕ(ξ)Z=\phi(\xi)Z=ϕ(ξ) be its reflection with reflection matrix I−PI-PI−P. Then

Zn⇒Zin D[0,1] (Skorohod topology).Z^n\Rightarrow Z\quad\text{in } D[0,1]\text{ (Skorohod topology)}.Zn⇒Zin D[0,1] (Skorohod topology).

The goal fixes no constants beyond the parameters' limits. It is stated for every network sequence satisfying (20)–(26).

Milestones

The milestones follow the paper's proof, in order:

  • the existence and uniqueness claim for (1)–(3);
  • the representation Q=X~+Y(I−P)Q=\tilde X+Y(I-P)Q=X~+Y(I−P) (Eq. (13));
  • the least-element map fff (Proposition 1);
  • the reflection mapping ϕ\phiϕ (Lemma 1) and f=ϕf=\phif=ϕ on continuous paths (Proposition 2);
  • the netput limit ζn⇒ζ\zeta^n\Rightarrow\zetaζn⇒ζ (Proposition 3);
  • stochastic boundedness of ZnZ^nZn (Lemma 6);
  • vanishing scaled idleness n−1Ikn(n)→0n^{-1}I^n_k(n)\to0n−1Ikn​(n)→0 (Proposition 4);
  • the centred limit ζ~n⇒ζ\tilde\zeta^n\Rightarrow\zetaζ~​n⇒ζ (Proposition 5).

Significance

Theorem 1 justifies the diffusion approximation of a heavily loaded open network. Writing Qn(t)≈n Z(t/n)Q^n(t)\approx\sqrt n\,Z(t/n)Qn(t)≈n​Z(t/n) reduces questions about the network to questions about one reflected Brownian motion, whose data are explicit functions of the first two moments of the primitives and of the routing matrix. The same limit, with Lemma 2, gives the paper's Theorem 2 on sojourn times. It is the model case for the multiclass heavy-traffic theory that followed.

The result has been proved since 1984. No machine-checked version exists. The mission's contributions would be:

  • a formal statement of the network, of its Harrison representation, and of weak convergence in DDD;
  • a formal proof of the reflection-mapping facts (Proposition 1, Lemma 1, Proposition 2), which are deterministic and reusable;
  • eventually, a formal proof of the full limit theorem.

Difficulty

The obvious route applies a functional central limit theorem to QnQ^nQn directly. That fails because QnQ^nQn is not a sum of independent terms: each station serves only while its queue is nonempty, so the service process is evaluated at the random busy time Bk(t)B_k(t)Bk​(t), which depends on the whole network. The proof therefore has to separate the netput process, which obeys a central limit theorem, from the regulator YYY. It then has to show that the random time change Bkn(nt)/nB^n_k(nt)/nBkn​(nt)/n converges to the identity, i.e. that idleness vanishes on the diffusion scale. Weak convergence must also be transported through a reflection map that is defined on all of DDD but is known to be continuous only at continuous paths.

Formalization scope

The Lean development uses the following conventions:

  • Stations are Fin K, vectors are row vectors Fin K → ℝ, and a row vector times a matrix is Matrix.vecMul.
  • A routing indicator lives in Fin (K+1), with 0 meaning "leaves" and j.succ meaning station jjj.
  • The primitives are mutually independent (iIndep of their σ-algebras), IID within each sequence, everywhere positive and square integrable.
  • "Spectral radius <1<1<1" is stated as Pm→0P^m\to0Pm→0.
  • (Qn,Bn)(Q^n,B^n)(Qn,Bn) is any pair solving (1)–(3) almost surely, with measurable paths so that (2) is a Lebesgue integral.
  • The networks are indexed by ℕ; (25)–(26) are imposed for n≥1n\ge1n≥1, (22) and (26) over k∈Jk\in\mathcal Jk∈J, and J\mathcal JJ is the same for all nnn.
  • Brownian motion with drift ccc and covariance A\mathcal AA lives on [0,∞)[0,\infty)[0,∞). It is defined by continuity, ξ(0)=0\xi(0)=0ξ(0)=0, independent increments, and the Gaussian characteristic function of increments.
  • ZZZ is the reflection of ξ\xiξ in the sense of (14)–(17).
  • Weak convergence in DDD is stated in Skorohod-representation form: a coupling with almost-sure J1_11​ convergence on [0,1][0,1][0,1]. This form accommodates a separate probability space for each nnn.

Added hypotheses, each implicit on the page:

  1. The existence item assumes Uk(l),Vk(l)→∞U_k(l),V_k(l)\to\inftyUk​(l),Vk​(l)→∞ at the sample point; without it the maxima defining Ak(t)A_k(t)Ak​(t) and Sk(t)S_k(t)Sk​(t) need not exist.
  2. Solutions of (1)–(3) have measurable paths.

No positivity hypothesis on the limits μk\mu_kμk​ is added: (25) and (26) bound the means of the service and interarrival times, so the limits are positive.

The statement is not to be weakened. Ruled out are:

  • convergence of finite-dimensional distributions only;
  • a single network without the index nnn;
  • uniform convergence used in place of the Skorohod topology without the coupling;
  • a Brownian motion that is not required to have independent Gaussian increments.

Each of these is a different theorem.

Useful contributions, all reusable beyond this mission:

  • the deterministic reflection-map results;
  • Donsker-type theorems for renewal counting processes in DDD;
  • the random time-change lemma (Billingsley);
  • the continuous mapping theorem in coupling form.

Selected references

  • M. I. Reiman, Open Queueing Networks in Heavy Traffic, Mathematics of Operations Research 9(3):441–458, 1984. https://doi.org/10.1287/moor.9.3.441
  • J. M. Harrison and M. I. Reiman, Reflected Brownian Motion on an Orthant, Annals of Probability 9:302–308, 1981 (cited in Reiman 1984 as [6]).
  • J. M. Harrison, The Diffusion Approximation for Tandem Queues in Heavy Traffic, Advances in Applied Probability 10:886–905, 1978 (Reiman 1984, [5]).
  • J. M. Harrison, The Heavy Traffic Approximation for Single Server Queues in Series, Journal of Applied Probability 10:613–629, 1973 (Reiman 1984, [4]).
  • D. L. Iglehart and W. Whitt, Multiple Channel Queues in Heavy Traffic, I and II: Sequences, Networks, and Batches, Advances in Applied Probability 2:150–177 and 355–364, 1970 (Reiman 1984, [8], [9]).
  • P. Billingsley, Convergence of Probability Measures, Wiley, New York, 1968 (Reiman 1984, [1]).
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Dimensioning Large Call Centers II: Asymptotically Optimal Staffing in the Efficiency-Driven RegimeResearch Paper

Why staffing large call centers is a mathematical question

A call center must choose enough servers to limit waiting while paying for every server it staffs. When arrivals are heavy, small changes in the number of servers can change the probability of delay substantially. Borst, Mandelbaum, and Reiman study how to make this choice when the arrival rate grows and the costs of staffing and waiting need not grow at the same rate. Their CWI report treats several regimes within one queueing model. This mission concerns the efficiency-driven regime, where the incremental staffing cost eventually dominates the conditional waiting cost at every fixed positive square-root staffing offset. The resulting rule chooses an offset by optimizing a simpler cost that treats the probability of waiting as one.

The result is useful when the staffing-cost and waiting-cost primitives change with system scale. It says that the simplified choice still attains the optimal total cost asymptotically, even though the actual staffing decision is an integer and the simplified problem uses a real variable. The report states this as Theorem 6.1 on printed page 19, with its interpretation of asymptotic optimality supplied by Corollary 3.3 on printed page 14.

The Erlang-C cost model

Customers arrive at rate λ>0\lambda>0λ>0 and receive exponential service at rate μ>0\mu>0μ>0 per server. The service rate μ\muμ is fixed as λ\lambdaλ grows. For an integer number of servers N>λ/μN>\lambda/\muN>λ/μ, the Erlang-C delay probability π(N,λ/μ)\pi(N,\lambda/\mu)π(N,λ/μ) is the explicit finite-sum expression in Section 2 of the report. A customer who waits has an exponential waiting time with rate Nμ−λN\mu-\lambdaNμ−λ. Let Dλ(t)D_\lambda(t)Dλ​(t) be the cost of a wait of length ttt. It is strictly increasing on t≥0t\ge0t≥0, satisfies Dλ(0)=0D_\lambda(0)=0Dλ​(0)=0, and has finite exponential expectation at every positive rate. The resulting conditional waiting cost is

G(N,λ)=(Nμ−λ)∫0∞Dλ(t)e−(Nμ−λ)t dt.G(N,\lambda)=(N\mu-\lambda)\int_0^\infty D_\lambda(t)e^{-(N\mu-\lambda)t}\,dt.G(N,λ)=(Nμ−λ)∫0∞​Dλ​(t)e−(Nμ−λ)tdt.

The staffing cost F(N)F(N)F(N) is one fixed, convex, strictly increasing function of the server count. Its continuous extension is evaluated at real N>0N>0N>0. Total cost per unit of time at a stable integer level is

C(N,λ)=F(N)+λπ(N,λ/μ)G(N,λ).C(N,\lambda)=F(N)+\lambda\pi(N,\lambda/\mu)G(N,\lambda).C(N,λ)=F(N)+λπ(N,λ/μ)G(N,λ).

Write Nλ∗N^*_\lambdaNλ∗​ for any minimizing stable integer level. Ties are permitted. For a positive real offset xxx, define Nλ(x)=λ/μ+xλ/μN_\lambda(x)=\lambda/\mu+x\sqrt{\lambda/\mu}Nλ​(x)=λ/μ+xλ/μ​, Fλ(x)=F(Nλ(x))−F(λ/μ)F_\lambda(x)=F(N_\lambda(x))-F(\lambda/\mu)Fλ​(x)=F(Nλ​(x))−F(λ/μ), and Gλ(x)=λG(Nλ(x),λ)G_\lambda(x)=\lambda G(N_\lambda(x),\lambda)Gλ​(x)=λG(Nλ​(x),λ). The report extends Erlang-C continuously to πλ(x)\pi_\lambda(x)πλ​(x) and writes the incremental continuous objective as Cλ(x)=Fλ(x)+πλ(x)Gλ(x)C_\lambda(x)=F_\lambda(x)+\pi_\lambda(x)G_\lambda(x)Cλ​(x)=Fλ​(x)+πλ​(x)Gλ​(x). These definitions and the integer-extension identity are from Section 3, printed pages 11–12.

Formalization targets

The report defines the efficiency-driven regime by

for every κ>0,lim⁡λ→∞Fλ(κ)Gλ(κ)=+∞.\text{for every }\kappa>0,\qquad \lim_{\lambda\to\infty}\frac{F_\lambda(\kappa)}{G_\lambda(\kappa)}=+\infty.for every κ>0,λ→∞lim​Gλ​(κ)Fλ​(κ)​=+∞.

For each λ>0\lambda>0λ>0, choose yλ∗>0y^*_\lambda>0yλ∗​>0 to minimize Fλ(y)+Gλ(y)F_\lambda(y)+G_\lambda(y)Fλ​(y)+Gλ​(y) over y>0y>0y>0. Let Sλ(y)S_\lambda(y)Sλ​(y) be the smaller cost of the stable integer levels immediately below and above Nλ(y)N_\lambda(y)Nλ​(y); if the lower one is unstable, use the upper one. The goal, Theorem 6.1 together with Corollary 3.3, is

lim⁡λ→∞Sλ(yλ∗)−F(λ/μ)C(Nλ∗,λ)−F(λ/μ)=1.\lim_{\lambda\to\infty} \frac{S_\lambda(y^*_\lambda)-F(\lambda/\mu)} {C(N^*_\lambda,\lambda)-F(\lambda/\mu)}=1.λ→∞lim​C(Nλ∗​,λ)−F(λ/μ)Sλ​(yλ∗​)−F(λ/μ)​=1.

The milestone path includes the convexity of the conditional waiting cost (Lemma C.1), the agreement of the continuous Erlang-C extension with its integer formula, the two approximation lemmas and their corollary (Lemmas 3.1–3.2 and Corollary 3.3), the convex staffing-cost comparison of equation (13), and all three clauses of the Halfin–Whitt limit in Lemma 4.1. This ordering follows the objects each later statement uses.

What the result gives

The theorem certifies a staffing rule defined by a one-variable surrogate rather than the exact Erlang-C probability in the objective. Its guarantee concerns the incremental total cost above the unavoidable baseline F(λ/μ)F(\lambda/\mu)F(λ/μ), which is the economically relevant quantity when comparing two near-minimal stable staffing levels. The ratio tends to one, so the theorem is stronger than a claim that the two costs merely have the same growth order. The source also presents other regimes with different surrogates; their conclusions are separate targets in this series.

The paper proves the mathematical theorem. This mission asks for a Lean proof of its closed-form model and the surrounding lemmas. The complete development would make the report's approximation framework reusable for later results that combine a continuous queueing approximation, a surrogate minimizer, and integer rounding. It would also expose the exact assumptions needed to pass between real and integer staffing levels. No machine-checked proof of this report's Theorem 6.1 is claimed here.

Where the difficulty lies

The simple objective replaces the delay probability πλ(y)\pi_\lambda(y)πλ​(y) by one. That replacement is accurate near zero offset, but the minimizing offset itself changes with λ\lambdaλ. Pointwise asymptotics at a fixed positive offset do not directly control the value of an objective at its moving minimizer. The proof therefore has to relate the regime assumption to the location of the relevant minimizers before using the Halfin–Whitt limit. Integer rounding introduces another boundary issue: when Nλ(y)N_\lambda(y)Nλ​(y) is just above λ/μ\lambda/\muλ/μ, its floor need not be stable, so evaluating the ordinary Erlang-C formula there would compare the target against a meaningless cost. These difficulties are visible already in the statements of Theorem 6.1 and Lemma 3.2.

Formalization scope and conventions

Lean represents λ\lambdaλ, μ\muμ, offsets, and costs as real numbers; arrival-rate limits use the real filter at +∞+\infty+∞. Staffing counts are natural numbers. The service rate is positive and fixed. A WaitModel packages strict increase and normalization of DλD_\lambdaDλ​ on nonnegative waits together with integrability against every positive exponential rate. This integrability expresses the report's finiteness assumption for GGG and prevents a nonintegrable real integral from silently evaluating to zero. The hypotheses on FFF are convexity and strict increase on positive real staffing levels; FFF does not depend on λ\lambdaλ.

The report asserts that G(N,λ)G(N,\lambda)G(N,λ) diverges as NNN decreases to λ/μ\lambda/\muλ/μ, although the stated assumptions permit bounded increasing waiting penalties for which that assertion fails. The goal therefore includes this explicit divergence hypothesis, which also supports existence of the continuous minimizer used in the report's argument. The integer optimum and the surrogate optimum are functions constrained to be minimizers at every positive arrival rate. They cannot be arbitrary choices that make the conclusion vacuous. The continuous optimum appears only in the framework milestones; it is not a hypothesis of Theorem 6.1.

All formulas are total Lean functions. Their values at λ≤0\lambda\le0λ≤0, unstable integer counts, nonpositive offsets, or invalid parameters to the continuous Erlang-C integral have no queueing interpretation. Every theorem using them constrains its relevant inputs. The definition of SλS_\lambdaSλ​ ignores an unstable floor and uses the stable ceiling. At a positive offset and arrival rate this ceiling is above offered load. The Gaussian density, its cumulative integral, the hazard rate, and the delay function use the explicit formulas of Section 4; the value of the delay function at zero is the continuous extension needed by Lemma 4.1.

The queue's stochastic construction is outside this mission. The formal objects are the report's cost formulas and asymptotic comparisons, not a continuous-time Markov chain. Useful contributions include proofs of the special-function limit, convexity of conditional waiting cost, the integer-extension identity, and the reusable approximation lemmas. The regime condition is the full limit in equation (23); weakening it to an unrelated boundedness condition would change the theorem.

Selected references

  • Sem Borst, Avi Mandelbaum, and Martin I. Reiman, Dimensioning Large Call Centers, CWI Report PNA-R0015, 2000. Report PDF. Theorem 6.1, printed p. 19; Corollary 3.3, printed p. 14; Lemma 4.1, printed p. 15; Lemma C.1, printed p. 40.
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Dimensioning Large Call Centers III: Asymptotically Optimal Staffing in the Quality-Driven RegimeResearch Paper

Motivation

How many agents should a call center staff? Telephone call centers employ millions of people, and staffing is their largest cost, so the question is asked every half hour of every day (Gans, Koole & Mandelbaum, 2003). The classical model is the M/M/N (Erlang-C) queue: calls arrive at rate λ\lambdaλ, service times are exponential with mean 1/μ1/\mu1/μ, and NNN agents serve in parallel. Practitioners use the square-root safety staffing rule N≈λ/μ+yλ/μN \approx \lambda/\mu + y\sqrt{\lambda/\mu}N≈λ/μ+yλ/μ​, which Halfin and Whitt (1981) justified in the regime where the probability of waiting stays bounded away from 000 and 111.

Borst, Mandelbaum and Reiman (CWI Report PNA-R0015, 2000; published as Operations Research 52(1), 2004) asked when such a rule is actually optimal: given a staffing cost and a waiting cost, which staffing level minimizes total cost as the arrival rate grows? They identified three regimes according to how the two costs compare. This mission formalizes their third case, the quality-driven regime, in which waiting is so expensive relative to staffing that the optimal number of agents exceeds the offered load by more than any fixed multiple of its square root.

Setting

Fix a service rate μ>0\mu > 0μ>0. For every arrival rate λ>0\lambda > 0λ>0 a waiting-cost function DλD_\lambdaDλ​ assigns cost Dλ(t)D_\lambda(t)Dλ​(t) to a wait of ttt time units; it satisfies Dλ(0)=0D_\lambda(0) = 0Dλ​(0)=0, is strictly increasing, and t↦Dλ(t)e−θtt \mapsto D_\lambda(t)e^{-\theta t}t↦Dλ​(t)e−θt is integrable on (0,∞)(0,\infty)(0,∞) for every θ>0\theta > 0θ>0. A staffing cost FFF, defined for real N>0N > 0N>0, is convex and strictly increasing.

For an integer N>λ/μN > \lambda/\muN>λ/μ the probability of waiting is the Erlang-C formula

π(N,ν)=νNN!{(1−ν/N)∑n=0N−1νnn!+νNN!}−1,ν=λ/μ,\pi(N,\nu) = \frac{\nu^N}{N!}\Bigl\{(1-\nu/N)\sum_{n=0}^{N-1}\frac{\nu^n}{n!} + \frac{\nu^N}{N!}\Bigr\}^{-1},\qquad \nu = \lambda/\mu,π(N,ν)=N!νN​{(1−ν/N)n=0∑N−1​n!νn​+N!νN​}−1,ν=λ/μ,

the expected waiting cost of a delayed customer is G(N,λ)=(Nμ−λ)∫0∞Dλ(t)e−(Nμ−λ)t dtG(N,\lambda) = (N\mu-\lambda)\int_0^\infty D_\lambda(t)e^{-(N\mu-\lambda)t}\,dtG(N,λ)=(Nμ−λ)∫0∞​Dλ​(t)e−(Nμ−λ)tdt, and the total cost per unit time is C(N,λ)=F(N)+λ π(N,λ/μ) G(N,λ)C(N,\lambda) = F(N) + \lambda\,\pi(N,\lambda/\mu)\,G(N,\lambda)C(N,λ)=F(N)+λπ(N,λ/μ)G(N,λ). An optimal staffing level Nλ∗N^*_\lambdaNλ∗​ minimizes C(⋅,λ)C(\cdot,\lambda)C(⋅,λ) over the integers N>λ/μN > \lambda/\muN>λ/μ.

Write Nλ(x)=λ/μ+xλ/μN_\lambda(x) = \lambda/\mu + x\sqrt{\lambda/\mu}Nλ​(x)=λ/μ+xλ/μ​, and for x>0x > 0x>0 put Fλ(x)=F(Nλ(x))−F(λ/μ)F_\lambda(x) = F(N_\lambda(x)) - F(\lambda/\mu)Fλ​(x)=F(Nλ​(x))−F(λ/μ), Gλ(x)=λG(Nλ(x),λ)G_\lambda(x) = \lambda G(N_\lambda(x),\lambda)Gλ​(x)=λG(Nλ​(x),λ), and πλ(x)=H(Nλ(x),λ/μ)\pi_\lambda(x) = H(N_\lambda(x),\lambda/\mu)πλ​(x)=H(Nλ​(x),λ/μ), where H(M,α)={α∫0∞e−αtt(1+t)M−1dt}−1H(M,\alpha) = \{\alpha\int_0^\infty e^{-\alpha t}t(1+t)^{M-1}dt\}^{-1}H(M,α)={α∫0∞​e−αtt(1+t)M−1dt}−1 extends the Erlang-C formula to real MMM. The normalized cost is Cλ(x)=Fλ(x)+πλ(x)Gλ(x)C_\lambda(x) = F_\lambda(x) + \pi_\lambda(x)G_\lambda(x)Cλ​(x)=Fλ​(x)+πλ​(x)Gλ​(x), and a surrogate cost is C[z;F^,π^,G^]=F^(z)+π^(z)G^(z)C[z;\hat F,\hat\pi,\hat G] = \hat F(z) + \hat\pi(z)\hat G(z)C[z;F^,π^,G^]=F^(z)+π^(z)G^(z). Rounding is measured by Sλ(x)=min⁡{C(⌊Nλ(x)⌋,λ),C(⌈Nλ(x)⌉,λ)}S_\lambda(x) = \min\{C(\lfloor N_\lambda(x)\rfloor,\lambda), C(\lceil N_\lambda(x)\rceil,\lambda)\}Sλ​(x)=min{C(⌊Nλ​(x)⌋,λ),C(⌈Nλ​(x)⌉,λ)}.

Two special functions appear. The Halfin–Whitt delay function is P(x)=1/(1+x/h(−x))P(x) = 1/(1 + x/h(-x))P(x)=1/(1+x/h(−x)) with h=ϕ/(1−Φ)h = \phi/(1-\Phi)h=ϕ/(1−Φ) the standard normal hazard rate. The Stirling-type approximation is

Qλ(x)=exp⁡{Nλ(x)[1−rλ(x)+log⁡rλ(x)]}2πNλ(x) (1−rλ(x)),rλ(x)=λ/μNλ(x).Q_\lambda(x) = \frac{\exp\{N_\lambda(x)[1 - r_\lambda(x) + \log r_\lambda(x)]\}}{\sqrt{2\pi N_\lambda(x)}\,(1-r_\lambda(x))},\qquad r_\lambda(x) = \frac{\lambda/\mu}{N_\lambda(x)}.Qλ​(x)=2πNλ​(x)​(1−rλ​(x))exp{Nλ​(x)[1−rλ​(x)+logrλ​(x)]}​,rλ​(x)=Nλ​(x)λ/μ​.

Asymptotic relations are limits of ratios as λ→∞\lambda\to\inftyλ→∞: aλ≈∞bλa_\lambda \stackrel{\infty}{\approx} b_\lambdaaλ​≈∞bλ​ means aλ/bλ→1a_\lambda/b_\lambda \to 1aλ​/bλ​→1, and aλ≪∞bλa_\lambda \stackrel{\infty}{\ll} b_\lambdaaλ​≪∞​bλ​ means aλ/bλ→0a_\lambda/b_\lambda \to 0aλ​/bλ​→0.

Formalization targets

Goal: Theorem 7.1

Assume the regime is quality-driven, display (27): Fλ(κ)≪∞Gλ(κ)F_\lambda(\kappa) \stackrel{\infty}{\ll} G_\lambda(\kappa)Fλ​(κ)≪∞​Gλ​(κ) for every κ>0\kappa > 0κ>0. Let yλ∗y^*_\lambdayλ∗​ minimize Fλ(y)+Qλ(y)Gλ(y)F_\lambda(y) + Q_\lambda(y)G_\lambda(y)Fλ​(y)+Qλ​(y)Gλ​(y) over y>0y > 0y>0. Then

lim⁡λ→∞Sλ(yλ∗)−F(λ/μ)C(Nλ∗,λ)−F(λ/μ)=1.\lim_{\lambda\to\infty}\frac{S_\lambda(y^*_\lambda) - F(\lambda/\mu)}{C(N^*_\lambda,\lambda) - F(\lambda/\mu)} = 1.λ→∞lim​C(Nλ∗​,λ)−F(λ/μ)Sλ​(yλ∗​)−F(λ/μ)​=1.

The statement fixes no constants and no rate; it asserts only that rounding the surrogate optimum loses a vanishing fraction of the excess cost.

Milestones

In attack order: Lemma C.1 (GλG_\lambdaGλ​ strictly convex decreasing); the identity H(N,ν)=π(N,ν)H(N,\nu) = \pi(N,\nu)H(N,ν)=π(N,ν) at integer NNN (Section 3, p. 12); Lemma 3.1 and Lemma 3.2; Corollary 3.3 (the asymptotic optimality criterion); Lemma B.1 (PPP strictly convex decreasing); display (15); Lemma 4.1 (Halfin and Whitt); and the first statement of Lemma 4.2, πλ(xλ)≈∞Qλ(xλ)\pi_\lambda(x_\lambda) \stackrel{\infty}{\approx} Q_\lambda(x_\lambda)πλ​(xλ​)≈∞Qλ​(xλ​) whenever xλ→∞x_\lambda\to\inftyxλ​→∞.

Significance

Theorem 7.1 completes the paper's picture of optimal staffing. In the rationalized regime the square-root rule with the Halfin–Whitt function PPP is optimal; in the efficiency-driven regime staffing barely exceeds the load; in the quality-driven regime the staffing excess outgrows λ/μ\sqrt{\lambda/\mu}λ/μ​ and PPP must be replaced by the Stirling-type expression QλQ_\lambdaQλ​. The theorem gives a one-dimensional minimization whose solution is asymptotically optimal, which turns a discrete optimization over NNN into a smooth problem, and it marks the boundary of validity of square-root staffing.

The result is proved in the paper; it is not formalized anywhere to our knowledge. A complete development formalizes the Section 3 framework (shared with the other regimes of the same paper), the convexity of GλG_\lambdaGλ​ and of PPP, the Halfin–Whitt limit for the continuous extension πλ\pi_\lambdaπλ​, and the Stirling-type asymptotics of the Erlang-C formula. Each of these is a reusable piece of queueing theory in Lean.

Difficulty

The regime theorem itself is short once the framework is in place; the weight lies in the analytic lemmas. Lemma 4.2 requires uniform asymptotics of πλ\pi_\lambdaπλ​ at a staffing excess xλx_\lambdaxλ​ that may grow at any rate, from barely faster than a constant to faster than λ\sqrt{\lambda}λ​, where neither the central-limit picture of Halfin and Whitt nor a single Stirling expansion covers all cases. Lemma 4.1 concerns the continuous extension πλ\pi_\lambdaπλ​ at non-integer server counts, whereas Halfin and Whitt's theorem is about integer ones. The natural first idea, that the goal follows from Corollary 3.3 by plugging in Lemma 4.2, does not apply directly: Lemma 4.2 only covers staffing excesses that tend to infinity, and nothing in the definition of the true optimum xλ∗x^*_\lambdaxλ∗​ or the surrogate optimum yλ∗y^*_\lambdayλ∗​ says that they do.

Formalization scope

Lean represents λ\lambdaλ as a positive real, and λ→∞\lambda\to\inftyλ→∞ is the filter atTop on R\mathbb{R}R with μ\muμ fixed. The standing assumptions on μ\muμ and DλD_\lambdaDλ​ are the structure WaitModel; FFF is a function argument with hypotheses ConvexOn and StrictMonoOn on (0,∞)(0,\infty)(0,∞). Staffing levels NNN are natural numbers. Minimizers (Nλ∗N^*_\lambdaNλ∗​, xλ∗x^*_\lambdaxλ∗​, zλ∗z^*_\lambdazλ∗​, yλ∗y^*_\lambdayλ∗​) are function arguments with minimality hypotheses at every λ>0\lambda > 0λ>0, so every statement holds for every choice among ties. Liminf and limsup relations are stated through Filter.Frequently, avoiding boundedness side conditions.

The queue itself (Poisson arrivals, waiting-time law) is not formalized: the paper's analysis and all its theorems concern the closed-form cost C(N,λ)C(N,\lambda)C(N,λ) with the Erlang-C formula.

Conventions committed to: (i) the goal adds the hypothesis G(N,λ)→∞G(N,\lambda)\to\inftyG(N,λ)→∞ as N↓λ/μN\downarrow\lambda/\muN↓λ/μ, which the paper asserts on p. 12 to show the continuous optimum exists but which does not follow from its standing assumptions (it holds exactly when DλD_\lambdaDλ​ is unbounded); (ii) in SλS_\lambdaSλ​ the floor term is omitted when ⌊Nλ(x)⌋≤λ/μ\lfloor N_\lambda(x)\rfloor \le \lambda/\mu⌊Nλ​(x)⌋≤λ/μ, since the cost is undefined at unstable levels; (iii) the integrability of Dλ(t)e−θtD_\lambda(t)e^{-\theta t}Dλ​(t)e−θt is explicit, because a Lean integral of a non-integrable function is 000; (iv) P(0)=1P(0) = 1P(0)=1, the value of formula (11) at 000; (v) display (15) is stated for b>0b > 0b>0, since the ratio aλ/ba_\lambda/baλ​/b is undefined at b=0b = 0b=0. The instance μ=1\mu = 1μ=1, F(N)=cNF(N) = cNF(N)=cN, Dλ(t)=aλ tD_\lambda(t) = a\sqrt{\lambda}\,tDλ​(t)=aλ​t (Section 9) satisfies every hypothesis of the goal, so the goal is not vacuous; taking πλ\pi_\lambdaπλ​ or GλG_\lambdaGλ​ at Lean default values is ruled out by these explicit domain conditions.

Only the first statement of Lemma 4.2 is a milestone: the second, πλ(xλ)≈Q(xλ)\pi_\lambda(x_\lambda)\approx Q(x_\lambda)πλ​(xλ​)≈Q(xλ​) under xλ≤sup⁡λ1/6x_\lambda \stackrel{\sup}{\le} \lambda^{1/6}xλ​≤sup​λ1/6, fails as printed at xλ=λ1/6x_\lambda = \lambda^{1/6}xλ​=λ1/6. Contributions on the Erlang-C asymptotics, the normal hazard rate, and Laplace transforms of increasing functions are welcome and reusable beyond this mission.

Selected references

  • S. Borst, A. Mandelbaum, M. I. Reiman, Dimensioning Large Call Centers, CWI Report PNA-R0015, 2000 (the version formalized here; every index and page cited in this mission is the report's).
  • S. Borst, A. Mandelbaum, M. I. Reiman, Dimensioning Large Call Centers, Operations Research 52(1):17–34, 2004. https://doi.org/10.1287/opre.1030.0081
  • S. Halfin, W. Whitt, Heavy-Traffic Limits for Queues with Many Exponential Servers, Operations Research 29(3):567–588, 1981. https://doi.org/10.1287/opre.29.3.567
  • N. Gans, G. Koole, A. Mandelbaum, Telephone Call Centers: Tutorial, Review, and Research Prospects, Manufacturing & Service Operations Management 5(2):79–141, 2003. https://doi.org/10.1287/msom.5.2.79.16071
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Dimensioning Large Call Centers IV: Asymptotically Optimal Staffing under a Waiting-Cost ConstraintResearch Paper

Motivation

A call center has to decide how many agents to staff. In practice the decision is often posed as a service-level constraint rather than a cost trade-off: use the fewest agents for which the expected waiting cost, or the fraction of customers who wait, stays below a target. Borst, Mandelbaum and Reiman (CWI Report PNA-R0015, 2000; journal version in Operations Research 52(1), 2004, doi:10.1287/opre.1030.0081) treat this constraint problem in Section 8 of their paper, alongside the cost-minimization problem of Sections 5–7, and show that a simple square-root staffing rule solves it asymptotically as the arrival rate grows.

The rule matters because it is what practitioners use. Under the classical Erlang-C model, the exact optimum requires evaluating the Erlang-C formula over many staffing levels. The asymptotic rule replaces this with a single equation in the Halfin–Whitt function PPP: when the target is a delay probability ε\varepsilonε (Example 8.5 of the paper), it reduces to staffing λ/μ+P−1(ε)λ/μ\lambda/\mu + P^{-1}(\varepsilon)\sqrt{\lambda/\mu}λ/μ+P−1(ε)λ/μ​ servers.

Timeline. Erlang's formula for the M/M/N delay probability dates from 1917. Halfin and Whitt (Operations Research 29, 1981) identified the limit P(x)P(x)P(x) of the delay probability under square-root staffing N=λ/μ+xλ/μN = \lambda/\mu + x\sqrt{\lambda/\mu}N=λ/μ+xλ/μ​ with integer NNN. Jagers and Van Doorn (Operations Research Letters 5, 1986; SIAM Review 33, 1991) studied the continued Erlang loss and delay functions at non-integer numbers of servers, including their convexity, which is what lets the staffing problem be relaxed to a continuous one. Borst, Mandelbaum and Reiman (2000/2004) used these to prove asymptotic optimality of square-root rules for both the cost and the constraint formulations.

Setting

Customers arrive at rate λ\lambdaλ to NNN identical servers, each with service rate μ>0\mu > 0μ>0; μ\muμ is fixed while λ→∞\lambda \to \inftyλ→∞. Stability requires N>λ/μN > \lambda/\muN>λ/μ. A customer who waits ttt time units costs Dλ(t)D_\lambda(t)Dλ​(t), where Dλ(0)=0D_\lambda(0) = 0Dλ​(0)=0, DλD_\lambdaDλ​ is strictly increasing on [0,∞)[0,\infty)[0,∞) and ∫0∞Dλ(t)e−θt dt<∞\int_0^\infty D_\lambda(t)e^{-\theta t}\,dt < \infty∫0∞​Dλ​(t)e−θtdt<∞ for all θ>0\theta > 0θ>0.

The Erlang-C probability of waiting is

π(N,ν)=νNN!{(1−ν/N)∑n=0N−1νnn!+νNN!}−1,\pi(N,\nu) = \frac{\nu^N}{N!}\Big\{(1-\nu/N)\sum_{n=0}^{N-1}\frac{\nu^n}{n!} + \frac{\nu^N}{N!}\Big\}^{-1},π(N,ν)=N!νN​{(1−ν/N)n=0∑N−1​n!νn​+N!νN​}−1,

and the conditional waiting cost is G(N,λ)=(Nμ−λ)∫0∞Dλ(t)e−(Nμ−λ)t dtG(N,\lambda) = (N\mu-\lambda)\int_0^\infty D_\lambda(t)e^{-(N\mu-\lambda)t}\,dtG(N,λ)=(Nμ−λ)∫0∞​Dλ​(t)e−(Nμ−λ)tdt. The waiting cost per unit time with NNN servers is

K(N,λ)=λ π(N,λ/μ) G(N,λ).K(N,\lambda) = \lambda\,\pi(N,\lambda/\mu)\,G(N,\lambda).K(N,λ)=λπ(N,λ/μ)G(N,λ).

Given a target Mλ>0M_\lambda > 0Mλ​>0, the optimal staffing level is the least integer N>λ/μN > \lambda/\muN>λ/μ with K(N,λ)≤MλK(N,\lambda) \le M_\lambdaK(N,λ)≤Mλ​; call it Nλ∗N^*_\lambdaNλ∗​.

In the continuous parametrization Nλ(x)=λ/μ+xλ/μN_\lambda(x) = \lambda/\mu + x\sqrt{\lambda/\mu}Nλ​(x)=λ/μ+xλ/μ​, define Gλ(x)=λG(Nλ(x),λ)G_\lambda(x) = \lambda G(N_\lambda(x),\lambda)Gλ​(x)=λG(Nλ​(x),λ), the continuous Erlang-C function πλ(x)=H(Nλ(x),λ/μ)\pi_\lambda(x) = H(N_\lambda(x),\lambda/\mu)πλ​(x)=H(Nλ​(x),λ/μ) with H(M,α)={α∫0∞e−αtt(1+t)M−1dt}−1H(M,\alpha) = \{\alpha\int_0^\infty e^{-\alpha t}t(1+t)^{M-1}dt\}^{-1}H(M,α)={α∫0∞​e−αtt(1+t)M−1dt}−1, and Kλ(x)=πλ(x)Gλ(x)K_\lambda(x) = \pi_\lambda(x)G_\lambda(x)Kλ​(x)=πλ​(x)Gλ​(x). The Halfin–Whitt function is P(x)=1/(1+x/h(−x))P(x) = 1/(1 + x/h(-x))P(x)=1/(1+x/h(−x)) with h=ϕ/(1−Φ)h = \phi/(1-\Phi)h=ϕ/(1−Φ) the standard normal hazard rate. A staffing function xλ>0x_\lambda > 0xλ​>0 is judged by the rounding gap

Tλ(x)=min⁡{∣K(⌊Nλ(x)⌋,λ)−Mλ∣, ∣K(⌈Nλ(x)⌉,λ)−Mλ∣, ∣K(⌈Nλ(x)⌉,λ)−K(Nλ∗,λ)∣}.T_\lambda(x) = \min\big\{|K(\lfloor N_\lambda(x)\rfloor,\lambda) - M_\lambda|,\ |K(\lceil N_\lambda(x)\rceil,\lambda) - M_\lambda|,\ |K(\lceil N_\lambda(x)\rceil,\lambda) - K(N^*_\lambda,\lambda)|\big\}.Tλ​(x)=min{∣K(⌊Nλ​(x)⌋,λ)−Mλ​∣, ∣K(⌈Nλ​(x)⌉,λ)−Mλ​∣, ∣K(⌈Nλ​(x)⌉,λ)−K(Nλ∗​,λ)∣}.

It is asymptotically optimal when Tλ(xλ)/Mλ→0T_\lambda(x_\lambda)/M_\lambda \to 0Tλ​(xλ​)/Mλ​→0 as λ→∞\lambda\to\inftyλ→∞.

Formalization targets

Goal: Theorem 8.2 (rationalized regime)

Suppose that for some κ>0\kappa > 0κ>0 and γ∈(0,∞)\gamma \in (0,\infty)γ∈(0,∞), Gλ(κ)/Mλ→γG_\lambda(\kappa)/M_\lambda \to \gammaGλ​(κ)/Mλ​→γ, i.e. the waiting cost is comparable to the target. Let yλ∗>0y^*_\lambda > 0yλ∗​>0 solve P(y)Gλ(y)=MλP(y)G_\lambda(y) = M_\lambdaP(y)Gλ​(y)=Mλ​. Then

lim⁡λ→∞Tλ(yλ∗)Mλ=0.\lim_{\lambda\to\infty}\frac{T_\lambda(y^*_\lambda)}{M_\lambda} = 0.λ→∞lim​Mλ​Tλ​(yλ∗​)​=0.

Supporting milestones

  • Lemma C.1: GλG_\lambdaGλ​ is strictly convex and decreasing on (0,∞)(0,\infty)(0,∞).
  • Section 3: πλ(x)=π(Nλ(x),λ/μ)\pi_\lambda(x) = \pi(N_\lambda(x),\lambda/\mu)πλ​(x)=π(Nλ​(x),λ/μ) when Nλ(x)N_\lambda(x)Nλ​(x) is an integer.
  • Lemma 8.1: if zλ∗>0z^*_\lambda > 0zλ∗​>0 solves π^λ(z)G^λ(z)=Mλ\hat\pi_\lambda(z)\hat G_\lambda(z) = M_\lambdaπ^λ​(z)G^λ​(z)=Mλ​ and Kλ(zλ∗)/(π^λG^λ)(zλ∗)→1K_\lambda(z^*_\lambda)/(\hat\pi_\lambda\hat G_\lambda)(z^*_\lambda) \to 1Kλ​(zλ∗​)/(π^λ​G^λ​)(zλ∗​)→1, then Tλ(zλ∗)/Mλ→0T_\lambda(z^*_\lambda)/M_\lambda \to 0Tλ​(zλ∗​)/Mλ​→0.
  • Lemma B.1: PPP is strictly convex and decreasing on (0,∞)(0,\infty)(0,∞).
  • Eq. (17): lim sup⁡aλ/b=∞\limsup a_\lambda/b = \inftylimsupaλ​/b=∞ implies lim inf⁡P(aλ)/P(b)=0\liminf P(a_\lambda)/P(b) = 0liminfP(aλ​)/P(b)=0 and lim inf⁡πλ(aλ)/πλ(b)=0\liminf \pi_\lambda(a_\lambda)/\pi_\lambda(b) = 0liminfπλ​(aλ​)/πλ​(b)=0.
  • Lemma 4.1 (Halfin–Whitt): for bounded xλ>0x_\lambda > 0xλ​>0, πλ(xλ)/P(xλ)→1\pi_\lambda(x_\lambda)/P(x_\lambda) \to 1πλ​(xλ​)/P(xλ​)→1; with xλ→xx_\lambda \to xxλ​→x, πλ(xλ)/P(x)→1\pi_\lambda(x_\lambda)/P(x)\to 1πλ​(xλ​)/P(x)→1.

Further target: Theorem 8.6 (efficiency-driven regime)

If Gλ(κ)/Mλ→0G_\lambda(\kappa)/M_\lambda \to 0Gλ​(κ)/Mλ​→0 for every κ>0\kappa > 0κ>0 and yλ∗>0y^*_\lambda > 0yλ∗​>0 solves Gλ(y)=MλG_\lambda(y) = M_\lambdaGλ​(y)=Mλ​, then Tλ(yλ∗)/Mλ→0T_\lambda(y^*_\lambda)/M_\lambda \to 0Tλ​(yλ∗​)/Mλ​→0.

Significance

The theorem certifies the staffing rule used in workforce-management practice: the excess staffing is determined by one scalar equation involving the Gaussian function PPP and the scaled waiting cost, and rounding the resulting staffing level misses the constraint by a vanishing fraction of the target. Lemma 8.1 is a reusable framework: any approximation π^λG^λ\hat\pi_\lambda\hat G_\lambdaπ^λ​G^λ​ that is asymptotically exact at the proposed staffing level yields an asymptotically optimal rule, and the paper instantiates it in three regimes (Theorems 8.2, 8.6, 8.9).

The results are proved on paper. To the best of current knowledge none of them, nor the Halfin–Whitt limit for the continuous Erlang-C extension, has a machine-checked proof. A formalization would produce the first verified heavy-traffic limit of the Erlang-C delay probability, a verified continuous Erlang-C extension with its integer identity, and the convexity facts about PPP and GλG_\lambdaGλ​ that many staffing papers cite without proof.

Difficulty

The obvious argument is to quote Halfin and Whitt: the delay probability converges to P(x)P(x)P(x) under square-root staffing, so PPP can replace the Erlang-C formula. That limit, as published in 1981, is about integer server counts along sequences with a convergent excess-staffing parameter. The paper needs it for the continuous function HHH at non-integer server counts and for staffing functions that are merely bounded, and it also needs the identity H(N,ν)=π(N,ν)H(N,\nu) = \pi(N,\nu)H(N,ν)=π(N,ν) at integers and the monotonicity of πλ\pi_\lambdaπλ​ in xxx, both cited from Jagers and Van Doorn rather than proved. None of these is in Mathlib. A second obstacle is that the staffing function yλ∗y^*_\lambdayλ∗​ is defined only implicitly by an equation involving GλG_\lambdaGλ​, which depends on the arbitrary cost functions DλD_\lambdaDλ​; nothing a priori prevents it from escaping to infinity, outside the range where the Halfin–Whitt approximation applies. Finally, TλT_\lambdaTλ​ compares integer-level costs given by the Erlang-C formula with a continuous approximation, so both representations of the delay probability are in play at once.

Formalization scope

The queue itself is not formalized: there is no Markov chain and no waiting-time distribution. Every statement is about the closed-form waiting cost K(N,λ)K(N,\lambda)K(N,λ) with π\piπ given by the Erlang-C formula, exactly as the paper's analysis is. Conventions, all in the namespace DimCallCenters.Constraint:

  • lam : ℝ is the arrival rate (λ is a Lean keyword); limits are Filter.atTop in lam, with μ fixed. Objects indexed by λ (MλM_\lambdaMλ​, Nλ∗N^*_\lambdaNλ∗​, yλ∗y^*_\lambdayλ∗​) are functions of lam constrained only for lam > 0.
  • WaitModel packages μ > 0 and DλD_\lambdaDλ​ with Dλ(0)=0D_\lambda(0) = 0Dλ​(0)=0, strict monotonicity on [0,∞)[0,\infty)[0,∞), and integrability of Dλ(t)e−θtD_\lambda(t)e^{-\theta t}Dλ​(t)e−θt on (0,∞)(0,\infty)(0,∞) for θ > 0 (the paper's finiteness of GGG; integrability is required because Lean's integral of a non-integrable function is 0).
  • Nλ∗N^*_\lambdaNλ∗​ is a function Nstar : ℝ → ℕ given with its two defining properties (feasible; below every feasible integer level above λ/μ). yλ∗y^*_\lambdayλ∗​ and zλ∗z^*_\lambdazλ∗​ are any positive solutions of their equations; existence and uniqueness are not hypotheses.
  • In TλT_\lambdaTλ​ the round-down term is dropped when ⌊Nλ(x)⌋≤λ/μ\lfloor N_\lambda(x)\rfloor \le \lambda/\mu⌊Nλ​(x)⌋≤λ/μ (an unstable level where KKK is undefined). This can only enlarge TλT_\lambdaTλ​.
  • Asymptotic relations are limits of ratios. lim sup⁡=∞\limsup = \inftylimsup=∞ and lim inf⁡=0\liminf = 0liminf=0 are stated with ∃ᶠ ("frequently"), lim sup⁡<∞\limsup < \inftylimsup<∞ as eventual boundedness.
  • PPP is defined through explicit ϕ\phiϕ, Φ\PhiΦ, hhh; the formula also gives P(0)=1P(0) = 1P(0)=1, used in Lemma 4.1(2) at x=0x = 0x=0.
  • No hypothesis lim⁡N↓λ/μG(N,λ)=∞\lim_{N\downarrow\lambda/\mu}G(N,\lambda) = \inftylimN↓λ/μ​G(N,λ)=∞ is added: it is not needed for the statements here.

A trivializing formalization is ruled out: TλT_\lambdaTλ​ keeps all of the paper's terms and is never replaced by a smaller quantity, and the hypotheses are jointly satisfiable — Dλ(t)=aλ/μ tD_\lambda(t) = a\sqrt{\lambda/\mu}\,tDλ​(t)=aλ/μ​t with Mλ=MλM_\lambda = M\lambdaMλ​=Mλ satisfies (33) for every κ\kappaκ with γ=a/(μκM)\gamma = a/(\mu\kappa M)γ=a/(μκM).

Infrastructure needed: the continuous Erlang-C function and its integer identity; the Halfin–Whitt limit (a Gaussian approximation of Poisson/gamma tails); calculus facts about the normal hazard rate. These are reusable beyond this mission, notably by the sibling missions on the cost-minimization problem. Example 8.5 (delay-probability target with Dλ=1t>0D_\lambda = 1_{t>0}Dλ​=1t>0​) motivates the rule but violates the strict monotonicity of DλD_\lambdaDλ​, so it is not an instance of the theorem as stated. Contributions on any milestone, and on Theorem 8.9 (quality-driven regime, which needs Lemma 4.2), are welcome.

Selected references

  • S. Borst, A. Mandelbaum, M. I. Reiman, Dimensioning Large Call Centers, CWI Report PNA-R0015, 2000; Operations Research 52(1):17–34, 2004. https://doi.org/10.1287/opre.1030.0081
  • S. Halfin, W. Whitt, Heavy-Traffic Limits for Queues with Many Exponential Servers, Operations Research 29(3):567–588, 1981. https://doi.org/10.1287/opre.29.3.567
  • A. A. Jagers, E. A. Van Doorn, On the Continued Erlang Loss Function, Operations Research Letters 5:43–46, 1986.
  • A. A. Jagers, E. A. Van Doorn, Convexity of Functions which are Generalizations of the Erlang Loss Function and the Erlang Delay Function, SIAM Review 33:281–282, 1991.
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Reversibility and Stochastic Networks I: Kolmogorov's Criterion — a Stationary Markov Process Is Reversible iff Its Rates Balance Around Every CycleTextbook

Why reversibility

A stochastic process is reversible when a film of it run backwards is statistically indistinguishable from the film run forwards. For Markov processes in equilibrium this distributional symmetry has an algebraic counterpart, the detailed balance conditions, and that counterpart is what makes large classes of queueing networks, migration processes, loss networks, clustering processes and population-genetics models solvable in closed form. F. P. Kelly's Reversibility and Stochastic Networks (Wiley, 1979) builds the whole theory of product-form equilibria on this link, and Chapter 1 sets it up.

The criterion that bears Kolmogorov's name goes back to A. Kolmogorov, "Zur Theorie der Markoffschen Ketten" (Math. Annalen 112, 1936), who showed that reversibility of a chain can be read off its transition probabilities around closed cycles. Kelly's Chapter 1 (§§1.1–1.7) states the criterion for chains (Theorem 1.7) and processes (Theorem 1.8), together with the detailed-balance characterization (Theorems 1.2, 1.3), the cut and tree lemmas (1.4, 1.5), the monotonicity of relative entropy (Theorem 1.6), truncation and rate alteration (Lemma 1.9, Corollary 1.10), and the description of the time-reversed process (Theorems 1.12–1.14). This mission is the first in a series covering the book.

Setting

Let S\mathcal SS be a finite state space. A continuous-time Markov process X(t)X(t)X(t), t∈Rt\in\mathbb Rt∈R, is specified by transition rates q(j,k)≥0q(j,k)\ge 0q(j,k)≥0, j≠kj\ne kj=k, with Kelly's convention q(j,j)=0q(j,j)=0q(j,j)=0. Its generator is the matrix QQQ with Q(j,k)=q(j,k)Q(j,k)=q(j,k)Q(j,k)=q(j,k) off the diagonal and Q(j,j)=−∑k≠jq(j,k)Q(j,j)=-\sum_{k\ne j}q(j,k)Q(j,j)=−∑k=j​q(j,k), and its transition matrices are P(t)=etQP(t)=e^{tQ}P(t)=etQ. The rates are irreducible if every state can be reached from every other through transitions of positive rate. An equilibrium distribution is a collection of positive numbers π(j)\pi(j)π(j) summing to one that satisfy the equilibrium equations

π(j)∑kq(j,k)=∑kπ(k)q(k,j),j∈S.(1.3)\pi(j)\sum_{k}q(j,k)=\sum_k\pi(k)q(k,j),\qquad j\in\mathcal S. \qquad (1.3)π(j)k∑​q(j,k)=k∑​π(k)q(k,j),j∈S.(1.3)

The stationary process with rates qqq and equilibrium distribution π\piπ has finite-dimensional distributions

P(X(t1)=j1,…,X(tn)=jn)=π(j1)∏r=1n−1P(tr+1−tr)(jr,jr+1),t1≤⋯≤tn.P\bigl(X(t_1)=j_1,\dots,X(t_n)=j_n\bigr)=\pi(j_1)\prod_{r=1}^{n-1}P(t_{r+1}-t_r)(j_r,j_{r+1}),\qquad t_1\le\dots\le t_n .P(X(t1​)=j1​,…,X(tn​)=jn​)=π(j1​)r=1∏n−1​P(tr+1​−tr​)(jr​,jr+1​),t1​≤⋯≤tn​.

It is reversible (Kelly, p. 5) if (X(t1),…,X(tn))(X(t_1),\dots,X(t_n))(X(t1​),…,X(tn​)) has the same distribution as (X(τ−t1),…,X(τ−tn))(X(\tau-t_1),\dots,X(\tau-t_n))(X(τ−t1​),…,X(τ−tn​)) for all t1,…,tn,τt_1,\dots,t_n,\taut1​,…,tn​,τ. The rates satisfy detailed balance with π\piπ if π(j)q(j,k)=π(k)q(k,j)\pi(j)q(j,k)=\pi(k)q(k,j)π(j)q(j,k)=π(k)q(k,j) for all j,kj,kj,k, and Kolmogorov's cycle condition if

q(j1,j2)q(j2,j3)⋯q(jn−1,jn)q(jn,j1)=q(j1,jn)q(jn,jn−1)⋯q(j3,j2)q(j2,j1)(1.22)q(j_1,j_2)q(j_2,j_3)\cdots q(j_{n-1},j_n)q(j_n,j_1)=q(j_1,j_n)q(j_n,j_{n-1})\cdots q(j_3,j_2)q(j_2,j_1)\qquad (1.22)q(j1​,j2​)q(j2​,j3​)⋯q(jn−1​,jn​)q(jn​,j1​)=q(j1​,jn​)q(jn​,jn−1​)⋯q(j3​,j2​)q(j2​,j1​)(1.22)

for every finite sequence of states j1,…,jnj_1,\dots,j_nj1​,…,jn​. The discrete-time analogue replaces rates by a stochastic matrix p(j,k)p(j,k)p(j,k) and P(t)P(t)P(t) by the matrix power PtP^tPt, t∈Z≥0t\in\mathbb Z_{\ge 0}t∈Z≥0​.

Formalization targets

Goal: Theorem 1.8 (p. 23)

For a stationary, irreducible Markov process on a finite state space,

X is reversible  ⟺  q satisfies (1.22) for every finite sequence of states.X\ \text{is reversible}\iff q\ \text{satisfies (1.22) for every finite sequence of states}.X is reversible⟺q satisfies (1.22) for every finite sequence of states.

The left side is a statement about the joint laws of the process at all finite sets of times; the right side involves the rates alone, not even the equilibrium distribution.

Milestones

  1. Theorems 1.2 and 1.3: reversibility of a stationary chain or process is equivalent to the existence of a positive, normalized solution of detailed balance, and that solution is the equilibrium distribution.
  2. Theorem 1.7: Kolmogorov's criterion (1.21) for chains. (The platform's proved rate-level equivalence of (1.22) with detailed balance under two-way communication, Serfozo's Theorem 2.8, is included as a reference item but is not a milestone: it is not Kelly's statement.)
  3. Lemmas 1.4 and 1.5: the flux across any cut balances, and a process whose graph is a tree is reversible.
  4. Theorem 1.6: H(t)=∑jπ(j)h(uj(t)/π(j))H(t)=\sum_j\pi(j)h(u_j(t)/\pi(j))H(t)=∑j​π(j)h(uj​(t)/π(j)) is strictly increasing for t>0t>0t>0 when hhh is strictly concave and the initial distribution is not the equilibrium one.
  5. Lemma 1.9 and Corollary 1.10: altering the rates across a cut by a factor c>0c>0c>0, or truncating to a subset, preserves reversibility with explicit equilibrium distributions.
  6. Theorems 1.12–1.14: the reversed process X(τ−t)X(\tau-t)X(τ−t) is stationary Markov with rates q′(j,k)=π(k)q(k,j)/π(j)q'(j,k)=\pi(k)q(k,j)/\pi(j)q′(j,k)=π(k)q(k,j)/π(j); conditions (1.27)–(1.28) identify it; and dynamic reversibility is characterized by π(j)=π(j+)\pi(j)=\pi(j^+)π(j)=π(j+) and π(j)q(j,k)=π(k+)q(k+,j+)\pi(j)q(j,k)=\pi(k^+)q(k^+,j^+)π(j)q(j,k)=π(k+)q(k+,j+).

Significance

Theorem 1.8 is the working test for reversibility throughout the book and the queueing literature: a model's reversibility, and with it a product-form equilibrium obtained by solving detailed balance, can be decided by checking a finite list of cycles in its transition diagram. Theorem 1.3 converts the distributional property into equations that later chapters solve explicitly; Theorems 1.12 and 1.13 underlie the treatment of quasi-reversible queues and networks in Chapter 3; Lemma 1.9 and Corollary 1.10 produce the equilibria of loss systems and queues with shared buffers.

The algebraic content of several of these results is already proved on the platform at the level of rates: detailed balance implies the equilibrium equations, the reversed rates preserve π\piπ, truncation preserves detailed balance, and Kolmogorov's criterion is equivalent to detailed balance for two-way communicating rates. What is not formalized anywhere is the process-level statement: that these conditions are equivalent to the time-reversal symmetry of the finite-dimensional distributions built from etQe^{tQ}etQ. This mission supplies that layer, which connects the rate identities to the probabilistic notion they are meant to capture.

Difficulty

The rate-level identities are short; the difficulty is the passage between them and the process. Reversibility constrains the joint law at every finite set of times, and that law is built from the matrix exponential etQe^{tQ}etQ, whose entries are not explicit functions of the rates. Relating the two requires the analytic facts about etQe^{tQ}etQ for a generator (stationarity of π\piπ, the semigroup property, behaviour as t→0t\to 0t→0, strict positivity of the entries for t>0t>0t>0 under irreducibility) that Mathlib does not yet provide for Markov generators, together with bookkeeping for tuples of times given in arbitrary order, with ties. For Theorem 1.8 a positive, normalized equilibrium has to be produced from the cycle condition alone, on rates that may vanish in one direction only: two-way communication is not a hypothesis, so the platform's proved rate-level criterion does not apply directly. A first attempt that defines reversibility as detailed balance avoids all of this and proves nothing new; it is excluded below.

Formalization scope

The state space is a Fintype with decidable equality; Kelly allows a countable state space, and this restriction is stated in every item. Rates are q : S → S → ℝ with 0 ≤ q j k for j ≠ k and q j j = 0 as hypotheses. The transition matrices are NormedSpace.exp (t • generator q). Time sets are ℝ (processes) and ℤ (chains). Finite-dimensional distributions are defined for arbitrary finite tuples of time points by sorting them with Tuple.sort. Equilibrium means positive, summing to one, and satisfying (1.3) (resp. πP=π\pi P=\piπP=π), and every theorem takes the equilibrium distribution of the stationary process as a hypothesis. Existing platform definitions are reused: FullBalance, DetailedBalance and reversedRates from KellyStochasticNetworks_Balance, the stochastic-matrix vocabulary of mm_basic, and truncatedRates from KellyStochasticNetworks_LossNetwork.

Reversibility is not defined as detailed balance or as equality of qqq with its reversed rates: under such a definition Theorems 1.2 and 1.3 would be tautologies and Theorem 1.8 would be the already proved rate-level criterion. It is the distributional definition of p. 5. Kolmogorov's condition ranges over all sequences of all lengths, repetitions allowed, and two-way communication is not assumed.

A complete development needs the matrix exponential of a generator (positivity, the semigroup property, the derivative at 000, and πetQ=π\pi e^{tQ}=\piπetQ=π), which is reusable for any finite-state continuous-time Markov chain, and a lemma on reversing sorted tuples. Lemma 1.1 (a general stationary process) and Lemma 1.11 (a non-stationary reversal) are not included. Proofs of any milestone, and generalizations to countable state spaces, are welcome.

Selected references

  • F. P. Kelly, Reversibility and Stochastic Networks, John Wiley & Sons, 1979, Chapter 1. https://www.statslab.cam.ac.uk/~frank/BOOKS/kelly_book.html
  • A. Kolmogorov, "Zur Theorie der Markoffschen Ketten", Mathematische Annalen 112 (1936), 155–160. https://doi.org/10.1007/BF01565412
  • R. Serfozo, Introduction to Stochastic Networks, Springer, 1999, Chapter 1. https://doi.org/10.1007/978-1-4612-1482-3
  • F. P. Kelly and E. Yudovina, Stochastic Networks, Cambridge University Press, 2014, Chapter 1. https://doi.org/10.1017/CBO9781139565363
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Reversibility and Stochastic Networks II: Migration Processes with Blocking — Reversibility and Product-Form EquilibriumTextbook

Motivation

A migration process is a continuous-time Markov model of a population spread over JJJ sites, called colonies, in which individuals move one at a time: between colonies, out of the system, or into it from outside. The model was introduced by Whittle (1967) and Kingman (1969) and is the framework of Chapter 2 of F. P. Kelly, Reversibility and Stochastic Networks (Wiley, 1979). It covers closed and open networks of queues (Jackson networks), linear population models and the movement of particles between cells. Its central fact is that the equilibrium distribution is a product form: the joint law of the colony sizes factorizes into one term per colony, and for open processes the colony sizes are independent in equilibrium.

In the migration processes of Chapter 2 the rate at which an individual leaves colony jjj depends on the number njn_jnj​ there, but not on the number already present in the colony it joins. Chapter 6 (§6.1) lifts this restriction. The rate of a move into colony kkk is multiplied by a function ψk(nk)\psi_k(n_k)ψk​(nk​) of the receiving colony's occupancy, which can model blocking (a crowded colony slows arrivals) or attraction (as in the models of social grouping of §6.2). The price is that product form survives only under a reversibility condition on the routing parameters. This mission formalizes the two theorems of §6.1 on top of the already-formalized results of Chapter 2.

Timeline. Whittle (1967) and Kingman (1969) introduced migration processes and their product-form equilibria; Kelly (1976) treated networks of queues with general routes; Kelly (1979, Ch. 2) states the closed and open product forms (Theorems 2.3, 2.4) and the time reversal of an open process (Theorem 2.5); Kelly (1979, §6.1) states the reversible versions with receiving-colony dependence (Theorems 6.1, 6.2).

Setting

There are JJJ colonies. The state is n=(n1,…,nJ)∈NJn = (n_1,\dots,n_J) \in \mathbb{N}^Jn=(n1​,…,nJ​)∈NJ, with njn_jnj​ the number of individuals in colony jjj. Three operators change the state by one individual: TjknT_{jk}nTjk​n moves one individual from colony jjj to colony kkk, Tj⋅nT_{j\cdot}nTj⋅​n removes one from colony jjj, and T⋅knT_{\cdot k}nT⋅k​n adds one to colony kkk.

The model is given by non-negative constants λjk\lambda_{jk}λjk​ (with λjj=0\lambda_{jj} = 0λjj​=0), μj\mu_jμj​, νk\nu_kνk​, and functions φj,ψj:N→R\varphi_j,\psi_j : \mathbb{N}\to\mathbb{R}φj​,ψj​:N→R with φj(0)=0\varphi_j(0) = 0φj​(0)=0, φj(n)>0\varphi_j(n) > 0φj​(n)>0 for n>0n > 0n>0, and ψj(n)>0\psi_j(n) > 0ψj​(n)>0 for all n≥0n \ge 0n≥0. A closed reversible migration process with NNN individuals has state space S={n:∑jnj=N}\mathcal{S} = \{n : \sum_j n_j = N\}S={n:∑j​nj​=N} and transition rates

q(n,Tjkn)=λjk φj(nj) ψk(nk).(6.2)q(n, T_{jk}n) = \lambda_{jk}\,\varphi_j(n_j)\,\psi_k(n_k). \qquad (6.2)q(n,Tjk​n)=λjk​φj​(nj​)ψk​(nk​).(6.2)

An open reversible migration process has state space NJ\mathbb{N}^JNJ and, in addition to (6.2), the rates

q(n,Tj⋅n)=μj φj(nj)(6.5),q(n,T⋅kn)=νk ψk(nk)(6.6).q(n, T_{j\cdot}n) = \mu_j\,\varphi_j(n_j) \quad (6.5), \qquad q(n, T_{\cdot k}n) = \nu_k\,\psi_k(n_k) \quad (6.6).q(n,Tj⋅​n)=μj​φj​(nj​)(6.5),q(n,T⋅k​n)=νk​ψk​(nk​)(6.6).

The parameters are required to make the process irreducible: in the closed case an individual can pass between any two colonies along pairs with λab>0\lambda_{ab} > 0λab​>0; in the open case it can reach every colony from outside and leave from every colony. Setting ψj≡1\psi_j \equiv 1ψj​≡1 recovers the migration processes of Chapter 2.

Given positive constants α1,…,αJ\alpha_1,\dots,\alpha_Jα1​,…,αJ​, the candidate equilibrium is

π(n)=B∏j=1J{αjnj∏r=1njψj(r−1)φj(r)},(6.3)\pi(n) = B\prod_{j=1}^{J}\Bigl\{\alpha_j^{n_j}\prod_{r=1}^{n_j}\frac{\psi_j(r-1)}{\varphi_j(r)}\Bigr\}, \qquad (6.3)π(n)=Bj=1∏J​{αjnj​​r=1∏nj​​φj​(r)ψj​(r−1)​},(6.3)

with BBB chosen so that π\piπ sums to one over the state space.

Formalization targets

Goal: Theorem 6.2 (open process)

If positive αj\alpha_jαj​ satisfy

αjλjk=αkλkj(6.4),αjμj=νj(6.7),\alpha_j\lambda_{jk} = \alpha_k\lambda_{kj} \quad (6.4), \qquad \alpha_j\mu_j = \nu_j \quad (6.7),αj​λjk​=αk​λkj​(6.4),αj​μj​=νj​(6.7),

and every colony series gj=∑m≥0αjm∏r=1mψj(r−1)/φj(r)g_j = \sum_{m\ge 0}\alpha_j^m\prod_{r=1}^m \psi_j(r-1)/\varphi_j(r)gj​=∑m≥0​αjm​∏r=1m​ψj​(r−1)/φj​(r) converges, then (6.3) with B=∏jgj−1B = \prod_j g_j^{-1}B=∏j​gj−1​ is in detailed balance with the rates (6.2), (6.5), (6.6), satisfies the equilibrium equations, is positive and sums to one, and under it n1,…,nJn_1,\dots,n_Jn1​,…,nJ​ are independent with marginals πj(m)=gj−1αjm∏r=1mψj(r−1)/φj(r)\pi_j(m) = g_j^{-1}\alpha_j^m\prod_{r=1}^m\psi_j(r-1)/\varphi_j(r)πj​(m)=gj−1​αjm​∏r=1m​ψj​(r−1)/φj​(r).

Milestones

  • Theorem 2.3: the closed migration process (ψ≡1\psi\equiv 1ψ≡1) has equilibrium of the form (2.3).
  • Theorem 2.4: the open migration process has independent colonies with marginals bjαjnj/∏r=1njφj(r)b_j\alpha_j^{n_j}/\prod_{r=1}^{n_j}\varphi_j(r)bj​αjnj​​/∏r=1nj​​φj​(r).
  • Theorem 2.5: the reversal of a stationary open migration process is an open migration process.
  • Theorem 6.1: the closed process with rates (6.2) is reversible under (6.4), with equilibrium (6.3) on S\mathcal{S}S.

Theorems 2.3–2.5 are already proved on the platform and enter as references.

Significance

The result. Theorem 6.2 shows that product form and independence of colony sizes are not tied to routing that ignores the destination's occupancy. Any positive ψk\psi_kψk​ is allowed, provided the routing is reversible in the sense of (6.4) and (6.7). This is what makes the social-grouping models of §6.2 and the clustering models of Chapter 8 tractable, and it identifies (6.4) as the structural condition: Exercise 6.1.1 shows that without it the process cannot be reversible. Through Theorem 1.3 of the book, detailed balance also gives that the stationary process looks the same run backwards in time.

Formalization. The Chapter 2 results (Theorems 2.3–2.5) are formalized and proved on the platform, at the level of transition rates, in the KellyStochasticNetworks series. Theorems 6.1 and 6.2 are not formalized anywhere to our knowledge. The new work is the detailed-balance verification with the receiving-colony factor, the normalization over the finite set S\mathcal{S}S in the closed case, and the summation over the countable space NJ\mathbb{N}^JNJ with the marginal computation that expresses independence in the open case.

Difficulty

The equilibrium equations of a migration process with blocking have no simple solution in general (p. 135); a direct attack on the full balance equations does not close. Detailed balance is a local condition, but the formal statement has to be careful with transitions that do not exist: a move out of an empty colony, a departure that would make a count negative, and the coincidences between operators at the boundary (Tjkn=T⋅knT_{jk}n = T_{\cdot k}nTjk​n=T⋅k​n when nj=0n_j = 0nj​=0). In the open case the bookkeeping is in infinite sums: positivity and normalization need convergence of each colony series, and independence needs the marginal of π\piπ on one colony to be computed as a sum over the remaining J−1J-1J−1 coordinates.

Formalization scope

Colonies are Fin J; states are Fin J → ℕ; rates are real-valued functions of two states, assembled as sums of indicator terms over the possible transitions, reusing the operators Tjk, Tout, Tin and the predicates DetailedBalance, FullBalance of the published definitions KellyStochasticNetworks_Migration and KellyStochasticNetworks_Balance. Transitions out of an empty colony carry the factor φj(0)=0\varphi_j(0) = 0φj​(0)=0 and so vanish. The hypotheses λjj=0\lambda_{jj} = 0λjj​=0, non-negativity of the rates, positivity of φj(n)\varphi_j(n)φj​(n) (n>0n>0n>0), ψj(n)\psi_j(n)ψj​(n) (n≥0n\ge0n≥0) and αj\alpha_jαj​, and the book's irreducibility requirements are binders of each theorem.

The statements are at the level of transition rates: "reversible" is read as detailed balance of the equilibrium distribution, and "equilibrium distribution" as positive, summing to one, and satisfying the equilibrium equations. The stochastic process itself is not constructed. In the closed case the distribution lives on NJ\mathbb{N}^JNJ and vanishes off S\mathcal{S}S, which is equivalent because every transition preserves ∑jnj\sum_j n_j∑j​nj​; J≥1J \ge 1J≥1 is assumed so that S\mathcal{S}S is nonempty. In the open case stationarity is the convergence of each colony series, carried as HasSum hypotheses with sums gjg_jgj​.

The normalizing constant is never free: π≡0\pi \equiv 0π≡0 satisfies detailed balance, so a statement that leaves BBB unconstrained, or omits the factor ψk(nk)\psi_k(n_k)ψk​(nk​) from (6.2), (6.6) and (6.3), is not this theorem. Contributions welcome: proofs of Theorem 6.1 and 6.2, reusable lemmas on detailed balance for indicator-sum rates, and on products of summable families over Fin J → ℕ.

Selected references

  • F. P. Kelly, Reversibility and Stochastic Networks, Wiley, 1979; reprinted Cambridge University Press, 2011. Chapters 2 and 6. http://www.statslab.cam.ac.uk/~frank/BOOKS/kelly_book.html
  • J. F. C. Kingman, Markov population processes, Journal of Applied Probability 6 (1969), 1–18. https://doi.org/10.2307/3212273
  • F. P. Kelly, Networks of queues, Advances in Applied Probability 8 (1976), 416–432. https://doi.org/10.2307/1426136
  • P. Whittle, Nonlinear migration processes, Bulletin of the International Statistical Institute 42 (1967).
  • F. P. Kelly and E. Yudovina, Stochastic Networks, Cambridge University Press, 2014, Chapter 2. http://www.statslab.cam.ac.uk/~frank/STOCHNET/
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Reversibility and Stochastic Networks IV: Symmetric Queues with Gamma-Mixture Service RequirementsTextbook

Why symmetric queues

The classical product-form results for queueing networks (Jackson, Kelly, Baskett–Chandy–Muntz–Palacios) assume exponentially distributed service requirements, because then the state of a queue need not record how much service each customer has received. Real service times are rarely exponential: telephone call lengths, job sizes in time-shared computers and web transfers are far from it. Symmetric queues, introduced in §3.3 of F. P. Kelly, Reversibility and Stochastic Networks (Wiley, 1979), form the class of single queues for which the stationary distribution of the number of customers, and of their classes, depends on the service requirement distribution only through its mean. This property, insensitivity, is what makes Erlang's loss formula valid for arbitrarily distributed call lengths (Kelly, p. 79), and it is the reason processor-sharing, last-come-first-served preemptive and infinite-server stations may appear with general service in product-form networks.

Timeline. Sevastyanov (1957) proved that Erlang's loss formula holds for arbitrarily distributed call lengths. Kelly (1975, 1976) introduced queues with customers of different types whose effort and arrival-position functions coincide, and showed product form for networks of them with non-exponential service built from exponential stages; Barbour (1976) extended the method of stages; Baskett, Chandy, Muntz and Palacios (1975) gave product form for networks containing processor-sharing, LCFS-preemptive and infinite-server stations with phase-type service. Kelly's 1979 book presents the symmetric queue in the form formalized here.

Setting

A symmetric queue holds customers in positions 1,2,…,n1, 2, \dots, n1,2,…,n, where nnn is the number present. It operates as follows (Kelly, p. 72):

  1. the service requirement of a customer is a random variable whose distribution may depend on the class of the customer;
  2. a total service effort is supplied at rate ϕ(n)\phi(n)ϕ(n), with ϕ(n)>0\phi(n) > 0ϕ(n)>0 for n>0n > 0n>0;
  3. a proportion γ(l,n)\gamma(l, n)γ(l,n) of this effort, ∑l=1nγ(l,n)=1\sum_{l=1}^n \gamma(l, n) = 1∑l=1n​γ(l,n)=1, goes to the customer in position lll; when he leaves, the customers in positions l+1,…,nl+1, \dots, nl+1,…,n move down by one;
  4. an arriving customer moves into position l∈{1,…,n+1}l \in \{1, \dots, n+1\}l∈{1,…,n+1} with probability γ(l,n+1)\gamma(l, n+1)γ(l,n+1) — the same function — and the customers in positions l,…,nl, \dots, nl,…,n move up by one.

Server-sharing (γ(l,n)=1/n\gamma(l, n) = 1/nγ(l,n)=1/n), the stack (γ(n,n)=1\gamma(n, n) = 1γ(n,n)=1, last come first served preemptive), the queue with no waiting room and the infinite-server queue are examples (pp. 73–74).

Customers of class ccc arrive in a Poisson stream of rate ν(c)\nu(c)ν(c). On arrival a class-ccc customer receives a refined class (c,z)(c, z)(c,z) with probability p(c,z)p(c, z)p(c,z), ∑zp(c,z)=1\sum_z p(c, z) = 1∑z​p(c,z)=1, and then needs w(c,z)≥1w(c, z) \ge 1w(c,z)≥1 independent stages of service, each exponentially distributed with mean d(c,z)>0d(c, z) > 0d(c,z)>0. The class-ccc service requirement is therefore a mixture of gamma distributions with mean

a(c)=∑zp(c,z) w(c,z) d(c,z),a(c) = \sum_z p(c, z)\, w(c, z)\, d(c, z),a(c)=z∑​p(c,z)w(c,z)d(c,z),

and the work arriving per unit time is a=∑cν(c)a(c)a = \sum_c \nu(c) a(c)a=∑c​ν(c)a(c). The record of the customer in position lll is c(l)=(c(l),z(l),u(l))\mathbf c(l) = (c(l), z(l), u(l))c(l)=(c(l),z(l),u(l)), u(l)u(l)u(l) the stage in progress, and c=(c(1),…,c(n))\mathbf c = (\mathbf c(1), \dots, \mathbf c(n))c=(c(1),…,c(n)) is a Markov process. Its transitions are: an arrival of class (c,z)(c,z)(c,z) into position lll at stage 111, at rate ν(c)p(c,z)γ(l,n+1)\nu(c)p(c,z)\gamma(l, n+1)ν(c)p(c,z)γ(l,n+1); and, at rate ϕ(n)γ(l,n)/d(c(l),z(l))\phi(n)\gamma(l,n)/d(c(l),z(l))ϕ(n)γ(l,n)/d(c(l),z(l)), completion of the current stage of the customer in position lll, which moves him to the next stage or, after stage w(c(l),z(l))w(c(l), z(l))w(c(l),z(l)), out of the queue. The normalizing constant is

b−1=∑n=0∞an∏l=1nϕ(l).(3.15)b^{-1} = \sum_{n=0}^{\infty} \frac{a^n}{\prod_{l=1}^n \phi(l)}. \tag{3.15}b−1=n=0∑∞​∏l=1n​ϕ(l)an​.(3.15)

Formalization targets

Goal: Theorem 3.8

When (3.15) converges, the distribution

π(c)=b∏l=1nν(c(l)) p(c(l),z(l)) d(c(l),z(l))ϕ(l)(3.18)\pi(\mathbf c) = b \prod_{l=1}^n \frac{\nu(c(l))\, p(c(l), z(l))\, d(c(l), z(l))}{\phi(l)} \tag{3.18}π(c)=bl=1∏n​ϕ(l)ν(c(l))p(c(l),z(l))d(c(l),z(l))​(3.18)

is the equilibrium distribution of c\mathbf cc, and under it

P(n customers)=b an∏l=1nϕ(l),P(classes c1,…,cn∣n)=∏l=1nν(cl) a(cl)a,\mathbb P(n \text{ customers}) = \frac{b\,a^n}{\prod_{l=1}^n \phi(l)}, \qquad \mathbb P(\text{classes } c_1, \dots, c_n \mid n) = \prod_{l=1}^n \frac{\nu(c_l)\, a(c_l)}{a},P(n customers)=∏l=1n​ϕ(l)ban​,P(classes c1​,…,cn​∣n)=l=1∏n​aν(cl​)a(cl​)​,

and the queue is quasi-reversible with respect to the classification ccc and to (c,z)(c, z)(c,z): from every state, the rate of arrivals of each class does not depend on the state, both for the process and its time reversal (relations (3.8) and (3.10) of p. 67).

Milestones

  • Eqs. (3.14)–(3.15): the case of one refinement per class, π(c)=b∏lν(c(l))d(c(l))/ϕ(l)\pi(\mathbf c) = b\prod_l \nu(c(l))d(c(l))/\phi(l)π(c)=b∏l​ν(c(l))d(c(l))/ϕ(l) with a=∑cν(c)d(c)w(c)a = \sum_c \nu(c)d(c)w(c)a=∑c​ν(c)d(c)w(c).
  • Eqs. (3.16)–(3.17): in that case, the law of nnn, and given nnn independent positions of class ccc with probability ν(c)d(c)w(c)/a\nu(c)d(c)w(c)/aν(c)d(c)w(c)/a and uniform stage.
  • Eq. (3.18): the equilibrium distribution under gamma-mixture service.
  • Lemma 3.9: mixtures of gamma distributions approximate, at continuity points, the distribution function of any positive random variable.

Significance

Theorem 3.8 gives the stationary law of a symmetric queue in closed form and shows that it depends on the service requirement distributions only through their means a(c)a(c)a(c). Quasi-reversibility (part (iii)) is the property that lets symmetric queues be placed in networks: Kelly's §3.2 shows that a network of quasi-reversible queues has a product-form equilibrium, so Theorem 3.8 is the single-queue input to product-form networks with processor-sharing, LCFS-preemptive and infinite-server stations and class-dependent, non-exponential service. Lemma 3.9 is the approximation step behind the extension to arbitrary service distributions (Theorem 3.10).

These results are classical and proved in the book. To our knowledge none of them is machine-checked; Mathlib has the gamma distribution and distribution functions but no queueing theory. The mission produces a formal model of the symmetric queue as a countable-state Markov process, its equilibrium distribution, the insensitive marginals and the rate characterization of quasi-reversibility, all reusable by the chapter on networks of quasi-reversible queues.

Difficulty

The obvious first attempt, detailed balance, fails: the stage process is not reversible in general, since an intermediate stage completion has no transition back. The equilibrium equations must be verified in full, over a countable state space in which a single state is reached from infinitely many others. The symmetry condition γ≡δ\gamma \equiv \deltaγ≡δ is essential and must enter the argument: without it (for first-come-first-served, say) the distribution (3.18) is false for non-exponential service. Positions shift on every arrival and departure, so the bookkeeping of which list results from which event, including coincidences when neighbouring customers have identical records, is the main formal burden. The marginal computations sum (3.18) over lists of records, where convergence must be tracked, and Lemma 3.9 needs an explicit construction of approximating gamma mixtures.

Formalization scope

  • The state is a List of customer records (class, refined class, stage); list index iii is position l=i+1l = i + 1l=i+1, and γ(l,n)\gamma(l, n)γ(l,n), ϕ(n)\phi(n)ϕ(n) keep the book's 111-based indexing. The state space consists of the lists whose records have ν(c)p(c,z)>0\nu(c)p(c,z) > 0ν(c)p(c,z)>0 and 1≤u≤w(c,z)1 \le u \le w(c, z)1≤u≤w(c,z): records of a refined class arriving at rate zero are unreachable and excluded.
  • Classes C\mathcal CC and refinements Z\mathcal ZZ are arbitrary countable types. All infinite sums are HasSum or tsum with explicit convergence hypotheses: ∑cν(c)<∞\sum_c \nu(c) < \infty∑c​ν(c)<∞ (finite exit rates, the book's standing assumption of §1.1), convergence of a(c)a(c)a(c), of aaa, and of (3.15). "Equilibrium distribution" means positive, summing to one, and satisfying the equilibrium equations with convergent series.
  • The statement is rate level: (3.18) is shown to satisfy the equilibrium equations of the stage process, and quasi-reversibility is its rate characterization (3.8), (3.10). That these describe the stationary process and its time reversal is the book's Chapter 1 and is not reformalized.
  • Trivializing readings ruled out: the goal keeps ppp, www and ddd general (not w≡1w \equiv 1w≡1, which would make the result Section 3.1's exponential case); the arrival position uses the same γ\gammaγ as the service split; and in Lemma 3.9 the approximants must be genuine gamma mixtures with integer shapes, which a point mass is not.
  • Not planned: Theorem 3.10 (arbitrary service distributions; only an outline of proof and a continuous state space the book does not construct) and Theorem 3.11 (reversibility of the number in queue, a non-Markov process).

Welcome contributions: proofs of the milestones, lemmas about List.insertIdx/List.eraseIdx bookkeeping for queues with positions, and summation over lists of records.

Selected references

  • F. P. Kelly, Reversibility and Stochastic Networks, Wiley, Chichester, 1979, §3.3, pp. 72–82. https://www.statslab.cam.ac.uk/~frank/BOOKS/kelly_book.html
  • F. P. Kelly, Networks of queues with customers of different types, Journal of Applied Probability 12 (1975), 542–554. https://www.jstor.org/journal/japplprob
  • F. P. Kelly, Networks of queues, Advances in Applied Probability 8 (1976), 416–432. https://www.jstor.org/journal/advaapplprob
  • A. D. Barbour, Networks of queues and the method of stages, Advances in Applied Probability 8 (1976), 584–591. https://www.jstor.org/journal/advaapplprob
  • B. A. Sevastyanov, An ergodic theorem for Markov processes and its application to telephone systems with refusals, Theory of Probability and its Applications 2 (1957), 104–112.
  • F. Baskett, K. M. Chandy, R. R. Muntz, F. G. Palacios, Open, closed, and mixed networks of queues with different classes of customers, Journal of the ACM 22 (1975), 248–260. https://doi.org/10.1145/321879.321887
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Reversibility and Stochastic Networks III: Open Networks of Queues with General Customer Routes Have Product-Form EquilibriumTextbook

Motivation

Networks of queues model systems in which jobs visit a sequence of service stations: items in a manufacturing job-shop, packets in a communication network, patients moving between hospital departments. The open migration process of Chapter 2 of F. P. Kelly, Reversibility and Stochastic Networks (Wiley, 1979), and the job-shop networks of Jackson (Jackson 1963) route a customer leaving a queue at random, independently of where he has been. That rules out the most common situation in practice: an item that has passed machines 1 and 3 must next go to machine 4, while an item that has passed machines 2 and 3 must go to machine 5.

Section 3.1 of the book removes this restriction. Customers are divided into types, a type fixes a deterministic route through the queues, and a stochastic routing rule is recovered by using one type per possible route. Within each queue, the order of service is described by two position-dependent functions, which cover first-come first-served KKK-server queues, last-come first-served, processor sharing and service in random order. Theorem 3.1 states that, for every such network, the equilibrium distribution is a product of explicit single-queue factors. This is the result behind the "Kelly network" and "Kelly-type queue" terminology of later work (Kelly 1975; Baskett, Chandy, Muntz, Palacios 1975).

Setting

There are III customer types and JJJ queues. Customers of type iii enter the system in a Poisson stream of rate ν(i)>0\nu(i)>0ν(i)>0 and visit the queues r(i,1),r(i,2),…,r(i,S(i))r(i,1),r(i,2),\dots,r(i,S(i))r(i,1),r(i,2),…,r(i,S(i)) in that order before leaving; two successive stages of a route are at different queues.

Queue jjj holds its njn_jnj​ customers in positions 1,…,nj1,\dots,n_j1,…,nj​. Each customer needs an exponentially distributed amount of service with unit mean. The queue supplies total service effort at rate ϕj(nj)\phi_j(n_j)ϕj​(nj​), with ϕj(n)>0\phi_j(n)>0ϕj​(n)>0 for n>0n>0n>0; a proportion γj(l,nj)\gamma_j(l,n_j)γj​(l,nj​) goes to the customer in position lll. An arriving customer takes position lll with probability δj(l,nj+1)\delta_j(l,n_j+1)δj​(l,nj​+1). For each n≥1n\ge1n≥1, γj(⋅,n)\gamma_j(\cdot,n)γj​(⋅,n) and δj(⋅,n)\delta_j(\cdot,n)δj​(⋅,n) are probability vectors on {1,…,n}\{1,\dots,n\}{1,…,n}.

The class of the customer in position lll of queue jjj is cj(l)=(tj(l),sj(l))c_j(l)=(t_j(l),s_j(l))cj​(l)=(tj​(l),sj​(l)), his type and the stage of his route. The state of queue jjj is cj=(cj(1),…,cj(nj))\mathbf c_j=(c_j(1),\dots,c_j(n_j))cj​=(cj​(1),…,cj​(nj​)) and the state of the network is C=(c1,…,cJ)\mathbf C=(\mathbf c_1,\dots,\mathbf c_J)C=(c1​,…,cJ​). Its transition rates q(C,D)q(\mathbf C,\mathbf D)q(C,D), displays (3.1)–(3.6), are the sums of the intensities of all events taking C\mathbf CC to D\mathbf DD: a departure from the system (intensity ϕj(nj)γj(l,nj)\phi_j(n_j)\gamma_j(l,n_j)ϕj​(nj​)γj​(l,nj​)), a move from position lll of queue jjj to position mmm of the next queue kkk (intensity ϕj(nj)γj(l,nj)δk(m,nk+1)\phi_j(n_j)\gamma_j(l,n_j)\delta_k(m,n_k+1)ϕj​(nj​)γj​(l,nj​)δk​(m,nk​+1)), and an arrival into position mmm of the first queue kkk of a route (intensity ν(i)δk(m,nk+1)\nu(i)\delta_k(m,n_k+1)ν(i)δk​(m,nk​+1)).

With αj(i,s)=ν(i)\alpha_j(i,s)=\nu(i)αj​(i,s)=ν(i) if r(i,s)=jr(i,s)=jr(i,s)=j and 000 otherwise, set

aj=∑i,sαj(i,s),bj−1=∑n=0∞ajn∏l=1nϕj(l),πj(cj)=bj∏l=1njαj(tj(l),sj(l))ϕj(l).a_j=\sum_{i,s}\alpha_j(i,s),\qquad b_j^{-1}=\sum_{n=0}^{\infty}\frac{a_j^n}{\prod_{l=1}^{n}\phi_j(l)},\qquad \pi_j(\mathbf c_j)=b_j\prod_{l=1}^{n_j}\frac{\alpha_j(t_j(l),s_j(l))}{\phi_j(l)}.aj​=i,s∑​αj​(i,s),bj−1​=n=0∑∞​∏l=1n​ϕj​(l)ajn​​,πj​(cj​)=bj​l=1∏nj​​ϕj​(l)αj​(tj​(l),sj​(l))​.

Formalization targets

Goal: Theorem 3.1 (p. 61)

If every series defining bj−1b_j^{-1}bj−1​ converges, then

π(C)=∏j=1Jπj(cj)\pi(\mathbf C)=\prod_{j=1}^{J}\pi_j(\mathbf c_j)π(C)=j=1∏J​πj​(cj​)

is positive, sums to 111 over all network states, and satisfies the equilibrium equations

π(C)∑Dq(C,D)=∑Dπ(D) q(D,C)for every C.\pi(\mathbf C)\sum_{\mathbf D}q(\mathbf C,\mathbf D)=\sum_{\mathbf D}\pi(\mathbf D)\,q(\mathbf D,\mathbf C)\quad\text{for every }\mathbf C.π(C)D∑​q(C,D)=D∑​π(D)q(D,C)for every C.

Milestones

  • Theorem 3.2 (p. 62). The time-reversed rates π(D)q(D,C)/π(C)\pi(\mathbf D)q(\mathbf D,\mathbf C)/\pi(\mathbf C)π(D)q(D,C)/π(C) are the rates of the reversed network: routes traversed backwards, γj\gamma_jγj​ and δj\delta_jδj​ interchanged.
  • Corollary 3.4 (p. 63). Queue jjj is independent of the rest of the network, is in state cj\mathbf c_jcj​ with probability πj(cj)\pi_j(\mathbf c_j)πj​(cj​), holds nnn customers with probability bjajn/∏l=1nϕj(l)b_ja_j^n/\prod_{l=1}^n\phi_j(l)bj​ajn​/∏l=1n​ϕj​(l) (3.7), and a customer in position lll is of class (i,s)(i,s)(i,s) with probability αj(i,s)/aj\alpha_j(i,s)/a_jαj​(i,s)/aj​.
  • Corollary 3.5 (p. 63). A type-iii customer reaching queue jjj at stage sss finds it in state cj\mathbf c_jcj​ with probability πj(cj)\pi_j(\mathbf c_j)πj​(cj​).
  • Lemma 3.13 (p. 89). For a multiclass queue with Poisson arrivals of rate ν(c)\nu(c)ν(c) and departure intensities ν(c)ϕc(n)\nu(c)\phi_c(\mathbf n)ν(c)ϕc​(n): reversible ⇔\Leftrightarrow⇔ quasi-reversible ⇔\Leftrightarrow⇔ Φ(n)=ϕc(n)Φ(n−ec)\Phi(\mathbf n)=\phi_c(\mathbf n)\Phi(\mathbf n-\mathbf e_c)Φ(n)=ϕc​(n)Φ(n−ec​) for some positive Φ\PhiΦ (3.26).

Significance

Theorem 3.1 gives the full joint law of a network in which routes carry memory, and its corollaries turn it into usable performance formulas: each queue behaves, in its marginal law and as seen by arriving customers, like an isolated queue fed by a Poisson stream of rate aja_jaj​, even though the actual arrival stream at queue jjj is not Poisson. Mean sojourn times along a route then follow from Little's result. Theorem 3.2 identifies the reversed process as a network of the same kind; it is the source of the departure-stream results (Corollary 3.3) and of the arrival theorem (Corollary 3.5). Lemma 3.13 isolates the condition (3.26) under which state-dependent arrival rates preserve the product form (Theorem 3.14).

The results are classical and proved in the book. None of them has a machine-checked proof: the Prove2Me catalogue holds the rate-level theorems for migration processes (Chapter 2 of Kelly–Yudovina), and open targets for the BCMP and Jackson models, which have different state descriptions. This mission adds a formal model of the position-structured multiclass network itself, with the summation over coinciding transitions that (3.2), (3.4) and (3.6) require, and product-form, reversal and arrival-theorem statements over it.

Difficulty

The obvious first attempt, detailed balance, fails: π(C)q(C,D)\pi(\mathbf C)q(\mathbf C,\mathbf D)π(C)q(C,D) and π(D)q(D,C)\pi(\mathbf D)q(\mathbf D,\mathbf C)π(D)q(D,C) differ in general, because a customer's route cannot be run backwards inside the same network (q(D,C)q(\mathbf D,\mathbf C)q(D,C) is usually 000 when q(C,D)>0q(\mathbf C,\mathbf D)>0q(C,D)>0). The equilibrium equations therefore involve, for each state, all its predecessors at once. The rates are themselves sums over coinciding transitions, so a statement about individual events does not transfer to the rates without accounting for which positions lead to the same successor state. In Lean this brings in insertion into and deletion from position lists, the relabelling of stages, and the normalization of a product over a countable space of JJJ-tuples of lists, reorganized by queue length together with the identity ∑classes at jαj=aj\sum_{\text{classes at } j}\alpha_j=a_j∑classes at j​αj​=aj​.

Formalization scope

  • Finite types and queues. Types are Fin I, queues Fin J; the book allows countably many types with ∑iν(i)<∞\sum_i\nu(i)<\infty∑i​ν(i)<∞. A network state is a function assigning to each queue a list of classes (i,s)(i,s)(i,s) with r(i,s)=jr(i,s)=jr(i,s)=j; the state space is countable and all sums over it are tsum/HasSum.
  • Indexing. Stages and list positions are 000-based in Lean; γj(l,n)\gamma_j(l,n)γj​(l,n) and δj(l,n)\delta_j(l,n)δj​(l,n) keep the book's 111-based position argument.
  • Rate level. Equilibrium means: positive, summing to 111, and satisfying the equilibrium equations (the published KellyStochasticNetworks.FullBalance). The existence of the Markov process, irreducibility and non-explosion are not formalized. "The reversed process" (Theorem 3.2) is read through the reversed rates π(D)q(D,C)/π(C)\pi(\mathbf D)q(\mathbf D,\mathbf C)/\pi(\mathbf C)π(D)q(D,C)/π(C); "the probability he finds" (Corollary 3.5) is read as a ratio of equilibrium arrival fluxes; quasi-reversibility is its rate characterization (3.8), (3.10).
  • Normalizing constants. bjb_jbj​ is defined through a tsum, which Lean sets to 000 for a divergent series; every theorem assumes the series converges, the book's "none of b1,…,bJb_1,\dots,b_Jb1​,…,bJ​ is zero".
  • No trivial instance. The goal holds for arbitrary III, JJJ, ν\nuν, routes, ϕj\phi_jϕj​, γj\gamma_jγj​, δj\delta_jδj​ subject only to the book's constraints; a proof for a single queue, or for fixed γ=δ\gamma=\deltaγ=δ disciplines, does not prove it. In Lemma 3.13 the function Φ\PhiΦ is required to be positive, since Φ≡0\Phi\equiv0Φ≡0 satisfies (3.26) for every queue.

Infrastructure that a complete development needs: list insertion/deletion lemmas for position bookkeeping, sums of products over ∏jList(⋅)\prod_j \mathrm{List}(\cdot)∏j​List(⋅), and a bijection-of-events argument for summed rates. The quasi-reversibility predicate and the reversed-rate apparatus are reusable for the closed networks of §3.4 and the symmetric queues of §3.3. Contributions are welcome on any milestone, in any order.

Selected references

  • F. P. Kelly, Reversibility and Stochastic Networks, John Wiley & Sons, 1979. https://www.statslab.cam.ac.uk/~frank/BOOKS/kelly_book.html
  • F. P. Kelly, Networks of queues with customers of different types, Journal of Applied Probability 12 (1975), 542–554. https://doi.org/10.2307/3212785
  • F. Baskett, K. M. Chandy, R. R. Muntz, F. G. Palacios, Open, closed, and mixed networks of queues with different classes of customers, Journal of the ACM 22 (1975), 248–260. https://doi.org/10.1145/321879.321887
  • J. R. Jackson, Jobshop-like queueing systems, Management Science 10 (1963), 131–142. https://doi.org/10.1287/mnsc.10.1.131
  • F. P. Kelly, E. Yudovina, Stochastic Networks, Cambridge University Press, 2014. https://doi.org/10.1017/CBO9781139565363
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